Hiver vs Missive: Pricing Comparison 2026
Side-by-side pricing comparison of Hiver and Missive. See all plans, features, and costs at a glance.
Bottom line: Missive starts at $14/mo, making it $11/mo cheaper than Hiver ($25/mo). Hiver offers a free plan.
Last updated: March 16, 2026
Hiver vs Missive: Quick Pricing Facts
| Feature | Hiver | Missive |
|---|---|---|
| Starting Price | $25/mo | $14/mo |
| Number of Plans | 4 | 3 |
| Free Tier | Yes | No |
| Pricing Model | per-seat | per-seat |
| Annual Discount | N/A | N/A |
Missive is the more affordable option, starting at $14/mo compared to Hiver's $25/mo. Both are Customer Support tools with 7 combined pricing plans and 63 features compared.
Hiver stands out with a free plan for getting started.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Hiver Try it free |  Missive Try it free |
|---|---|---|
| Tier 1 | Free $0/monthCheapest Includes
| Starter $14/month Includes
|
| Tier 2 | GrowthPopular $25/month $25 / year Includes
| Productive $24/monthCheapest Includes
|
| Tier 3 | Pro $65/month $65 / year Includes
| Business $36/monthCheapest Includes
|
| Tier 4 | Elite $105/monthCheapest $105 / year Includes
| — |
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Hiver
Hiver offers a free plan, offers 4 tiers vs 3.
Based on pricing data only. Review the full comparison below for your specific needs.
Best value: Hiver
Try Hiver freeWhich Should You Choose?
Choose Hiver if:
- •You need a free plan with Ticketing and support channels, Email, Live Chat & Knowledge Base—Hiver offers no-cost access with no credit card required
- •You need 4 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
- •You want more features built-in—Hiver offers 15 additional features across its plans
Choose Missive if:
- •You want lower per-user costs—Missive starts at $14/mo, saving $11/mo compared to Hiver at $25/mo
- •You need predictable billing — Missive's per-seat model avoids surprise overages
- •Missive's feature bundling aligns with how Customer Support teams actually work day-to-day
Hiver offers a free plan [1], eliminating the cost barrier for evaluation, while Missive requires paid subscription from the start. This gives Hiver a significant advantage for teams with budget constraints or extended trial periods. Once you outgrow Hiver's free tier, upgrading to a paid plan at approximately $25/mo provides substantial additional functionality. Compare this pricing path against Missive's tiering starting at $14/mo to assess total cost of ownership over 12 months. Hiver's 4 tiers provide flexibility at different budgets, while Missive's 3 tiers structure may force you into higher-cost plans than necessary for your use case. If evaluation cost matters to your decision, Hiver is the obvious starting point with zero financial commitment. Use the free tier to validate core functionality before committing to paid plans from either tool.
Frequently Asked Questions: Hiver vs Missive
Which is cheaper, Hiver or Missive?
How many pricing plans does Hiver have vs Missive?
Does Hiver or Missive offer a free plan?
Can I save money by paying annually for Hiver or Missive?
What is the most popular Hiver plan?
How do Hiver and Missive compare for Customer Support?
Sources
- Hiver Official Pricing— Vendor pricing page
- Missive Official Pricing— Vendor pricing page
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