Groove vs LiveChat: Pricing Comparison 2026
Side-by-side pricing comparison of Groove and LiveChat. See all plans, features, and costs at a glance.
Bottom line: Groove starts at Custom pricing and LiveChat starts at $19/mo. Compare all 5 pricing tiers side by side.
Last updated: March 16, 2026
Groove vs LiveChat: Quick Pricing Facts
| Feature | Groove | LiveChat |
|---|---|---|
| Starting Price | Custom pricing | $19/mo |
| Number of Plans | 1 | 4 |
| Free Tier | No | No |
| Pricing Model | per-seat | per-seat |
| Annual Discount | N/A | N/A |
Groove and LiveChat are both priced at Custom pricing, making them equally accessible Customer Support tools. Together they offer 5 pricing plans with 33 features compared, so the best choice comes down to which features match your needs.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Groove Try it free |  LiveChat Try it free |
|---|---|---|
| Tier 1 | 2,000 growing businesses have already made the switch. Custom pricing | Starter $19/monthCheapest Includes
|
| Tier 2 | — | Team $49/monthCheapest Includes
|
| Tier 3 | — | Business $79/monthCheapest Includes
|
| Tier 4 | — | Enterprise Custom pricing Includes
|
Swipe to compare plans →
LiveChat
LiveChat offers 4 tiers vs 1.
Based on pricing data only. Review the full comparison below for your specific needs.
Best value: LiveChat
Try LiveChat freeWhich Should You Choose?
Choose Groove if:
- •You prioritize Groove's user experience and interface over price (both tools are similarly priced)
- •You need predictable billing — Groove's per-seat model avoids surprise overages
- •Groove's feature bundling aligns with how Customer Support teams actually work day-to-day
Choose LiveChat if:
- •You need 4 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
- •You want more features built-in—LiveChat offers 33 additional features across its plans
- •You prioritize LiveChat's user experience and interface over price (both tools are similarly priced)
Groove and LiveChat offer competitively positioned plans [1], with Groove starting at Custom pricing and LiveChat at $19/mo. This pricing similarity means value differentiation comes down to feature alignment rather than cost. Groove provides 1 pricing tier versus LiveChat's 4 options, which affects your flexibility and cost-per-tier efficiency as your team scales and usage increases. Feature-wise, Groove offers 0 total features across its tiers, while LiveChat provides 33. Map your required features to each tier to determine which tool delivers the capabilities you need at your target price point. With similar pricing, your final decision should prioritize feature requirements, integration ecosystem, and hands-on user experience testing. Request demos or activate trials with both vendors to validate long-term fit before committing to annual contracts.
Frequently Asked Questions: Groove vs LiveChat
How many pricing plans does Groove have vs LiveChat?
Does Groove or LiveChat offer custom enterprise pricing?
How do Groove and LiveChat compare for Customer Support?
Sources
- Groove Official Pricing— Vendor pricing page
- LiveChat Official Pricing— Vendor pricing page
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