Skip to main content
CompareTiers
Auto-generated comparison. Editorial verdict in progress.
Customer Support

Feature Upvote vs Hiver: Pricing Comparison 2026

Side-by-side pricing comparison of Feature Upvote and Hiver. See all plans, features, and costs at a glance.

Bottom line: Hiver starts at $25/mo, making it $24/mo cheaper than Feature Upvote ($49/mo). Hiver offers a free plan.

Last updated: July 6, 2026

Data compiled by Arthur Jacquemin
Updated July 6, 2026
Try Feature Upvote freeTry Hiver freePrice updated 12d agoUpdated this month
Best Value

Hiver - Hiver offers a free plan, starts at $24/mo lower ($25/mo vs $49/mo), offers 4 tiers vs 3.

Feature Upvote vs Hiver: Quick Pricing Facts

FeatureFeature UpvoteHiver
Starting Price$49/mo$25/mo
Number of Plans34
Free TierNoYes
Pricing Modelflatper-seat
Annual DiscountN/AN/A

Hiver is the more affordable option, starting at $25/mo compared to Feature Upvote's $49/mo. Both are Customer Support tools with 7 combined pricing plans and 75 features compared.

Hiver stands out with a free plan for getting started. Feature Upvote uses flat pricing while Hiver uses per-seat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Feature Upvote
Feature Upvote
Try free
Hiver
Tier 1
Indie
$49/month
Includes
  • Unlimited contributors
  • Unlimited team members
  • Multiple languages
  • Custom domain name
  • Private boards
  • Custom statuses and tags
  • Custom CSS
  • Integration with Slack and Discord
  • Integration with Microsoft Teams, Jira, and Zapier
  • Single sign-on (SSO) using SAML 2.0
  • Hide “Powered by Feature Upvote”
  • GDPR compliance
  • Same day support
Start with Indie
FREE
$0/monthCheapest
Includes
  • Email & Knowledge Base
  • Shared Inboxes
  • Collaboration
  • Views
  • Out of Office
  • Slack
  • Help center
  • 24*7 email and live chat support
Start with FREE
Tier 2
Standard
$99/month
Includes
  • Unlimited contributors
  • Unlimited team members
  • Multiple languages
  • Custom domain name
  • Private boards
  • Custom statuses and tags
  • Custom CSS
  • Integration with Slack and Discord
  • Integration with Microsoft Teams, Jira, and Zapier
  • Single sign-on (SSO) using SAML 2.0
  • Hide “Powered by Feature Upvote”
  • GDPR compliance
  • Priority support
Start with Standard
GROWTH
$25/monthCheapest
Includes
  • AI Compose
  • AI Summarizer
  • Internal Knowledge Base
  • Followers & Collision Alerts
  • Custom Fields
  • Linked Conversations
  • Approvals
  • Automatic Assignment
  • Rule-based Automations
  • Analytics for Conversations
  • Basic integrations
Start with GROWTH
Tier 3
Enterprise
Custom pricing
Includes
  • Contact us if you need any of these:
  • Pricing for more than 10 boards
  • Security audit
  • Custom T&Cs
  • Custom Data Processing Agreement
  • Payment via reseller
Start with Enterprise
PRO
$55/monthCheapest
Includes
  • AI Agents
  • AI Copilot
  • Customer Portal
  • SLA & Business hours
  • CSAT Surveys
  • Load-balanced assignment
  • CSAT & SLA-based workflows
  • CSAT & Sentiment Reports
  • Reports on Users, Tags & SLA
  • Custom Reports
  • Premium integrations
  • Onboarding assistance
Start with PRO
Tier 4
-
ELITE
$85/monthCheapest
Includes
  • AI Agents
  • AI Copilot
  • AI QA
  • AI Insights COMING SOON
  • Skill-based routing
  • Custom Objects
  • Individual to Shared Inbox rules
  • Custom Roles
  • HIPAA compliance
  • OKTA SSO integration
  • Additional success services
  • Custom build hours
Start with ELITE

← Swipe to compare plans →

Ready to get started? Try either tool free — no credit card required.

Try Feature Upvote freeFrom $49/moTry Hiver freeFree plan available
Find the best deal for your team
Answer 2 quick questions and we'll help you choose the right plan

Feature Upvote

Simple feature request voting board for products

View all Feature Upvote plans

Hiver

Gmail-based helpdesk for customer support teams

View all Hiver plans

Frequently Asked Questions: Feature Upvote vs Hiver

Which is cheaper, Feature Upvote or Hiver?
As of July 2026, Hiver starts at a lower price point. Feature Upvote starts at $49/mo while Hiver starts at $25/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Feature Upvote have vs Hiver?
Feature Upvote offers 3 pricing plans, while Hiver offers 4 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Feature Upvote or Hiver offer a free plan?
Hiver offers a free plan, while Feature Upvote does not. If budget is a concern, Hiver lets you get started at no cost.
Does Feature Upvote or Hiver offer custom enterprise pricing?
Feature Upvote offers a custom-priced enterprise tier for larger teams. Hiver lists all its pricing publicly.
What pricing models do Feature Upvote and Hiver use?
Feature Upvote uses a flat pricing model, while Hiver uses per-seat pricing. The right model depends on your team size and usage patterns.
How do Feature Upvote and Hiver compare for Customer Support?
Both Feature Upvote and Hiver are Customer Support tools. Feature Upvote offers 3 plans starting at $49/mo, while Hiver offers 4 plans starting at $25/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Feature Upvote Official Pricing- Vendor pricing page
  2. Hiver Official Pricing- Vendor pricing page

Related Articles

Best Customer Support for Agencies (2026)

Compare customer support pricing for agencies: Canny ($19/mo), Chatwoot ($19/mo), Crisp (Free). Hand-picked tools that fit teams of 10-50 people.

Best Customer Support for Enterprise (2026)

Compare customer support pricing for enterprise: Canny ($19/mo), Chatwoot ($19/mo), Crisp (Free). Hand-picked tools that fit teams of 100+ people.

Best Customer Support for Small Teams (2026)

Compare customer support pricing for small teams: Canny ($19/mo), Chatwoot ($19/mo), Crisp (Free). Hand-picked tools that fit teams of 2-10 people.

Track Price Changes

Get notified when pricing changes for these tools.

See all Feature Upvote alternativesSee all Hiver alternativesCustomer SupportCompare more tools