Intercom vs Pylon: Pricing Comparison 2026
Side-by-side pricing comparison of Intercom and Pylon. See all plans, features, and costs at a glance.
Bottom line: Intercom starts at $29/mo, making it $21/mo cheaper than Pylon ($50/mo). Neither offers a free plan.
Last updated: July 6, 2026
Intercom - Intercom starts at $21/mo lower ($29/mo vs $50/mo).
Intercom vs Pylon: Quick Pricing Facts
| Feature | Intercom | Pylon |
|---|---|---|
| Starting Price | $29/mo | $50/mo |
| Number of Plans | 3 | 6 |
| Free Tier | No | No |
| Pricing Model | per-seat | per-seat |
| Annual Discount | N/A | N/A |
Intercom is the more affordable option, starting at $29/mo compared to Pylon's $50/mo. Both are Customer Support tools with 9 combined pricing plans and 18 features compared.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Intercom Try free |  Pylon Try free |
|---|---|---|
| Tier 1 | Essential $29/monthCheapest $2 / year Includes
| Starter $59/month |
| Tier 2 | Advanced $85/monthCheapest $7 / year Includes
| ProfessionalPopular $89/month |
| Tier 3 | Expert $132/monthCheapest $11 / year Includes
| Enterprise $139/month |
| Tier 4 | - | AI Assistants $50/monthCheapest |
| Tier 5 | - | AI Agents $100/monthCheapest |
| Tier 6 | - | Account Intelligence Custom pricing |
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Frequently Asked Questions: Intercom vs Pylon
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Sources
- Intercom Official Pricing- Vendor pricing page
- Pylon Official Pricing- Vendor pricing page
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