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Customer Support

Missive vs Papercups: Pricing Comparison 2026

Side-by-side pricing comparison of Missive and Papercups. See all plans, features, and costs at a glance.

Bottom line: Missive starts at $14/mo and Papercups starts at Custom pricing. Compare all 5 pricing tiers side by side.

Last updated: August 24, 2026

Data compiled by Arthur Jacquemin
Updated August 24, 2026
Try Missive freeTry Papercups freePrice updated 6d ago

Missive vs Papercups: Quick Pricing Facts

FeatureMissivePapercups
Starting Price$14/moCustom pricing
Number of Plans41
Free TierNoYes
Pricing Modelper-seatopen-source
Annual DiscountN/AN/A

Missive and Papercups are both priced at $14/mo, making them equally accessible Customer Support tools. Together they offer 5 pricing plans with 26 features compared, so the best choice comes down to which features match your needs.

Papercups stands out with a free plan for getting started. Missive uses per-seat pricing while Papercups uses open-source pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Missive
Missive
Try free
Papercups
Papercups
Try free
Tier 1
Starter
$14/month
Includes
  • Billed yearly
  • Billed monthly
  • Email, SMS, social accounts
  • Team spaces and inboxes
  • Conversations and tasks
  • SOC 2 Type II compliance
Start with Starter
Free
$0/monthCheapest
Includes
  • Open-source live chat
  • Self-hosted
Start with Free
Tier 2
Productive
$24/monthCheapest
Includes
  • Billed yearly
  • Billed monthly
  • Everything in
  • plus
  • Up to 50 users
  • Integrations with external tools
  • Rules & automations
  • Basic analytics & reporting
  • API access
Start with Productive
-
Tier 3
Business
$36/monthCheapest
Includes
  • Billed yearly
  • Billed monthly
  • Everything in
  • plus
  • SAML SSO
  • IP restriction
  • Advanced analytics & reporting
  • Personalized team onboarding
  • Personalized team onboarding
Start with Business
-
Tier 4
Still have more questions?
Custom pricing
Start with Still have more questions?
-

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Missive

Team inbox and chat app for collaborative email

View all Missive plans

Papercups

Open-source live chat widget for websites

View all Papercups plans

Frequently Asked Questions: Missive vs Papercups

How many pricing plans does Missive have vs Papercups?
Missive offers 4 pricing plans, while Papercups offers 1 plan. More plans typically means more flexibility to match your exact needs and budget.
Does Missive or Papercups offer a free plan?
Papercups offers a free plan, while Missive does not. If budget is a concern, Papercups lets you get started at no cost.
Does Missive or Papercups offer custom enterprise pricing?
Missive offers a custom-priced enterprise tier for larger teams. Papercups lists all its pricing publicly.
What pricing models do Missive and Papercups use?
Missive uses a per-seat pricing model, while Papercups uses open-source pricing. The right model depends on your team size and usage patterns.
How do Missive and Papercups compare for Customer Support?
Both Missive and Papercups are Customer Support tools. Missive offers 4 plans starting at $14/mo, while Papercups offers 1 plan starting at Custom pricing. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Missive Official Pricing- Vendor pricing page
  2. Papercups Official Pricing- Vendor pricing page

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