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Customer Support

Gladly vs HappyFox: Pricing Comparison 2026

Side-by-side pricing comparison of Gladly and HappyFox. See all plans, features, and costs at a glance.

Bottom line: HappyFox starts at $21/mo, making it $8/mo cheaper than Gladly ($29/mo). Gladly offers a free plan.

Last updated: July 2, 2026

Data compiled by Arthur Jacquemin
Updated July 2, 2026
Try Gladly freeTry HappyFox freePrice updated 2d agoPrice updated 2d ago
Best Value

Gladly - Gladly offers a free plan, offers 5 tiers vs 4.

Gladly vs HappyFox: Quick Pricing Facts

FeatureGladlyHappyFox
Starting Price$29/mo$21/mo
Number of Plans54
Free TierYesNo
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

HappyFox is the more affordable option, starting at $21/mo compared to Gladly's $29/mo. Both are Customer Support tools with 9 combined pricing plans and 46 features compared. At comparable tiers, the monthly price difference is $10.

Gladly stands out with a free plan for getting started.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Gladly
Gladly
Try free
HappyFox
HappyFox
Try free
Tier 1
Free
$0/monthCheapest
Includes
  • Basic features
  • Limited support
Start with Free
Basic
$21/month
Includes
  • Unlimited Tickets
  • Omnichannel Ticket Creation
  • SLA Management
  • Knowledge Base
  • SSO (GSuite/SAML/Azure)
  • Up to 5 Agents
Start with Basic
Tier 2
Starter
$29/monthCheapest
$29 / year
Includes
  • All Free features
  • Email support
  • Basic analytics
Start with Starter
Team
$39/month
Includes
  • Everything in Basic, and:
  • Multi-brand Helpdesk
  • Custom Email
  • Custom Domain
  • Custom Roles and Permissions
  • Custom Ticket Queues
  • 24/5 Email Support
  • Optional EU Data Center
Start with Team
Tier 3
ProPopular
$99/month
$99 / year
Includes
  • All Starter features
  • Phone support
  • Advanced analytics
  • Custom integrations
Start with Pro
ProPopular
$89/monthCheapest
Includes
  • Everything in Team, and:
  • Proactive Agent Collision
  • Task Management
  • Asset Management
  • Scheduled Tickets
  • IP-Based Restriction
  • Load Balanced Ticket Assignment
  • Password Policy Management
  • 24/7 Email Support
  • Uptime SLA
Start with Pro
Tier 4
Business
$199/monthCheapest
$199 / year
Includes
  • All Pro features
  • Dedicated account manager
  • Priority support
Start with Business
Enterprise PRO
Custom pricing
Includes
  • Everything in Pro, and:
  • Agent Scripting
  • 2 TB Attachment Store
  • All-time Reporting History
  • Advanced Audit Logs
  • 24/7 Phone Support
  • Customer Success Manager
Start with Enterprise PRO
Tier 5
Enterprise
Custom pricing
Includes
  • All Business features
  • Custom solutions
  • Scalability options
Start with Enterprise
-

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Gladly

People-centered customer service platform

View all Gladly plans

HappyFox

Help desk and customer support ticketing system

View all HappyFox plans

Frequently Asked Questions: Gladly vs HappyFox

Which is cheaper, Gladly or HappyFox?
As of July 2026, HappyFox starts at a lower price point. Gladly starts at $29/mo while HappyFox starts at $21/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Gladly have vs HappyFox?
Gladly offers 5 pricing plans, while HappyFox offers 4 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Gladly or HappyFox offer a free plan?
Gladly offers a free plan, while HappyFox does not. If budget is a concern, Gladly lets you get started at no cost.
Can I save money by paying annually for Gladly or HappyFox?
Both Gladly and HappyFox offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
What is the most popular Gladly plan?
The Pro plan is Gladly's most popular tier, priced at $99/mo. Key features include All Starter features, Phone support, Advanced analytics.
What is the most popular HappyFox plan?
The Pro plan is HappyFox's most popular tier, priced at $89/mo. Key features include Everything in Team, and:, Proactive Agent Collision, Task Management.
Does Gladly or HappyFox offer custom enterprise pricing?
Yes, both Gladly and HappyFox offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
AI Recommendations

Sources

  1. Gladly Official Pricing- Vendor pricing page
  2. HappyFox Official Pricing- Vendor pricing page

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