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Customer Support

Intercom vs UserVoice: Pricing Comparison 2026

Side-by-side pricing comparison of Intercom and UserVoice. See all plans, features, and costs at a glance.

Bottom line: Intercom starts at $29/mo, making it $1304/mo cheaper than UserVoice ($1333.33/mo). Neither offers a free plan.

Last updated: July 2, 2026

Data compiled by Arthur Jacquemin
Updated July 2, 2026
Best Value

Intercom - Intercom starts at $1304.33/mo lower ($29/mo vs $1333.33/mo), offers 3 tiers vs 1.

Intercom vs UserVoice: Quick Pricing Facts

FeatureIntercomUserVoice
Starting Price$29/mo$1333.33/mo
Number of Plans31
Free TierNoNo
Pricing Modelper-seatflat
Annual DiscountN/AN/A

Intercom is the more affordable option, starting at $29/mo compared to UserVoice's $1333.33/mo. Both are Customer Support tools with 4 combined pricing plans and 27 features compared.

Intercom uses per-seat pricing while UserVoice uses flat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Intercom
Intercom
Try free
UserVoice
UserVoice
Try free
Tier 1
Essential
$29/monthCheapest
$2 / year
Includes
  • Fin AI Agent
  • Messenger
  • Shared Inbox and Ticketing system
  • Pre-built reports
  • Public Help Center
Enterprise
$1333/month
$1333 / year
Includes
  • Centralized customer feedback portal
  • Easy feedback capture tools
  • Internal and external communications suite
  • Quantitative enhancement of feedback data
  • Rich taxonomy options
  • Advanced filtering and sorting
  • Customer segmentation
  • Top tier security and compliance
  • Expert onboarding assistance
Tier 2
Advanced
$85/monthCheapest
$7 / year
Includes
  • Fin AI Agent
  • Multiple team Inboxes
  • Workflows automation builder
  • Round robin assignment
  • Private and multilingual Help Center
  • Includes 20 free Lite seats
-
Tier 3
Expert
$132/monthCheapest
$11 / year
Includes
  • Fin AI Agent
  • Collaboration, security, and multibrand features
  • SSO & identity management
  • HIPAA support
  • Service level agreements (SLAs)
  • Multibrand Messenger / Help Center
  • Includes 50 free Lite seats
-

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Intercom

AI-powered customer messaging and support platform

View all Intercom plans

UserVoice

Product feedback management and feature request tracking

View all UserVoice plans

What Reviewers Say

Frequently Asked Questions: Intercom vs UserVoice

Which is cheaper, Intercom or UserVoice?
As of August 2026, Intercom starts at a lower price point. Intercom starts at $29/mo while UserVoice starts at $1333.33/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Intercom have vs UserVoice?
Intercom offers 3 pricing plans, while UserVoice offers 1 plan. More plans typically means more flexibility to match your exact needs and budget.
Can I save money by paying annually for Intercom or UserVoice?
Both Intercom and UserVoice offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
What pricing models do Intercom and UserVoice use?
Intercom uses a per-seat pricing model, while UserVoice uses flat pricing. The right model depends on your team size and usage patterns.
How do Intercom and UserVoice compare for Customer Support?
Both Intercom and UserVoice are Customer Support tools. Intercom offers 3 plans starting at $29/mo, while UserVoice offers 1 plan starting at $1333.33/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Intercom Official Pricing- Vendor pricing page
  2. UserVoice Official Pricing- Vendor pricing page

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