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Customer Support

Crisp vs Kayako: Pricing Comparison 2026

Side-by-side pricing comparison of Crisp and Kayako. See all plans, features, and costs at a glance.

Bottom line: Crisp starts at Custom pricing and Kayako starts at Custom pricing. Compare all 5 pricing tiers side by side.

Last updated: June 4, 2026

Data compiled by Arthur Jacquemin
Updated June 4, 2026
Try Crisp freeTry Kayako freePrice updated todayPrice updated today
Best Value

Crisp - Crisp offers a free plan, offers 4 tiers vs 1.

Crisp vs Kayako: Quick Pricing Facts

FeatureCrispKayako
Starting PriceCustom pricingCustom pricing
Number of Plans41
Free TierYesNo
Pricing Modelfreemiumper-seat
Annual DiscountN/AN/A

Crisp and Kayako are both priced at Custom pricing, making them equally accessible Customer Support tools. Together they offer 5 pricing plans with 8 features compared, so the best choice comes down to which features match your needs.

Crisp stands out with a free plan for getting started. Crisp uses freemium pricing while Kayako uses per-seat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Kayako
Kayako
Try free
Tier 1
Free
$0/monthCheapest
Kayako One
Custom pricing
Includes
  • Unified inbox
  • Ticketing system
  • Knowledge base
  • Live chat widget
  • Automation rules
  • Reporting & analytics
  • Kay AI agent ($1/resolution)
  • White-glove onboarding & setup
Tier 2
Mini
Custom pricing
-
Tier 3
Essentials
Custom pricing
-
Tier 4
PlusPopular
Custom pricing
-

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Kayako

Unified customer service platform with chat and ticketing

View all Kayako plans

Frequently Asked Questions: Crisp vs Kayako

How many pricing plans does Crisp have vs Kayako?
Crisp offers 4 pricing plans, while Kayako offers 1 plan. More plans typically means more flexibility to match your exact needs and budget.
Does Crisp or Kayako offer a free plan?
Crisp offers a free plan, while Kayako does not. If budget is a concern, Crisp lets you get started at no cost.
What is the most popular Crisp plan?
The Plus plan is Crisp's most popular tier, priced at Custom pricing.
Does Crisp or Kayako offer custom enterprise pricing?
Yes, both Crisp and Kayako offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
What pricing models do Crisp and Kayako use?
Crisp uses a freemium pricing model, while Kayako uses per-seat pricing. The right model depends on your team size and usage patterns.
How do Crisp and Kayako compare for Customer Support?
Both Crisp and Kayako are Customer Support tools. Crisp offers 4 plans starting at Custom pricing, while Kayako offers 1 plan starting at Custom pricing. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Crisp Official Pricing- Vendor pricing page
  2. Kayako Official Pricing- Vendor pricing page

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