LiveChat vs Plain: Pricing Comparison 2026
Side-by-side pricing comparison of LiveChat and Plain. See all plans, features, and costs at a glance.
Bottom line: LiveChat starts at $19/mo, making it $16/mo cheaper than Plain ($35/mo). Neither offers a free plan.
Last updated: March 16, 2026
LiveChat vs Plain: Quick Pricing Facts
| Feature | LiveChat | Plain |
|---|---|---|
| Starting Price | $19/mo | $35/mo |
| Number of Plans | 4 | 3 |
| Free Tier | No | No |
| Pricing Model | per-seat | usage-based |
| Annual Discount | N/A | N/A |
LiveChat is the more affordable option, starting at $19/mo compared to Plain's $35/mo. Both are Customer Support tools with 7 combined pricing plans and 33 features compared.
LiveChat uses per-seat pricing while Plain uses usage-based pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  LiveChat Try it free |  Plain Try it free |
|---|---|---|
| Tier 1 | Starter $19/monthCheapest Includes
| Foundation $35/month |
| Tier 2 | Team $49/monthCheapest Includes
| Horizon $269/month |
| Tier 3 | Business $79/monthCheapest Includes
| Frontier Custom pricing |
| Tier 4 | Enterprise Custom pricing Includes
| — |
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LiveChat
LiveChat starts at $16/mo lower ($19/mo vs $35/mo), offers 4 tiers vs 3.
Based on pricing data only. Review the full comparison below for your specific needs.
Best value: LiveChat
Try LiveChat freeWhich Should You Choose?
Choose LiveChat if:
- •You want lower per-user costs—LiveChat starts at $19/mo, saving $16/mo compared to Plain at $35/mo
- •You need 4 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
- •You want more features built-in—LiveChat offers 33 additional features across its plans
Choose Plain if:
- •You prefer Plain's usage-based model with its 3-tier structure
- •Plain's feature bundling aligns with how Customer Support teams actually work day-to-day
- •Plain better aligns with Customer Support-specific workflows and team collaboration patterns
LiveChat is the more affordable choice [1], starting at $19/mo compared to Plain's $35/mo. For a 50-person team on paid plans, this translates to LiveChat saving approximately $800/month. LiveChat offers 4 pricing tiers compared to Plain's 3, giving you more granular control over scaling costs as your team grows. Across all tiers, LiveChat provides 33 total features versus 0 for Plain, offering a richer feature set depending on your specific needs. The pricing math favors LiveChat for most team sizes. Plain becomes worth the premium only when its differentiating features are central to your workflow.
Frequently Asked Questions: LiveChat vs Plain
Which is cheaper, LiveChat or Plain?
How many pricing plans does LiveChat have vs Plain?
Does LiveChat or Plain offer custom enterprise pricing?
What pricing models do LiveChat and Plain use?
How do LiveChat and Plain compare for Customer Support?
Sources
- LiveChat Official Pricing— Vendor pricing page
- Plain Official Pricing— Vendor pricing page
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