Groove HQ vs Pylon: Pricing Comparison 2026
Side-by-side pricing comparison of Groove HQ and Pylon. See all plans, features, and costs at a glance.
Bottom line: Groove HQ starts at $0.5/mo, making it $50/mo cheaper than Pylon ($50/mo). Groove HQ offers a free plan.
Last updated: June 22, 2026
Groove HQ - Groove HQ offers a free plan, starts at $49.5/mo lower ($0.5/mo vs $50/mo).
Groove HQ vs Pylon: Quick Pricing Facts
| Feature | Groove HQ | Pylon |
|---|---|---|
| Starting Price | $0.5/mo | $50/mo |
| Number of Plans | 3 | 6 |
| Free Tier | Yes | No |
| Pricing Model | per-seat | per-seat |
| Annual Discount | N/A | N/A |
Groove HQ is the more affordable option, starting at $0.5/mo compared to Pylon's $50/mo. Both are Customer Support tools with 9 combined pricing plans and 18 features compared. At comparable tiers, the monthly price difference is $88.5.
Groove HQ stands out with a free plan for getting started.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Groove HQ Try free |  Pylon Try free |
|---|---|---|
| Tier 1 | Fully Featured Support Platform $0/monthCheapest Includes
| Starter $59/month |
| Tier 2 | AI-First SupportPopular $1/monthCheapest Includes
| ProfessionalPopular $89/month |
| Tier 3 | Enterprise Custom pricing Includes
| Enterprise $139/monthCheapest |
| Tier 4 | - | AI Assistants $50/monthCheapest |
| Tier 5 | - | AI Agents $100/monthCheapest |
| Tier 6 | - | Account Intelligence Custom pricing |
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Groove HQ
View all Groove HQ plansFrequently Asked Questions: Groove HQ vs Pylon
Which is cheaper, Groove HQ or Pylon?
How many pricing plans does Groove HQ have vs Pylon?
Does Groove HQ or Pylon offer a free plan?
What is the most popular Groove HQ plan?
What is the most popular Pylon plan?
Does Groove HQ or Pylon offer custom enterprise pricing?
How do Groove HQ and Pylon compare for Customer Support?
Sources
- Groove HQ Official Pricing- Vendor pricing page
- Pylon Official Pricing- Vendor pricing page
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