Gorgias vs Kayako: Pricing Comparison 2026
Side-by-side pricing comparison of Gorgias and Kayako. See all plans, features, and costs at a glance.
Bottom line: Gorgias starts at $10/mo, making it $69/mo cheaper than Kayako ($79/mo). Neither offers a free plan.
Last updated: March 16, 2026
Gorgias vs Kayako: Quick Pricing Facts
| Feature | Gorgias | Kayako |
|---|---|---|
| Starting Price | $10/mo | $79/mo |
| Number of Plans | 5 | 1 |
| Free Tier | No | No |
| Pricing Model | usage-based | per-seat |
| Annual Discount | N/A | N/A |
Gorgias is the more affordable option, starting at $10/mo compared to Kayako's $79/mo. Both are Customer Support tools with 6 combined pricing plans and 6 features compared.
Gorgias uses usage-based pricing while Kayako uses per-seat pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Gorgias Try it free |  Kayako Try it free |
|---|---|---|
| Tier 1 | Starter $10/monthCheapest | Kayako One $79/month Includes
|
| Tier 2 | Basic $50/monthCheapest | — |
| Tier 3 | Pro $300/monthCheapest | — |
| Tier 4 | Advanced $750/monthCheapest | — |
| Tier 5 | Enterprise Custom pricing | — |
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Gorgias
Gorgias starts at $69/mo lower ($10/mo vs $79/mo), offers 5 tiers vs 1.
Based on pricing data only. Review the full comparison below for your specific needs.
Best value: Gorgias
Try Gorgias freeWhich Should You Choose?
Choose Gorgias if:
- •You want lower per-user costs—Gorgias starts at $10/mo, saving $69/mo compared to Kayako at $79/mo
- •You need 5 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
- •Your team needs custom enterprise pricing—Gorgias offers negotiated terms for large deployments
Choose Kayako if:
- •You want more features built-in—Kayako offers 6 additional features across its plans
- •Kayako's per-seat pricing lets you match exact team size without tier gaps
- •You value Kayako's specific feature progression from free to advanced tier levels
Gorgias is the more affordable choice [1], starting at $10/mo compared to Kayako's $79/mo. For a 50-person team on paid plans, this translates to Gorgias saving approximately $3450/month. Gorgias offers 5 pricing tiers compared to Kayako's 1, giving you more granular control over scaling costs as your team grows. Across all tiers, Gorgias provides 0 total features versus 6 for Kayako, offering a more focused toolset depending on your specific needs. For budget-conscious teams seeking predictable costs, Gorgias delivers superior value. Kayako may justify its premium for specialized needs, but most organizations will find Gorgias the smarter financial choice.
Frequently Asked Questions: Gorgias vs Kayako
Which is cheaper, Gorgias or Kayako?
How many pricing plans does Gorgias have vs Kayako?
Does Gorgias or Kayako offer custom enterprise pricing?
What pricing models do Gorgias and Kayako use?
How do Gorgias and Kayako compare for Customer Support?
Sources
- Gorgias Official Pricing— Vendor pricing page
- Kayako Official Pricing— Vendor pricing page
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