Freshdesk
From $19/mo
Cloud-based helpdesk software with omnichannel support
Try Freshdesk freeFrom $19/moBest Gorgias Alternatives (2026)
Exploring alternatives to Gorgias? We tracked 34 other Customer Support tools with full pricing breakdowns so you can compare costs before switching.
Data compiled by Arthur Jacquemin, Founder & Lead Analyst
Overview
Gorgias is e-commerce support platform. Pricing is $10/month entry.
Unified inbox for Shopify, email, chat, social. Automation for order issues.
Used by Shopify stores that need specialized workflows.
Top picks
Zoho Desk
Free plan available
Context-aware helpdesk software from Zoho
Try Zoho Desk freeFree plan available
Intercom
From $29/mo
AI-powered customer messaging and support platform
Try Intercom freeFrom $29/mo34 Customer Support Alternatives to Gorgias
Zendesk
Customer service and engagement platform with ticketing
Customer Supportper-seat
From$19/mo
8 tiersCompare with Gorgias
Chatwoot
Open-source customer engagement suite with live chat
Customer Supportopen-source
From$0/mo
4 tiers
Compare with Gorgias
Compare with Gorgias
Compare with Gorgias
Front
Shared inbox platform for team email and communication
Customer Supportper-seat
From$25/mo
3 tiersCompare with Gorgias
Compare with Gorgias
Compare with Gorgias
Help Scout
Customer support platform with shared inbox and knowledge base
Customer Supportper-seat
From$25/mo
3 tiers
HelpCrunch
Customer communication platform with chat, email, and popups
Customer Supportper-seat
Free
2 tiers
Helpshift
In-app customer support and messaging for mobile apps
Customer Supportusage-based
From$0/mo
5 tiersCompare with Gorgias
Compare with Gorgias
Compare with Gorgias
LiveChat
Live chat and help desk software for customer service
Customer Supportper-seat
From$19/mo
4 tiersCompare with Gorgias
Nolt
Feedback board for collecting and prioritizing feature requests
Customer Supportflat
From$29348/mo
3 tiersCompare with Gorgias
Compare with Gorgias
Compare with Gorgias
Compare with Gorgias
Compare with Gorgias
Compare with Gorgias
UserVoice
Product feedback management and feature request tracking
Customer Supportflat
From$1333/mo
1 tierTrack Pricing Changes
Get notified when alternatives update their pricing.
Frequently Asked Questions: Gorgias Alternatives
Is Gorgias better for Shopify?
Yes. Shopify integration is automatic. Order lookup is instant.
Can I use Gorgias for non-Shopify support?
Yes but manual setup is required. You're paying for Shopify features you don't use.
How many alternatives to Gorgias are there?
As of June 2026, there are 34 alternatives to Gorgias in the Customer Support category with full pricing data.
What is the cheapest alternative to Gorgias?
Groove is the most affordable alternative at $0.5/mo. However, the best choice depends on your specific feature needs. Compare pricing and feature lists to find the right balance of cost and functionality for your use case.
Are there free alternatives to Gorgias?
Yes, Zoho Desk, Canny, Chatwoot, and others offer free plans. Free tiers are a great way to evaluate solutions before upgrading to a paid plan. Keep in mind that free tiers often have feature or usage limitations compared to paid plans.
How does Gorgias pricing compare to alternatives?
Gorgias starts at $10/mo, while alternatives in the same category average $1359/mo. 3 alternatives offer lower starting prices. The best value depends on the specific features you need at each tier.