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Feature Upvote vs Hiver: Pricing Comparison 2026

Side-by-side pricing comparison of Feature Upvote and Hiver. See all plans, features, and costs at a glance.

Bottom line: Hiver starts at $25/mo, making it $24/mo cheaper than Feature Upvote ($49/mo). Hiver offers a free plan.

Last updated: March 16, 2026

Data compiled by Arthur Jacquemin
Updated March 16, 2026

Feature Upvote vs Hiver: Quick Pricing Facts

FeatureFeature UpvoteHiver
Starting Price$49/mo$25/mo
Number of Plans34
Free TierNoYes
Pricing Modelflatper-seat
Annual DiscountN/AN/A

Hiver is the more affordable option, starting at $25/mo compared to Feature Upvote's $49/mo. Both are Customer Support tools with 7 combined pricing plans and 71 features compared.

Hiver stands out with a free plan for getting started. Feature Upvote uses flat pricing while Hiver uses per-seat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Feature Upvote
Feature Upvote
Try it free
Tier 1
Indie
$49/month
Includes
  • Unlimited contributors
  • Unlimited team members
  • Multiple languages
  • Custom domain name
  • Private boards
  • Custom statuses and tags
  • Custom CSS
  • Integration with Slack and Discord
  • Integration with Microsoft Teams, Jira, and Zapier
  • Single sign-on (SSO) using SAML 2.0
  • Hide “Powered by Feature Upvote”
  • GDPR compliance
  • Same day support
Start with Indie
Free
$0/monthCheapest
Includes
  • Ticketing and support channels
  • Email, Live Chat & Knowledge Base
  • Shared Inboxes
  • Collaboration
  • Views
  • Out of Office
  • Integrations
  • Slack
  • 24*7 email and live chat support
Start with Free
Tier 2
Standard
$99/month
Includes
  • Unlimited contributors
  • Unlimited team members
  • Multiple languages
  • Custom domain name
  • Private boards
  • Custom statuses and tags
  • Custom CSS
  • Integration with Slack and Discord
  • Integration with Microsoft Teams, Jira, and Zapier
  • Single sign-on (SSO) using SAML 2.0
  • Hide “Powered by Feature Upvote”
  • GDPR compliance
  • Priority support
Start with Standard
GrowthPopular
$25/monthCheapest
$25 / year
Includes
  • Everything in Free, plus
  • Internal Knowledge Base
  • Followers & Collision Alerts
  • Custom Fields
  • Linked Conversations
  • Workflows
  • Approvals
  • Automatic Assignment
  • Rule-based Automations
  • Analytics
Start with Growth
Tier 3
Enterprise
Custom pricing
Includes
  • Contact us if you need any of these:
  • Pricing for more than 10 boards
  • Security audit
  • Custom T&Cs
  • Custom Data Processing Agreement
  • Payment via reseller
Start with Enterprise
Pro
$65/monthCheapest
$65 / year
Includes
  • Everything in Growth, plus
  • Voice, WhatsApp & Portal
  • SLA & Business hours
  • CSAT Surveys
  • Load-balanced assignment
  • CSAT & SLA-based workflows
  • CSAT & Sentiment Reports
  • Custom Reports
  • Premium integrations
  • Onboarding assistance
Start with Pro
Tier 4
Elite
$105/monthCheapest
$105 / year
Includes
  • Everything in Pro, plus
  • Skill-based routing
  • Custom Objects
  • Individual to Shared Inbox rules
  • Security & Compliance
  • Custom Roles
  • HIPAA compliance
  • OKTA SSO integration
  • Additional success services
  • Custom build hours
Start with Elite

Swipe to compare plans →

Feature Upvote

Simple feature request voting board for products

View all Feature Upvote plans

Hiver

Gmail-based helpdesk for customer support teams

View all Hiver plans
Our Pick

Hiver

Hiver offers a free plan, starts at $24/mo lower ($25/mo vs $49/mo), offers 4 tiers vs 3.

Based on pricing data only. Review the full comparison below for your specific needs.

Best value: Hiver

Try Hiver free

Which Should You Choose?

Choose Feature Upvote if:

  • Your team needs custom enterprise pricing—Feature Upvote offers negotiated terms for large deployments
  • You need predictable billing — Feature Upvote's flat model avoids surprise overages
  • Feature Upvote's feature bundling aligns with how Customer Support teams actually work day-to-day

Choose Hiver if:

  • You want lower per-user costs—Hiver starts at $25/mo, saving $24/mo compared to Feature Upvote at $49/mo
  • You need a free plan with Ticketing and support channels, Email, Live Chat & Knowledge Base—Hiver offers no-cost access with no credit card required
  • You need 4 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
  • You want more features built-in—Hiver offers 7 additional features across its plans

Hiver is the more affordable choice [1], starting at $25/mo compared to Feature Upvote's $49/mo. For a 50-person team on paid plans, this translates to Hiver saving approximately $1200/month. Hiver offers 4 pricing tiers compared to Feature Upvote's 3, giving you more granular control over scaling costs as your team grows. Across all tiers, Hiver provides 39 total features versus 32 for Feature Upvote, offering a richer feature set depending on your specific needs. For budget-conscious teams seeking predictable costs, Hiver delivers superior value. Feature Upvote may justify its premium for specialized needs, but most organizations will find Hiver the smarter financial choice.

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Frequently Asked Questions: Feature Upvote vs Hiver

Which is cheaper, Feature Upvote or Hiver?
As of March 2026, Hiver starts at a lower price point. Feature Upvote starts at $49/mo while Hiver starts at $25/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Feature Upvote have vs Hiver?
Feature Upvote offers 3 pricing plans, while Hiver offers 4 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Feature Upvote or Hiver offer a free plan?
Hiver offers a free plan, while Feature Upvote does not. If budget is a concern, Hiver lets you get started at no cost.
Can I save money by paying annually for Feature Upvote or Hiver?
Both Feature Upvote and Hiver offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
What is the most popular Hiver plan?
The Growth plan is Hiver's most popular tier, priced at $25/mo. Key features include Everything in Free, plus, Internal Knowledge Base, Followers & Collision Alerts.
Does Feature Upvote or Hiver offer custom enterprise pricing?
Feature Upvote offers a custom-priced enterprise tier for larger teams. Hiver lists all its pricing publicly.
What pricing models do Feature Upvote and Hiver use?
Feature Upvote uses a flat pricing model, while Hiver uses per-seat pricing. The right model depends on your team size and usage patterns.

Sources

  1. Feature Upvote Official PricingVendor pricing page
  2. Hiver Official PricingVendor pricing page

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