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Customer Support

Fider vs Freshdesk: Pricing Comparison 2026

Side-by-side pricing comparison of Fider and Freshdesk. See all plans, features, and costs at a glance.

Bottom line: Fider starts at Custom pricing and Freshdesk starts at $19/mo. Compare all 7 pricing tiers side by side.

Last updated: July 6, 2026

Data compiled by Arthur Jacquemin
Updated July 6, 2026
Try Fider freeTry Freshdesk freeAffiliatePrice updated 11d agoPrice updated 11d ago
Best Value

Fider - Fider offers 4 tiers vs 3.

Fider vs Freshdesk: Quick Pricing Facts

FeatureFiderFreshdesk
Starting PriceCustom pricing$19/mo
Number of Plans43
Free TierNoNo
Pricing Modelopen-sourceper-seat
Annual DiscountN/AN/A

Fider and Freshdesk are both priced at Custom pricing, making them equally accessible Customer Support tools. Together they offer 7 pricing plans with 0 features compared, so the best choice comes down to which features match your needs.

Fider uses open-source pricing while Freshdesk uses per-seat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Freshdesk
Freshdesk
Try freeAffiliate
Tier 1
Create your Fider board, give it a title and a welcome message.
Custom pricing
Growth
$19/monthCheapest
Tier 2
Kick things off by adding a few ideas to your Fider board.
Custom pricing
ProPopular
$55/monthCheapest
Tier 3
Now you've got a public list of ideas, let the voting commence.
Custom pricing
Enterprise
$89/monthCheapest
Tier 4
Now you can sit back, and see which features and ideas your customers really want
Custom pricing
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Fider

Free open-source feature request and feedback platform

View all Fider plans

Freshdesk

Cloud-based helpdesk software with omnichannel support

View all Freshdesk plans

What Reviewers Say

Frequently Asked Questions: Fider vs Freshdesk

How many pricing plans does Fider have vs Freshdesk?
Fider offers 4 pricing plans, while Freshdesk offers 3 plans. More plans typically means more flexibility to match your exact needs and budget.
What is the most popular Freshdesk plan?
The Pro plan is Freshdesk's most popular tier, priced at $55/mo.
Does Fider or Freshdesk offer custom enterprise pricing?
Fider offers a custom-priced enterprise tier for larger teams. Freshdesk lists all its pricing publicly.
What pricing models do Fider and Freshdesk use?
Fider uses a open-source pricing model, while Freshdesk uses per-seat pricing. The right model depends on your team size and usage patterns.
How do Fider and Freshdesk compare for Customer Support?
Both Fider and Freshdesk are Customer Support tools. Fider offers 4 plans starting at Custom pricing, while Freshdesk offers 3 plans starting at $19/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Fider Official Pricing- Vendor pricing page
  2. Freshdesk Official Pricing- Vendor pricing page

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