Skip to main content
Customer Support

Fider vs UserVoice: Pricing Comparison 2026

Side-by-side pricing comparison of Fider and UserVoice. See all plans, features, and costs at a glance.

Bottom line: Fider starts at Custom pricing and UserVoice starts at $1333.33/mo. Compare all 5 pricing tiers side by side.

Last updated: March 16, 2026

Data compiled by Arthur Jacquemin
Updated March 16, 2026

Fider vs UserVoice: Quick Pricing Facts

FeatureFiderUserVoice
Starting PriceCustom pricing$1333.33/mo
Number of Plans41
Free TierNoNo
Pricing Modelopen-sourceflat
Annual DiscountN/AN/A

Fider and UserVoice are both priced at Custom pricing, making them equally accessible Customer Support tools. Together they offer 5 pricing plans with 9 features compared, so the best choice comes down to which features match your needs.

Fider uses open-source pricing while UserVoice uses flat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
UserVoice
UserVoice
Try it free
Tier 1
Create your Fider board, give it a title and a welcome message.
Custom pricing
Start with Create your Fider board, give it a title and a welcome message.
Enterprise
$1333/monthCheapest
$1333 / year
Includes
  • Centralized customer feedback portal
  • Easy feedback capture tools
  • Internal and external communications suite
  • Quantitative enhancement of feedback data
  • Rich taxonomy options
  • Advanced filtering and sorting
  • Customer segmentation
  • Top tier security and compliance
  • Expert onboarding assistance
Start with Enterprise
Tier 2
Kick things off by adding a few ideas to your Fider board.
Custom pricing
Start with Kick things off by adding a few ideas to your Fider board.
Tier 3
Now you've got a public list of ideas, let the voting commence.
Custom pricing
Start with Now you've got a public list of ideas, let the voting commence.
Tier 4
Well done, you can sit back, and see which features and ideas your customers really want
Custom pricing
Start with Well done, you can sit back, and see which features and ideas your customers really want

Swipe to compare plans →

Fider

Free open-source feature request and feedback platform

View all Fider plans

UserVoice

Product feedback management and feature request tracking

View all UserVoice plans

Which Should You Choose?

Choose Fider if:

  • You need 4 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
  • Your team needs custom enterprise pricing—Fider offers negotiated terms for large deployments
  • You prioritize Fider's user experience and interface over price (both tools are similarly priced)

Choose UserVoice if:

  • You want more features built-in—UserVoice offers 9 additional features across its plans
  • You prioritize UserVoice's user experience and interface over price (both tools are similarly priced)
  • You want UserVoice's approach to incremental feature unlocking across its 1 pricing tier

Fider and UserVoice offer competitively positioned plans [1], with Fider starting at Custom pricing and UserVoice at $1333.33/mo. This pricing similarity means value differentiation comes down to feature alignment rather than cost. Fider provides 4 pricing tiers versus UserVoice's 1 option, which affects your flexibility and cost-per-tier efficiency as your team scales and usage increases. Feature-wise, Fider offers 0 total features across its tiers, while UserVoice provides 9. Map your required features to each tier to determine which tool delivers the capabilities you need at your target price point. With similar pricing, your final decision should prioritize feature requirements, integration ecosystem, and hands-on user experience testing. Request demos or activate trials with both vendors to validate long-term fit before committing to annual contracts.

ShareShare

Frequently Asked Questions: Fider vs UserVoice

How many pricing plans does Fider have vs UserVoice?
Fider offers 4 pricing plans, while UserVoice offers 1 plan. More plans typically means more flexibility to match your exact needs and budget.
Can I save money by paying annually for Fider or UserVoice?
Both Fider and UserVoice offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
Does Fider or UserVoice offer custom enterprise pricing?
Fider offers a custom-priced enterprise tier for larger teams. UserVoice lists all its pricing publicly.
What pricing models do Fider and UserVoice use?
Fider uses a open-source pricing model, while UserVoice uses flat pricing. The right model depends on your team size and usage patterns.
How do Fider and UserVoice compare for Customer Support?
Both Fider and UserVoice are Customer Support tools. Fider offers 4 plans starting at Custom pricing, while UserVoice offers 1 plan starting at $1333.33/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.

Sources

  1. Fider Official PricingVendor pricing page
  2. UserVoice Official PricingVendor pricing page

Related Articles

Track Price Changes

Get notified when pricing changes for these tools.