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Customer Support

Groove HQ vs UserVoice: Pricing Comparison 2026

Side-by-side pricing comparison of Groove HQ and UserVoice. See all plans, features, and costs at a glance.

Bottom line: Groove HQ starts at $0.5/mo, making it $1333/mo cheaper than UserVoice ($1333.33/mo). Groove HQ offers a free plan.

Last updated: June 4, 2026

Data compiled by Arthur Jacquemin
Updated June 4, 2026
Try Groove HQ freeTry UserVoice freeUpdated this monthUpdated this month
Best Value

Groove HQ - Groove HQ offers a free plan, starts at $1332.83/mo lower ($0.5/mo vs $1333.33/mo), offers 3 tiers vs 1.

Groove HQ vs UserVoice: Quick Pricing Facts

FeatureGroove HQUserVoice
Starting Price$0.5/mo$1333.33/mo
Number of Plans31
Free TierYesNo
Pricing Modelper-seatflat
Annual DiscountN/AN/A

Groove HQ is the more affordable option, starting at $0.5/mo compared to UserVoice's $1333.33/mo. Both are Customer Support tools with 4 combined pricing plans and 27 features compared.

Groove HQ stands out with a free plan for getting started. Groove HQ uses per-seat pricing while UserVoice uses flat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Groove HQ
Groove HQ
Try free
UserVoice
UserVoice
Try free
Tier 1
Fully Featured Support Platform
$0/monthCheapest
Includes
  • Shared inbox & ticketing
  • Email & live chat
  • Knowledge base
  • Macros & saved replies
  • Standard reporting
Enterprise
$1333/month
$1333 / year
Includes
  • Centralized customer feedback portal
  • Easy feedback capture tools
  • Internal and external communications suite
  • Quantitative enhancement of feedback data
  • Rich taxonomy options
  • Advanced filtering and sorting
  • Customer segmentation
  • Top tier security and compliance
  • Expert onboarding assistance
Tier 2
AI-First SupportPopular
$1/monthCheapest
Includes
  • Resolutions
  • Upsell Opportunities
  • Churn Detection
  • Article Creation
  • Feature Flags
  • Support Intelligence
  • API & advanced integrations
-
Tier 3
Enterprise
Custom pricing
Includes
  • Custom outcome bundles
  • SSO / SAML & SCIM
  • Custom DPA & data residency
  • Uptime SLA & priority routing
  • Dedicated success manager
  • White-glove migration
-

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UserVoice

Product feedback management and feature request tracking

View all UserVoice plans

Frequently Asked Questions: Groove HQ vs UserVoice

Which is cheaper, Groove HQ or UserVoice?
As of June 2026, Groove HQ starts at a lower price point. Groove HQ starts at $0.5/mo while UserVoice starts at $1333.33/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Groove HQ have vs UserVoice?
Groove HQ offers 3 pricing plans, while UserVoice offers 1 plan. More plans typically means more flexibility to match your exact needs and budget.
Does Groove HQ or UserVoice offer a free plan?
Groove HQ offers a free plan, while UserVoice does not. If budget is a concern, Groove HQ lets you get started at no cost.
Can I save money by paying annually for Groove HQ or UserVoice?
Both Groove HQ and UserVoice offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
What is the most popular Groove HQ plan?
The AI-First Support plan is Groove HQ's most popular tier, priced at $0.5/mo. Key features include Resolutions, Upsell Opportunities, Churn Detection.
Does Groove HQ or UserVoice offer custom enterprise pricing?
Groove HQ offers a custom-priced enterprise tier for larger teams. UserVoice lists all its pricing publicly.
What pricing models do Groove HQ and UserVoice use?
Groove HQ uses a per-seat pricing model, while UserVoice uses flat pricing. The right model depends on your team size and usage patterns.
AI Recommendations

Sources

  1. Groove HQ Official Pricing- Vendor pricing page
  2. UserVoice Official Pricing- Vendor pricing page

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