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Customer Support

LiveChat vs Missive: Pricing Comparison 2026

Side-by-side pricing comparison of LiveChat and Missive. See all plans, features, and costs at a glance.

Bottom line: Missive starts at $14/mo, making it $5/mo cheaper than LiveChat ($19/mo). Neither offers a free plan.

Last updated: March 16, 2026

Data compiled by Arthur Jacquemin
Updated March 16, 2026

LiveChat vs Missive: Quick Pricing Facts

FeatureLiveChatMissive
Starting Price$19/mo$14/mo
Number of Plans43
Free TierNoNo
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

Missive is the more affordable option, starting at $14/mo compared to LiveChat's $19/mo. Both are Customer Support tools with 7 combined pricing plans and 57 features compared.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
LiveChat
LiveChat
Try it free
Tier 1
Starter
$19/month
Includes
  • Text Intelligence
  • Track up to 100 visitors
  • 1 recurring campaign
  • 60-day chat history
  • Basic widget customization
  • 24/7/365 Support
  • 1 user
Start with Starter
Starter
$14/monthCheapest
Includes
  • Billed yearly
  • Billed monthly
  • Email, SMS, social accounts
  • Team spaces and inboxes
  • Conversations and tasks
  • SOC 2 Type II compliance
Start with Starter
Tier 2
Team
$49/month
Includes
  • Text Intelligence
  • Track up to 400 visitors
  • Unlimited campaigns
  • Unlimited chat history
  • Full widget customization
  • Basic reporting
  • Unlimited users
Start with Team
Productive
$24/monthCheapest
Includes
  • Billed yearly
  • Billed monthly
  • Everything in
  • plus
  • Up to 50 users
  • Integrations with external tools
  • Rules & automations
  • Basic analytics & reporting
  • API access
Start with Productive
Tier 3
Business
$79/month
Includes
  • Text Intelligence
  • Track up to 1000 visitors
  • Work scheduler
  • Staffing prediction
  • On-demand reporting
  • Advanced reporting
  • Agent performance
  • SMS and Apple Messages for Business
Start with Business
Business
$36/monthCheapest
Includes
  • Billed yearly
  • Billed monthly
  • Everything in
  • plus
  • SAML and SSO
  • IP restriction
  • Advanced analytics & reporting
  • Personalized team onboarding
  • Personalized team onboarding
Start with Business
Tier 4
Enterprise
Custom pricing
Includes
  • Text Intelligence
  • Customize tracking limit
  • Dedicated account manager
  • Dedicated onboarding
  • White label chat widget
  • Software engineer support
  • Single Sign-on (SSO)
  • HIPAA Compliance
  • Alternative payment terms
  • Professional services
  • Service level agreements (SLAs)
Start with Enterprise

Swipe to compare plans →

LiveChat

Live chat and help desk software for customer service

View all LiveChat plans

Missive

Team inbox and chat app for collaborative email

View all Missive plans
Our Pick

LiveChat

LiveChat offers 4 tiers vs 3.

Based on pricing data only. Review the full comparison below for your specific needs.

Best value: LiveChat

Try LiveChat free

Which Should You Choose?

Choose LiveChat if:

  • You need 4 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
  • You want more features built-in—LiveChat offers 9 additional features across its plans
  • Your team needs custom enterprise pricing—LiveChat offers negotiated terms for large deployments

Choose Missive if:

  • You want lower per-user costs—Missive starts at $14/mo, saving $5/mo compared to LiveChat at $19/mo
  • You prioritize Missive's user experience and interface over price (both tools are similarly priced)
  • Missive's 3-tier per-seat structure gives clearer cost visibility for budget planning

Missive is the more affordable choice [1], starting at $14/mo compared to LiveChat's $19/mo. For a 50-person team on paid plans, this translates to Missive saving approximately $250/month. Missive offers 3 pricing tiers compared to LiveChat's 4, giving you more granular control over scaling costs as your team grows. Across all tiers, Missive provides 24 total features versus 33 for LiveChat, offering a more focused toolset depending on your specific needs. If controlling SaaS spend is a priority, Missive offers the better cost-to-value ratio. Consider LiveChat only if its unique capabilities directly address a gap Missive cannot fill.

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Frequently Asked Questions: LiveChat vs Missive

Which is cheaper, LiveChat or Missive?
As of March 2026, Missive starts at a lower price point. LiveChat starts at $19/mo while Missive starts at $14/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does LiveChat have vs Missive?
LiveChat offers 4 pricing plans, while Missive offers 3 plans. More plans typically means more flexibility to match your exact needs and budget.
Does LiveChat or Missive offer custom enterprise pricing?
LiveChat offers a custom-priced enterprise tier for larger teams. Missive lists all its pricing publicly.
How do LiveChat and Missive compare for Customer Support?
Both LiveChat and Missive are Customer Support tools. LiveChat offers 4 plans starting at $19/mo, while Missive offers 3 plans starting at $14/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.

Sources

  1. LiveChat Official PricingVendor pricing page
  2. Missive Official PricingVendor pricing page

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