Intercom vs UserVoice: Pricing Comparison 2026
Side-by-side pricing comparison of Intercom and UserVoice. See all plans, features, and costs at a glance.
Bottom line: Intercom starts at $29/mo, making it $1304/mo cheaper than UserVoice ($1333.33/mo). Neither offers a free plan.
Last updated: March 16, 2026
Intercom vs UserVoice: Quick Pricing Facts
| Feature | Intercom | UserVoice |
|---|---|---|
| Starting Price | $29/mo | $1333.33/mo |
| Number of Plans | 3 | 1 |
| Free Tier | No | No |
| Pricing Model | per-seat | flat |
| Annual Discount | N/A | N/A |
Intercom is the more affordable option, starting at $29/mo compared to UserVoice's $1333.33/mo. Both are Customer Support tools with 4 combined pricing plans and 27 features compared.
Intercom uses per-seat pricing while UserVoice uses flat pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Intercom Try it free |  UserVoice Try it free |
|---|---|---|
| Tier 1 | Essential $29/monthCheapest $2 / year Includes
| Enterprise $1333/month $1333 / year Includes
|
| Tier 2 | Advanced $85/monthCheapest $7 / year Includes
| — |
| Tier 3 | Expert $132/monthCheapest $11 / year Includes
| — |
Swipe to compare plans →
What Reviewers Say
Intercom
Intercom starts at $1304.33/mo lower ($29/mo vs $1333.33/mo), offers 3 tiers vs 1.
Based on pricing data only. Review the full comparison below for your specific needs.
Best value: Intercom
Try Intercom freeWhich Should You Choose?
Choose Intercom if:
- •You want lower per-user costs—Intercom starts at $29/mo, saving $1304.33/mo compared to UserVoice at $1333.33/mo
- •You need 3 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
- •You want more features built-in—Intercom offers 9 additional features across its plans
Choose UserVoice if:
- •UserVoice's single-tier flat structure gives clearer cost visibility for budget planning
- •You value UserVoice's specific feature progression from free to advanced tier levels
- •UserVoice's approach to Customer Support reflects how modern teams actually use these tools
Intercom is the more affordable choice [1], starting at $29/mo compared to UserVoice's $1333.33/mo. For a 50-person team on paid plans, this translates to Intercom saving approximately $65217/month. Intercom offers 3 pricing tiers compared to UserVoice's 1, giving you more granular control over scaling costs as your team grows. Across all tiers, Intercom provides 18 total features versus 9 for UserVoice, offering a richer feature set depending on your specific needs. The pricing math favors Intercom for most team sizes. UserVoice becomes worth the premium only when its differentiating features are central to your workflow.
Frequently Asked Questions: Intercom vs UserVoice
Which is cheaper, Intercom or UserVoice?
How many pricing plans does Intercom have vs UserVoice?
Can I save money by paying annually for Intercom or UserVoice?
What pricing models do Intercom and UserVoice use?
How do Intercom and UserVoice compare for Customer Support?
Sources
- Intercom Official Pricing— Vendor pricing page
- UserVoice Official Pricing— Vendor pricing page
Related Articles
Track Price Changes
Get notified when pricing changes for these tools.