Skip to main content
CompareTiers
Auto-generated comparison. Editorial verdict in progress.
Customer Support

Feature Upvote vs Hiver: Pricing Comparison 2026

Side-by-side pricing comparison of Feature Upvote and Hiver. See all plans, features, and costs at a glance.

Bottom line: Hiver starts at $25/mo, making it $24/mo cheaper than Feature Upvote ($49/mo). Neither offers a free plan.

Last updated: August 31, 2026

Data compiled by Arthur Jacquemin
Updated August 31, 2026
Try Feature Upvote freeTry Hiver freePrice updated todayPrice updated 7d ago
Best Value

Hiver - Hiver starts at $24/mo lower ($25/mo vs $49/mo), offers 4 tiers vs 3.

Feature Upvote vs Hiver: Quick Pricing Facts

FeatureFeature UpvoteHiver
Starting Price$49/mo$25/mo
Number of Plans34
Free TierNoNo
Pricing Modelflatper-seat
Annual DiscountN/AN/A

Hiver is the more affordable option, starting at $25/mo compared to Feature Upvote's $49/mo. Both are Customer Support tools with 7 combined pricing plans and 63 features compared.

Feature Upvote uses flat pricing while Hiver uses per-seat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Feature Upvote
Feature Upvote
Try free
Hiver
Tier 1
Indie
$49/month
Includes
  • Unlimited contributors
  • Unlimited team members
  • Multiple languages
  • Custom domain name
  • Private boards
  • Custom statuses and tags
  • Custom CSS
  • Integration with Slack and Discord
  • Integration with Microsoft Teams, Jira, and Zapier
  • Single sign-on (SSO) using SAML 2.0
  • Hide “Powered by Feature Upvote”
  • GDPR compliance
  • Same day support
Start with Indie
Growth
$25/monthCheapest
Includes
  • AI Agents
  • AI Copilot
  • Skills
  • AI Knowledge Builder
  • Shared Inbox and ticketing
  • Omnichannel
  • 24*7 support
  • Rule-based Automations
  • Pre-built Analytics
  • Basic integrations
  • Voice
Start with Growth
Tier 2
Standard
$99/month
Includes
  • Unlimited contributors
  • Unlimited team members
  • Multiple languages
  • Custom domain name
  • Private boards
  • Custom statuses and tags
  • Custom CSS
  • Integration with Slack and Discord
  • Integration with Microsoft Teams, Jira, and Zapier
  • Single sign-on (SSO) using SAML 2.0
  • Hide “Powered by Feature Upvote”
  • GDPR compliance
  • Priority support
Start with Standard
ProPopular
$55/monthCheapest
Includes
  • Customer Portal
  • Slack channel
  • SLAs
  • CSAT surveys
  • Advanced Analytics
  • Premium integrations
  • API access
  • Voice
Start with Pro
Tier 3
Enterprise
Custom pricing
Includes
  • Contact us if you need any of these:
  • Pricing for more than 10 boards
  • Security audit
  • Custom T&Cs
  • Custom Data Processing Agreement
  • Payment via reseller
Start with Enterprise
Elite
$85/monthCheapest
Includes
  • AI QA
  • AI Insights
  • Customer Intelligence
  • Skill-based routing
  • Custom Objects
  • Personal to Shared Inbox rules
  • SSO, HIPPAA, and custom roles
  • Voice
Start with Elite
Tier 4
-
ALL PLANS
Custom pricing
Includes
  • Setup in minutes Add help articles, connect tools, and import past conversations.
  • Cross-tool actions Looks up orders, issues refunds, and updates records across your systems.
  • Self-improving Learns from every resolution, so the fiftieth reply beats the fifth.
  • Human in the loop Pauses for approval on actions you mark sensitive.
Start with ALL PLANS

← Swipe to compare plans →

Ready to get started? Try either tool free — no credit card required.

Try Feature Upvote freeFrom $49/moTry Hiver freeFrom $25/mo
Find the best deal for your team
Answer 2 quick questions and we'll help you choose the right plan

Feature Upvote

Simple feature request voting board for products

View all Feature Upvote plans

Hiver

Gmail-based helpdesk for customer support teams

View all Hiver plans

Frequently Asked Questions: Feature Upvote vs Hiver

Which is cheaper, Feature Upvote or Hiver?
As of August 2026, Hiver starts at a lower price point. Feature Upvote starts at $49/mo while Hiver starts at $25/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Feature Upvote have vs Hiver?
Feature Upvote offers 3 pricing plans, while Hiver offers 4 plans. More plans typically means more flexibility to match your exact needs and budget.
What is the most popular Hiver plan?
The Pro plan is Hiver's most popular tier, priced at $55/mo. Key features include Customer Portal, Slack channel, SLAs.
Does Feature Upvote or Hiver offer custom enterprise pricing?
Yes, both Feature Upvote and Hiver offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
What pricing models do Feature Upvote and Hiver use?
Feature Upvote uses a flat pricing model, while Hiver uses per-seat pricing. The right model depends on your team size and usage patterns.
How do Feature Upvote and Hiver compare for Customer Support?
Both Feature Upvote and Hiver are Customer Support tools. Feature Upvote offers 3 plans starting at $49/mo, while Hiver offers 4 plans starting at $25/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Feature Upvote Official Pricing- Vendor pricing page
  2. Hiver Official Pricing- Vendor pricing page

Related Articles

Best Customer Support for Agencies (2026)

Compare customer support pricing for agencies: Canny ($19/mo), Chatwoot ($19/mo), Crisp (Free). Hand-picked tools that fit teams of 10-50 people.

Best Customer Support for Enterprise (2026)

Compare customer support pricing for enterprise: Canny ($19/mo), Chatwoot ($19/mo), Crisp (Free). Hand-picked tools that fit teams of 100+ people.

Best Customer Support for Small Teams (2026)

Compare customer support pricing for small teams: Canny ($19/mo), Chatwoot ($19/mo), Crisp (Free). Hand-picked tools that fit teams of 2-10 people.

Track Price Changes

Get notified when pricing changes for these tools.

See all Feature Upvote alternativesSee all Hiver alternativesCustomer SupportCompare more tools