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Front vs Missive: Pricing Comparison 2026

Side-by-side pricing comparison of Front and Missive. See all plans, features, and costs at a glance.

Bottom line: Missive starts at $14/mo, making it $11/mo cheaper than Front ($25/mo). Neither offers a free plan.

Last updated: March 16, 2026

Data compiled by Arthur Jacquemin
Updated March 16, 2026

Front vs Missive: Quick Pricing Facts

FeatureFrontMissive
Starting Price$25/mo$14/mo
Number of Plans33
Free TierNoNo
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

Missive is the more affordable option, starting at $14/mo compared to Front's $25/mo. Both are Customer Support tools with 6 combined pricing plans and 39 features compared.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Tier 1
Starter
$25/month
Includes
  • Shared inbox and ticketing
  • AI Topics and up to 10 automation rules
  • Basic analytics
  • No-code public knowledge base
  • Available AI add-ons: Copilot, QA, CSAT
Start with Starter
Starter
$14/monthCheapest
Includes
  • Billed yearly
  • Billed monthly
  • Email, SMS, social accounts
  • Team spaces and inboxes
  • Conversations and tasks
  • SOC 2 Type II compliance
Start with Starter
Tier 2
Professional
$65/month
Includes
  • Omnichannel (email, SMS, social, etc.)
  • Macros and up to 20 automation rules
  • Advanced analytics
  • Multiple workspaces, SSO, and SCIM
  • AI Autopilot add-on
Start with Professional
Productive
$24/monthCheapest
Includes
  • Billed yearly
  • Billed monthly
  • Everything in
  • plus
  • Up to 50 users
  • Integrations with external tools
  • Rules & automations
  • Basic analytics & reporting
  • API access
Start with Productive
Tier 3
EnterprisePopular
$105/month
Includes
  • Smart rules
  • Unlimited rules and macros
  • Multi-language knowledge base
  • Custom roles and permissions
  • AI Copilot, QA, and CSAT included
Start with Enterprise
Business
$36/monthCheapest
Includes
  • Billed yearly
  • Billed monthly
  • Everything in
  • plus
  • SAML and SSO
  • IP restriction
  • Advanced analytics & reporting
  • Personalized team onboarding
  • Personalized team onboarding
Start with Business

Swipe to compare plans →

Front

Shared inbox platform for team email and communication

View all Front plans

Missive

Team inbox and chat app for collaborative email

View all Missive plans
Our Pick

Missive

Missive starts at $11/mo lower ($14/mo vs $25/mo).

Based on pricing data only. Review the full comparison below for your specific needs.

Best value: Missive

Try Missive free

Which Should You Choose?

Choose Front if:

  • Front's per-seat pricing lets you match exact team size without tier gaps
  • Front's focused feature set keeps your team in control without tool bloat
  • Your Customer Support team's workflow matches Front's feature organization more naturally

Choose Missive if:

  • You want lower per-user costs—Missive starts at $14/mo, saving $11/mo compared to Front at $25/mo
  • You want more features built-in—Missive offers 9 additional features across its plans
  • You prefer Missive's per-seat model with its 3-tier structure

Missive is the more affordable choice [1], starting at $14/mo compared to Front's $25/mo. For a 50-person team on paid plans, this translates to Missive saving approximately $550/month. Missive offers 3 pricing tiers compared to Front's 3, giving you more granular control over scaling costs as your team grows. Across all tiers, Missive provides 24 total features versus 15 for Front, offering a richer feature set depending on your specific needs. If controlling SaaS spend is a priority, Missive offers the better cost-to-value ratio. Consider Front only if its unique capabilities directly address a gap Missive cannot fill.

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Frequently Asked Questions: Front vs Missive

Which is cheaper, Front or Missive?
As of March 2026, Missive starts at a lower price point. Front starts at $25/mo while Missive starts at $14/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Front have vs Missive?
Front offers 3 pricing plans, while Missive offers 3 plans. More plans typically means more flexibility to match your exact needs and budget.
What is the most popular Front plan?
The Enterprise plan is Front's most popular tier, priced at $105/mo. Key features include Smart rules, Unlimited rules and macros, Multi-language knowledge base.
How do Front and Missive compare for Customer Support?
Both Front and Missive are Customer Support tools. Front offers 3 plans starting at $25/mo, while Missive offers 3 plans starting at $14/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.

Sources

  1. Front Official PricingVendor pricing page
  2. Missive Official PricingVendor pricing page

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