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Customer Support

Front vs Missive: Pricing Comparison 2026

Side-by-side pricing comparison of Front and Missive. See all plans, features, and costs at a glance.

Bottom line: Missive starts at $14/mo, making it $11/mo cheaper than Front ($25/mo). Neither offers a free plan.

Last updated: July 6, 2026

Data compiled by Arthur Jacquemin
Updated July 6, 2026
Try Front freeTry Missive freePrice updated 11d agoPrice updated 11d ago
Best Value

Missive - Missive starts at $11/mo lower ($14/mo vs $25/mo).

Front vs Missive: Quick Pricing Facts

FeatureFrontMissive
Starting Price$25/mo$14/mo
Number of Plans33
Free TierNoNo
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

Missive is the more affordable option, starting at $14/mo compared to Front's $25/mo. Both are Customer Support tools with 6 combined pricing plans and 39 features compared.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Front
Missive
Missive
Try free
Tier 1
Starter
$25/month
Includes
  • Shared inbox and ticketing
  • AI Topics and up to 10 automation rules
  • Basic analytics
  • No-code public knowledge base
  • AI add-ons available
Start with Starter
Starter
$14/monthCheapest
Includes
  • Billed yearly
  • Billed monthly
  • Email, SMS, social accounts
  • Team spaces and inboxes
  • Conversations and tasks
  • SOC 2 Type II compliance
Start with Starter
Tier 2
Professional
$65/month
Includes
  • Omnichannel (email, SMS, social, etc.)
  • Macros and up to 20 automation rules
  • Advanced analytics
  • Multiple workspaces, SSO, and SCIM
  • AI add-ons available
Start with Professional
Productive
$24/monthCheapest
Includes
  • Billed yearly
  • Billed monthly
  • Everything in
  • plus
  • Up to 50 users
  • Integrations with external tools
  • Rules & automations
  • Basic analytics & reporting
  • API access
Start with Productive
Tier 3
EnterprisePopular
$105/month
Includes
  • Smart rules
  • Unlimited rules and macros
  • Multi-language knowledge base
  • Custom roles and permissions
  • AI Copilot, QA, and CSAT included
Start with Enterprise
Business
$36/monthCheapest
Includes
  • Billed yearly
  • Billed monthly
  • Everything in
  • plus
  • SAML SSO
  • IP restriction
  • Advanced analytics & reporting
  • Personalized team onboarding
  • Personalized team onboarding
Start with Business

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Try Front freeFrom $25/moTry Missive freeFrom $14/mo
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Front

Shared inbox platform for team email and communication

View all Front plans

Missive

Team inbox and chat app for collaborative email

View all Missive plans

Frequently Asked Questions: Front vs Missive

Which is cheaper, Front or Missive?
As of July 2026, Missive starts at a lower price point. Front starts at $25/mo while Missive starts at $14/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Front have vs Missive?
Front offers 3 pricing plans, while Missive offers 3 plans. More plans typically means more flexibility to match your exact needs and budget.
What is the most popular Front plan?
The Enterprise plan is Front's most popular tier, priced at $105/mo. Key features include Smart rules, Unlimited rules and macros, Multi-language knowledge base.
How do Front and Missive compare for Customer Support?
Both Front and Missive are Customer Support tools. Front offers 3 plans starting at $25/mo, while Missive offers 3 plans starting at $14/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Front Official Pricing- Vendor pricing page
  2. Missive Official Pricing- Vendor pricing page

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