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Customer Support

Feature Upvote vs Groove HQ: Pricing Comparison 2026

Side-by-side pricing comparison of Feature Upvote and Groove HQ. See all plans, features, and costs at a glance.

Bottom line: Groove HQ starts at $0.5/mo, making it $49/mo cheaper than Feature Upvote ($49/mo). Groove HQ offers a free plan.

Last updated: July 6, 2026

Data compiled by Arthur Jacquemin
Updated July 6, 2026
Try Feature Upvote freeTry Groove HQ freePrice updated 12d agoUpdated this month
Best Value

Groove HQ - Groove HQ offers a free plan, starts at $48.5/mo lower ($0.5/mo vs $49/mo).

Feature Upvote vs Groove HQ: Quick Pricing Facts

FeatureFeature UpvoteGroove HQ
Starting Price$49/mo$0.5/mo
Number of Plans33
Free TierNoYes
Pricing Modelflatper-seat
Annual DiscountN/AN/A

Groove HQ is the more affordable option, starting at $0.5/mo compared to Feature Upvote's $49/mo. Both are Customer Support tools with 6 combined pricing plans and 50 features compared.

Groove HQ stands out with a free plan for getting started. Feature Upvote uses flat pricing while Groove HQ uses per-seat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Feature Upvote
Feature Upvote
Try free
Groove HQ
Groove HQ
Try free
Tier 1
Indie
$49/month
Includes
  • Unlimited contributors
  • Unlimited team members
  • Multiple languages
  • Custom domain name
  • Private boards
  • Custom statuses and tags
  • Custom CSS
  • Integration with Slack and Discord
  • Integration with Microsoft Teams, Jira, and Zapier
  • Single sign-on (SSO) using SAML 2.0
  • Hide “Powered by Feature Upvote”
  • GDPR compliance
  • Same day support
Start with Indie
Fully Featured Support Platform
$0/monthCheapest
Includes
  • Shared inbox & ticketing
  • Email & live chat
  • Knowledge base
  • Macros & saved replies
  • Standard reporting
Start with Fully Featured Support Platform
Tier 2
Standard
$99/month
Includes
  • Unlimited contributors
  • Unlimited team members
  • Multiple languages
  • Custom domain name
  • Private boards
  • Custom statuses and tags
  • Custom CSS
  • Integration with Slack and Discord
  • Integration with Microsoft Teams, Jira, and Zapier
  • Single sign-on (SSO) using SAML 2.0
  • Hide “Powered by Feature Upvote”
  • GDPR compliance
  • Priority support
Start with Standard
AI-First SupportPopular
$1/monthCheapest
Includes
  • Resolutions
  • Upsell Opportunities
  • Churn Detection
  • Article Creation
  • Feature Flags
  • Support Intelligence
  • API & advanced integrations
Start with AI-First Support
Tier 3
Enterprise
Custom pricing
Includes
  • Contact us if you need any of these:
  • Pricing for more than 10 boards
  • Security audit
  • Custom T&Cs
  • Custom Data Processing Agreement
  • Payment via reseller
Start with Enterprise
Enterprise
Custom pricing
Includes
  • Custom outcome bundles
  • SSO / SAML & SCIM
  • Custom DPA & data residency
  • Uptime SLA & priority routing
  • Dedicated success manager
  • White-glove migration
Start with Enterprise

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Try Feature Upvote freeFrom $49/moTry Groove HQ freeFree plan available
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Feature Upvote

Simple feature request voting board for products

View all Feature Upvote plans

Groove HQ

View all Groove HQ plans

Frequently Asked Questions: Feature Upvote vs Groove HQ

Which is cheaper, Feature Upvote or Groove HQ?
As of July 2026, Groove HQ starts at a lower price point. Feature Upvote starts at $49/mo while Groove HQ starts at $0.5/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Feature Upvote have vs Groove HQ?
Feature Upvote offers 3 pricing plans, while Groove HQ offers 3 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Feature Upvote or Groove HQ offer a free plan?
Groove HQ offers a free plan, while Feature Upvote does not. If budget is a concern, Groove HQ lets you get started at no cost.
What is the most popular Groove HQ plan?
The AI-First Support plan is Groove HQ's most popular tier, priced at $0.5/mo. Key features include Resolutions, Upsell Opportunities, Churn Detection.
Does Feature Upvote or Groove HQ offer custom enterprise pricing?
Yes, both Feature Upvote and Groove HQ offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
What pricing models do Feature Upvote and Groove HQ use?
Feature Upvote uses a flat pricing model, while Groove HQ uses per-seat pricing. The right model depends on your team size and usage patterns.
How do Feature Upvote and Groove HQ compare for Customer Support?
Both Feature Upvote and Groove HQ are Customer Support tools. Feature Upvote offers 3 plans starting at $49/mo, while Groove HQ offers 3 plans starting at $0.5/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Feature Upvote Official Pricing- Vendor pricing page
  2. Groove HQ Official Pricing- Vendor pricing page

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