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Customer Support

HappyFox vs Kayako: Pricing Comparison 2026

Side-by-side pricing comparison of HappyFox and Kayako. See all plans, features, and costs at a glance.

Bottom line: HappyFox starts at $21/mo, making it $58/mo cheaper than Kayako ($79/mo). Neither offers a free plan.

Last updated: March 16, 2026

Data compiled by Arthur Jacquemin
Updated March 16, 2026

HappyFox vs Kayako: Quick Pricing Facts

FeatureHappyFoxKayako
Starting Price$21/mo$79/mo
Number of Plans41
Free TierNoNo
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

HappyFox is the more affordable option, starting at $21/mo compared to Kayako's $79/mo. Both are Customer Support tools with 5 combined pricing plans and 37 features compared.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
HappyFox
HappyFox
Try it free
Tier 1
Basic
$21/monthCheapest
Includes
  • Unlimited Tickets
  • Omnichannel Ticket Creation
  • SLA Management
  • Knowledge Base
  • SSO (GSuite/SAML/Azure)
  • Up to 5 Agents
Start with Basic
Kayako One
$79/month
Includes
  • Unified inbox
  • Ticketing system
  • Knowledge base
  • Live chat widget
  • Automation rules
  • Reporting & analytics
Start with Kayako One
Tier 2
Team
$39/monthCheapest
Includes
  • Everything in Basic, and:
  • Multi-brand Helpdesk
  • Custom Email
  • Custom Domain
  • Custom Roles and Permissions
  • Custom Ticket Queues
  • 24/5 Email Support
  • Optional EU Data Center
Start with Team
Tier 3
ProPopular
$89/monthCheapest
Includes
  • Everything in Team, and:
  • Proactive Agent Collision
  • Task Management
  • Asset Management
  • Scheduled Tickets
  • IP-Based Restriction
  • Load Balanced Ticket Assignment
  • Password Policy Management
  • 24/7 Email Support
  • Uptime SLA
Start with Pro
Tier 4
Enterprise PRO
Custom pricing
Includes
  • Everything in Pro, and:
  • Agent Scripting
  • 2 TB Attachment Store
  • All-time Reporting History
  • Advanced Audit Logs
  • 24/7 Phone Support
  • Customer Success Manager
Start with Enterprise PRO

Swipe to compare plans →

HappyFox

Help desk and customer support ticketing system

View all HappyFox plans

Kayako

Unified customer service platform with chat and ticketing

View all Kayako plans
Our Pick

HappyFox

HappyFox starts at $58/mo lower ($21/mo vs $79/mo), offers 4 tiers vs 1.

Based on pricing data only. Review the full comparison below for your specific needs.

Best value: HappyFox

Try HappyFox free

Which Should You Choose?

Choose HappyFox if:

  • You want lower per-user costs—HappyFox starts at $21/mo, saving $58/mo compared to Kayako at $79/mo
  • You need 4 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
  • You want more features built-in—HappyFox offers 25 additional features across its plans
  • Your team needs custom enterprise pricing—HappyFox offers negotiated terms for large deployments

Choose Kayako if:

  • You need predictable billing — Kayako's per-seat model avoids surprise overages
  • Kayako keeps its feature set lean, which means faster onboarding and less complexity
  • You need a Customer Support tool that scales with your team — Kayako's tier progression supports that

HappyFox is the more affordable choice [1], starting at $21/mo compared to Kayako's $79/mo. For a 50-person team on paid plans, this translates to HappyFox saving approximately $2900/month. HappyFox offers 4 pricing tiers compared to Kayako's 1, giving you more granular control over scaling costs as your team grows. Across all tiers, HappyFox provides 31 total features versus 6 for Kayako, offering a richer feature set depending on your specific needs. For budget-conscious teams seeking predictable costs, HappyFox delivers superior value. Kayako may justify its premium for specialized needs, but most organizations will find HappyFox the smarter financial choice.

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Frequently Asked Questions: HappyFox vs Kayako

Which is cheaper, HappyFox or Kayako?
As of March 2026, HappyFox starts at a lower price point. HappyFox starts at $21/mo while Kayako starts at $79/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does HappyFox have vs Kayako?
HappyFox offers 4 pricing plans, while Kayako offers 1 plan. More plans typically means more flexibility to match your exact needs and budget.
What is the most popular HappyFox plan?
The Pro plan is HappyFox's most popular tier, priced at $89/mo. Key features include Everything in Team, and:, Proactive Agent Collision, Task Management.
Does HappyFox or Kayako offer custom enterprise pricing?
HappyFox offers a custom-priced enterprise tier for larger teams. Kayako lists all its pricing publicly.
How do HappyFox and Kayako compare for Customer Support?
Both HappyFox and Kayako are Customer Support tools. HappyFox offers 4 plans starting at $21/mo, while Kayako offers 1 plan starting at $79/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.

Sources

  1. HappyFox Official PricingVendor pricing page
  2. Kayako Official PricingVendor pricing page

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