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Customer Support

Hiver vs Missive: Pricing Comparison 2026

Side-by-side pricing comparison of Hiver and Missive. See all plans, features, and costs at a glance.

Bottom line: Missive starts at $14/mo, making it $11/mo cheaper than Hiver ($25/mo). Hiver offers a free plan.

Last updated: July 6, 2026

Data compiled by Arthur Jacquemin
Updated July 6, 2026
Try Hiver freeTry Missive freeUpdated this monthPrice updated 11d ago
Best Value

Hiver - Hiver offers a free plan, offers 4 tiers vs 3.

Hiver vs Missive: Quick Pricing Facts

FeatureHiverMissive
Starting Price$25/mo$14/mo
Number of Plans43
Free TierYesNo
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

Missive is the more affordable option, starting at $14/mo compared to Hiver's $25/mo. Both are Customer Support tools with 7 combined pricing plans and 67 features compared.

Hiver stands out with a free plan for getting started.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Hiver
Missive
Missive
Try free
Tier 1
FREE
$0/monthCheapest
Includes
  • Email & Knowledge Base
  • Shared Inboxes
  • Collaboration
  • Views
  • Out of Office
  • Slack
  • Help center
  • 24*7 email and live chat support
Start with FREE
Starter
$14/month
Includes
  • Billed yearly
  • Billed monthly
  • Email, SMS, social accounts
  • Team spaces and inboxes
  • Conversations and tasks
  • SOC 2 Type II compliance
Start with Starter
Tier 2
GROWTH
$25/month
Includes
  • AI Compose
  • AI Summarizer
  • Internal Knowledge Base
  • Followers & Collision Alerts
  • Custom Fields
  • Linked Conversations
  • Approvals
  • Automatic Assignment
  • Rule-based Automations
  • Analytics for Conversations
  • Basic integrations
Start with GROWTH
Productive
$24/monthCheapest
Includes
  • Billed yearly
  • Billed monthly
  • Everything in
  • plus
  • Up to 50 users
  • Integrations with external tools
  • Rules & automations
  • Basic analytics & reporting
  • API access
Start with Productive
Tier 3
PRO
$55/month
Includes
  • AI Agents
  • AI Copilot
  • Customer Portal
  • SLA & Business hours
  • CSAT Surveys
  • Load-balanced assignment
  • CSAT & SLA-based workflows
  • CSAT & Sentiment Reports
  • Reports on Users, Tags & SLA
  • Custom Reports
  • Premium integrations
  • Onboarding assistance
Start with PRO
Business
$36/monthCheapest
Includes
  • Billed yearly
  • Billed monthly
  • Everything in
  • plus
  • SAML SSO
  • IP restriction
  • Advanced analytics & reporting
  • Personalized team onboarding
  • Personalized team onboarding
Start with Business
Tier 4
ELITE
$85/monthCheapest
Includes
  • AI Agents
  • AI Copilot
  • AI QA
  • AI Insights COMING SOON
  • Skill-based routing
  • Custom Objects
  • Individual to Shared Inbox rules
  • Custom Roles
  • HIPAA compliance
  • OKTA SSO integration
  • Additional success services
  • Custom build hours
Start with ELITE
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Hiver

Gmail-based helpdesk for customer support teams

View all Hiver plans

Missive

Team inbox and chat app for collaborative email

View all Missive plans

Frequently Asked Questions: Hiver vs Missive

Which is cheaper, Hiver or Missive?
As of July 2026, Missive starts at a lower price point. Hiver starts at $25/mo while Missive starts at $14/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Hiver have vs Missive?
Hiver offers 4 pricing plans, while Missive offers 3 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Hiver or Missive offer a free plan?
Hiver offers a free plan, while Missive does not. If budget is a concern, Hiver lets you get started at no cost.
How do Hiver and Missive compare for Customer Support?
Both Hiver and Missive are Customer Support tools. Hiver offers 4 plans starting at $25/mo, while Missive offers 3 plans starting at $14/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Hiver Official Pricing- Vendor pricing page
  2. Missive Official Pricing- Vendor pricing page

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