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Communication

Loom vs Mattermost: Pricing Comparison 2026

Side-by-side pricing comparison of Loom and Mattermost. See all plans, features, and costs at a glance.

Bottom line: Both Loom and Mattermost offer free plans. Loom has 4 pricing tiers while Mattermost has 4.

Last updated: July 6, 2026

Data compiled by Arthur Jacquemin
Updated July 6, 2026
Try Loom freeTry Mattermost freePrice updated 12d agoUpdated this month
Best Value

Mattermost - Mattermost offers a free plan.

Loom vs Mattermost: Quick Pricing Facts

FeatureLoomMattermost
Starting Price$18/moCustom pricing
Number of Plans44
Free TierYesYes
Pricing Modelfreemiumopen-source
Annual DiscountN/AN/A

Loom and Mattermost are both priced at $18/mo, making them equally accessible Communication tools. Together they offer 8 pricing plans with 54 features compared, so the best choice comes down to which features match your needs.

Both tools offer free plans, making them accessible for teams on a budget. Loom uses freemium pricing while Mattermost uses open-source pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Communication needs.

Pricing Plans
Loom
Mattermost
Mattermost
Try free
Tier 1
Starter
$0/monthCheapest
Includes
  • 25 videos
  • 5 minute screen recordings
  • Unlimited meeting length NEW
  • Transcriptions in 50+ languages
  • Comments and emoji reactions
Start with Starter
Free
$0/monthCheapest
Includes
  • Limited-use edition of Enterprise Advanced for technical evaluation
Start with Free
Tier 2
Business
$18/monthCheapest
Includes
  • Unlimited videos
  • Unlimited recording time
  • Basic waveform editing
  • Remove Loom branding
  • Upload and download videos
Start with Business
Professional
Custom pricing
Includes
  • Channel-based collaboration
  • Messaging, file sharing, and link and file previews across device platforms
  • 1:1 audio calls and screen sharing
  • Threaded discussions
  • Core search up to 3 million posts
  • Custom branding, themes, and emojis
  • Multi-team collaboration
  • Guest accounts
  • Single sign-on
  • Professional Support
Start with Professional
Tier 3
Business + AIPopular
$24/monthCheapest
Includes
  • Auto-video enhancement
  • Advanced editing
  • Video-to-text automation
  • Auto-meeting recap emails NEW
  • Auto-meeting notes NEW
  • Admin insights
Start with Business + AI
Enterprise
Custom pricing
Includes
  • Everything in Professional, Plus:
  • Agentic Platform
  • Real-time channel briefing
  • AI-enhanced Search and RAG
  • Video Integrations
  • Federated Communications
  • Workflow automation
  • Compliance export and eDiscovery automation
  • Scale to 50,000 concurrent users
  • Enterprise Support
  • U.S. Based Premier Support
Start with Enterprise
Tier 4
Enterprise
Custom pricing
Includes
  • Advanced security (SSO, SCIM)
  • Salesforce integration
  • 99.95% uptime SLA
  • EBA Compliance
  • Downloadable user insights
Start with Enterprise
Enterprise Advanced
Custom pricing
Includes
  • Everything in Enterprise, Plus:
  • Security-Optimized Mobility
  • Mobile Data-at-Rest Encryption
  • Zero Trust Security
  • Dynamic Attribute Based Access Controls
  • Automatic channel translations
  • Scale to 200,000 concurrent users
  • Dedicated write-through caching
  • Air-gapped Deployment
  • Mobile Screenshot Prevention
  • Mission Partner Environments
Start with Enterprise Advanced

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Loom

Async video messaging tool for screen recording

View all Loom plans

Mattermost

Open-source self-hosted team messaging platform

View all Mattermost plans

What Reviewers Say

Frequently Asked Questions: Loom vs Mattermost

How many pricing plans does Loom have vs Mattermost?
Loom offers 4 pricing plans, while Mattermost offers 4 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Loom or Mattermost offer a free plan?
Yes, both Loom and Mattermost offer free plans. Compare the feature limits of each free tier to see which better fits your use case before upgrading.
What is the most popular Loom plan?
The Business + AI plan is Loom's most popular tier, priced at $24/mo. Key features include Auto-video enhancement, Advanced editing, Video-to-text automation.
Does Loom or Mattermost offer custom enterprise pricing?
Yes, both Loom and Mattermost offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
What pricing models do Loom and Mattermost use?
Loom uses a freemium pricing model, while Mattermost uses open-source pricing. The right model depends on your team size and usage patterns.
How do Loom and Mattermost compare for Communication?
Both Loom and Mattermost are Communication tools. Loom offers 4 plans starting at $18/mo, while Mattermost offers 4 plans starting at Custom pricing. Review the feature breakdowns above to see which better fits your Communication needs.
AI Recommendations

Sources

  1. Loom Official Pricing- Vendor pricing page
  2. Mattermost Official Pricing- Vendor pricing page

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