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Customer Support

Hiver vs Missive: Pricing Comparison 2026

Side-by-side pricing comparison of Hiver and Missive. See all plans, features, and costs at a glance.

Bottom line: Missive starts at $14/mo, making it $11/mo cheaper than Hiver ($25/mo). Neither offers a free plan.

Last updated: August 31, 2026

Data compiled by Arthur Jacquemin
Updated August 31, 2026
Try Hiver freeTry Missive freePrice updated 7d agoPrice updated today

Hiver vs Missive: Quick Pricing Facts

FeatureHiverMissive
Starting Price$25/mo$14/mo
Number of Plans44
Free TierNoNo
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

Missive is the more affordable option, starting at $14/mo compared to Hiver's $25/mo. Both are Customer Support tools with 8 combined pricing plans and 55 features compared.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Hiver
Missive
Missive
Try free
Tier 1
Growth
$25/month
Includes
  • AI Agents
  • AI Copilot
  • Skills
  • AI Knowledge Builder
  • Shared Inbox and ticketing
  • Omnichannel
  • 24*7 support
  • Rule-based Automations
  • Pre-built Analytics
  • Basic integrations
  • Voice
Start with Growth
Starter
$14/monthCheapest
Includes
  • Billed yearly
  • Billed monthly
  • Email, SMS, social accounts
  • Team spaces and inboxes
  • Conversations and tasks
  • SOC 2 Type II compliance
Start with Starter
Tier 2
ProPopular
$55/month
Includes
  • Customer Portal
  • Slack channel
  • SLAs
  • CSAT surveys
  • Advanced Analytics
  • Premium integrations
  • API access
  • Voice
Start with Pro
Productive
$24/monthCheapest
Includes
  • Billed yearly
  • Billed monthly
  • Everything in
  • plus
  • Up to 50 users
  • Integrations with external tools
  • Rules & automations
  • Basic analytics & reporting
  • API access
Start with Productive
Tier 3
Elite
$85/month
Includes
  • AI QA
  • AI Insights
  • Customer Intelligence
  • Skill-based routing
  • Custom Objects
  • Personal to Shared Inbox rules
  • SSO, HIPPAA, and custom roles
  • Voice
Start with Elite
Business
$36/monthCheapest
Includes
  • Billed yearly
  • Billed monthly
  • Everything in
  • plus
  • SAML SSO
  • IP restriction
  • Advanced analytics & reporting
  • Personalized team onboarding
  • Personalized team onboarding
Start with Business
Tier 4
ALL PLANS
Custom pricing
Includes
  • Setup in minutes Add help articles, connect tools, and import past conversations.
  • Cross-tool actions Looks up orders, issues refunds, and updates records across your systems.
  • Self-improving Learns from every resolution, so the fiftieth reply beats the fifth.
  • Human in the loop Pauses for approval on actions you mark sensitive.
Start with ALL PLANS
Still have more questions?
Custom pricing
Start with Still have more questions?

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Hiver

Gmail-based helpdesk for customer support teams

View all Hiver plans

Missive

Team inbox and chat app for collaborative email

View all Missive plans

Frequently Asked Questions: Hiver vs Missive

Which is cheaper, Hiver or Missive?
As of August 2026, Missive starts at a lower price point. Hiver starts at $25/mo while Missive starts at $14/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Hiver have vs Missive?
Hiver offers 4 pricing plans, while Missive offers 4 plans. More plans typically means more flexibility to match your exact needs and budget.
What is the most popular Hiver plan?
The Pro plan is Hiver's most popular tier, priced at $55/mo. Key features include Customer Portal, Slack channel, SLAs.
Does Hiver or Missive offer custom enterprise pricing?
Yes, both Hiver and Missive offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
How do Hiver and Missive compare for Customer Support?
Both Hiver and Missive are Customer Support tools. Hiver offers 4 plans starting at $25/mo, while Missive offers 4 plans starting at $14/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Hiver Official Pricing- Vendor pricing page
  2. Missive Official Pricing- Vendor pricing page

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