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Customer Support

Fider vs Zoho Desk: Pricing Comparison 2026

Side-by-side pricing comparison of Fider and Zoho Desk. See all plans, features, and costs at a glance.

Bottom line: Fider starts at Custom pricing and Zoho Desk starts at $7/mo. Compare all 9 pricing tiers side by side.

Last updated: July 6, 2026

Data compiled by Arthur Jacquemin
Updated July 6, 2026
Try Fider freeTry Zoho Desk freeAffiliatePrice updated 11d agoPrice updated 14d ago
Best Value

Zoho Desk - Zoho Desk offers a free plan, offers 5 tiers vs 4.

Fider vs Zoho Desk: Quick Pricing Facts

FeatureFiderZoho Desk
Starting PriceCustom pricing$7/mo
Number of Plans45
Free TierNoYes
Pricing Modelopen-sourceper-seat
Annual DiscountN/AN/A

Fider and Zoho Desk are both priced at Custom pricing, making them equally accessible Customer Support tools. Together they offer 9 pricing plans with 39 features compared, so the best choice comes down to which features match your needs.

Zoho Desk stands out with a free plan for getting started. Fider uses open-source pricing while Zoho Desk uses per-seat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Zoho Desk
Zoho Desk
Try freeAffiliate
Tier 1
Create your Fider board, give it a title and a welcome message.
Custom pricing
Free
$0/monthCheapest
Includes
  • Gestion des tickets facilitée par e-mail
  • 3 licences utilisateur
Tier 2
Kick things off by adding a few ideas to your Fider board.
Custom pricing
Express
$7/monthCheapest
$7 / year
Includes
  • Messagerie électronique
  • Réseaux sociaux
  • Formulaires Web
  • Attribution directe
  • Workflows
  • Domaine personnalisé
  • Remontées multi-niveaux
  • Calendrier et historique des tickets
  • Gestion des contacts
Tier 3
Now you've got a public list of ideas, let the voting commence.
Custom pricing
Standard
$14/monthCheapest
$14 / year
Includes
  • Messagerie professionnelle
  • Messagerie instantanée
  • Forum communautaire
  • IA générative
  • Modes de travail
  • Base de connaissances
  • Widget de libre-service ASAP
  • Niveaux de satisfaction client
  • Rapports et tableaux de bord personnalisés
Tier 4
Now you can sit back, and see which features and ideas your customers really want
Custom pricing
ProfessionalPopular
$23/monthCheapest
$23 / year
Includes
  • Téléphonie
  • Blueprints
  • Multiservice
  • Attribution de tickets circulaire
  • Champs de recherche personnalisés
  • Centre d'assistance multilingue
  • Génération de tickets parent-enfant
  • Actions personnalisées
  • Webhooks
Tier 5
-
Enterprise
$40/monthCheapest
$40 / year
Includes
  • Agents IA
  • Robot de réponse
  • Zia, assistante IA
  • Tchat en direct (Zoho SalesIQ)
  • Conversations guidées
  • Attribution basée sur les compétences
  • IVR multiniveau
  • Centre d'assistance multimarque
  • Modules personnalisés
  • Sandbox

← Swipe to compare plans →

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Fider

Free open-source feature request and feedback platform

View all Fider plans

Zoho Desk

Context-aware helpdesk software from Zoho

View all Zoho Desk plans

Frequently Asked Questions: Fider vs Zoho Desk

How many pricing plans does Fider have vs Zoho Desk?
Fider offers 4 pricing plans, while Zoho Desk offers 5 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Fider or Zoho Desk offer a free plan?
Zoho Desk offers a free plan, while Fider does not. If budget is a concern, Zoho Desk lets you get started at no cost.
Can I save money by paying annually for Fider or Zoho Desk?
Both Fider and Zoho Desk offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
What is the most popular Zoho Desk plan?
The Professional plan is Zoho Desk's most popular tier, priced at $23/mo. Key features include Téléphonie, Blueprints, Multiservice.
Does Fider or Zoho Desk offer custom enterprise pricing?
Fider offers a custom-priced enterprise tier for larger teams. Zoho Desk lists all its pricing publicly.
What pricing models do Fider and Zoho Desk use?
Fider uses a open-source pricing model, while Zoho Desk uses per-seat pricing. The right model depends on your team size and usage patterns.
How do Fider and Zoho Desk compare for Customer Support?
Both Fider and Zoho Desk are Customer Support tools. Fider offers 4 plans starting at Custom pricing, while Zoho Desk offers 5 plans starting at $7/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Fider Official Pricing- Vendor pricing page
  2. Zoho Desk Official Pricing- Vendor pricing page

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