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Customer Support

Fider vs Tawk.to: Pricing Comparison 2026

Side-by-side pricing comparison of Fider and Tawk.to. See all plans, features, and costs at a glance.

Bottom line: Fider starts at Custom pricing and Tawk.to starts at Custom pricing. Compare all 5 pricing tiers side by side.

Last updated: August 10, 2026

Data compiled by Arthur Jacquemin
Updated August 10, 2026
Best Value

Tawk.to - Tawk.to offers a free plan.

Fider vs Tawk.to: Quick Pricing Facts

FeatureFiderTawk.to
Starting PriceCustom pricingCustom pricing
Number of Plans41
Free TierNoYes
Pricing Modelopen-sourcefreemium
Annual DiscountN/AN/A

Fider and Tawk.to are both priced at Custom pricing, making them equally accessible Customer Support tools. Together they offer 5 pricing plans with 5 features compared, so the best choice comes down to which features match your needs.

Tawk.to stands out with a free plan for getting started. Fider uses open-source pricing while Tawk.to uses freemium pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Tawk.to
Tawk.to
Try free
Tier 1
Create your Fider board, give it a title and a welcome message.
Custom pricing
Forever Free
$0/monthCheapest
Includes
  • Live Chat Software
  • Email Ticketing System
  • Hosted Knowledge Base
  • CRM
  • Chat Pages
Tier 2
Kick things off by adding a few ideas to your Fider board.
Custom pricing
-
Tier 3
Now you've got a public list of ideas, let the voting commence.
Custom pricing
-
Tier 4
Now you can sit back, and see which features and ideas your customers really want
Custom pricing
-

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Fider

Free open-source feature request and feedback platform

View all Fider plans

Tawk.to

Free live chat and customer communication platform

View all Tawk.to plans

Frequently Asked Questions: Fider vs Tawk.to

How many pricing plans does Fider have vs Tawk.to?
Fider offers 4 pricing plans, while Tawk.to offers 1 plan. More plans typically means more flexibility to match your exact needs and budget.
Does Fider or Tawk.to offer a free plan?
Tawk.to offers a free plan, while Fider does not. If budget is a concern, Tawk.to lets you get started at no cost.
Does Fider or Tawk.to offer custom enterprise pricing?
Fider offers a custom-priced enterprise tier for larger teams. Tawk.to lists all its pricing publicly.
What pricing models do Fider and Tawk.to use?
Fider uses a open-source pricing model, while Tawk.to uses freemium pricing. The right model depends on your team size and usage patterns.
How do Fider and Tawk.to compare for Customer Support?
Both Fider and Tawk.to are Customer Support tools. Fider offers 4 plans starting at Custom pricing, while Tawk.to offers 1 plan starting at Custom pricing. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Fider Official Pricing- Vendor pricing page
  2. Tawk.to Official Pricing- Vendor pricing page

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