Skip to main content
CompareTiers
Auto-generated comparison. Editorial verdict in progress.
Customer Support

Missive vs Zoho Desk: Pricing Comparison 2026

Side-by-side pricing comparison of Missive and Zoho Desk. See all plans, features, and costs at a glance.

Bottom line: Zoho Desk starts at $7/mo, making it $7/mo cheaper than Missive ($14/mo). Zoho Desk offers a free plan.

Last updated: July 6, 2026

Data compiled by Arthur Jacquemin
Updated July 6, 2026
Try Missive freeTry Zoho Desk freeAffiliatePrice updated 10d agoPrice updated 13d ago
Best Value

Zoho Desk - Zoho Desk offers a free plan, starts at $7/mo lower ($7/mo vs $14/mo), offers 5 tiers vs 3.

Missive vs Zoho Desk: Quick Pricing Facts

FeatureMissiveZoho Desk
Starting Price$14/mo$7/mo
Number of Plans35
Free TierNoYes
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

Zoho Desk is the more affordable option, starting at $7/mo compared to Missive's $14/mo. Both are Customer Support tools with 8 combined pricing plans and 63 features compared.

Zoho Desk stands out with a free plan for getting started.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Missive
Missive
Try free
Zoho Desk
Zoho Desk
Try freeAffiliate
Tier 1
Starter
$14/month
Includes
  • Billed yearly
  • Billed monthly
  • Email, SMS, social accounts
  • Team spaces and inboxes
  • Conversations and tasks
  • SOC 2 Type II compliance
Start with Starter
Free
$0/monthCheapest
Includes
  • Gestion des tickets facilitée par e-mail
  • 3 licences utilisateur
Start with Free
Tier 2
Productive
$24/month
Includes
  • Billed yearly
  • Billed monthly
  • Everything in
  • plus
  • Up to 50 users
  • Integrations with external tools
  • Rules & automations
  • Basic analytics & reporting
  • API access
Start with Productive
Express
$7/monthCheapest
$7 / year
Includes
  • Messagerie électronique
  • Réseaux sociaux
  • Formulaires Web
  • Attribution directe
  • Workflows
  • Domaine personnalisé
  • Remontées multi-niveaux
  • Calendrier et historique des tickets
  • Gestion des contacts
Start with Express
Tier 3
Business
$36/month
Includes
  • Billed yearly
  • Billed monthly
  • Everything in
  • plus
  • SAML SSO
  • IP restriction
  • Advanced analytics & reporting
  • Personalized team onboarding
  • Personalized team onboarding
Start with Business
Standard
$14/monthCheapest
$14 / year
Includes
  • Messagerie professionnelle
  • Messagerie instantanée
  • Forum communautaire
  • IA générative
  • Modes de travail
  • Base de connaissances
  • Widget de libre-service ASAP
  • Niveaux de satisfaction client
  • Rapports et tableaux de bord personnalisés
Start with Standard
Tier 4
-
ProfessionalPopular
$23/monthCheapest
$23 / year
Includes
  • Téléphonie
  • Blueprints
  • Multiservice
  • Attribution de tickets circulaire
  • Champs de recherche personnalisés
  • Centre d'assistance multilingue
  • Génération de tickets parent-enfant
  • Actions personnalisées
  • Webhooks
Start with Professional
Tier 5
-
Enterprise
$40/monthCheapest
$40 / year
Includes
  • Agents IA
  • Robot de réponse
  • Zia, assistante IA
  • Tchat en direct (Zoho SalesIQ)
  • Conversations guidées
  • Attribution basée sur les compétences
  • IVR multiniveau
  • Centre d'assistance multimarque
  • Modules personnalisés
  • Sandbox
Start with Enterprise

← Swipe to compare plans →

Ready to get started? Try either tool free — no credit card required.

Try Missive freeFrom $14/moTry Zoho Desk freeFree plan available
Find the best deal for your team
Answer 2 quick questions and we'll help you choose the right plan

Missive

Team inbox and chat app for collaborative email

View all Missive plans

Zoho Desk

Context-aware helpdesk software from Zoho

View all Zoho Desk plans

Frequently Asked Questions: Missive vs Zoho Desk

Which is cheaper, Missive or Zoho Desk?
As of July 2026, Zoho Desk starts at a lower price point. Missive starts at $14/mo while Zoho Desk starts at $7/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Missive have vs Zoho Desk?
Missive offers 3 pricing plans, while Zoho Desk offers 5 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Missive or Zoho Desk offer a free plan?
Zoho Desk offers a free plan, while Missive does not. If budget is a concern, Zoho Desk lets you get started at no cost.
Can I save money by paying annually for Missive or Zoho Desk?
Both Missive and Zoho Desk offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
What is the most popular Zoho Desk plan?
The Professional plan is Zoho Desk's most popular tier, priced at $23/mo. Key features include Téléphonie, Blueprints, Multiservice.
How do Missive and Zoho Desk compare for Customer Support?
Both Missive and Zoho Desk are Customer Support tools. Missive offers 3 plans starting at $14/mo, while Zoho Desk offers 5 plans starting at $7/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Missive Official Pricing- Vendor pricing page
  2. Zoho Desk Official Pricing- Vendor pricing page

Related Articles

Best Customer Support for Agencies (2026)

Compare customer support pricing for agencies: Canny ($19/mo), Chatwoot ($19/mo), Crisp (Free). Hand-picked tools that fit teams of 10-50 people.

Best Customer Support for Enterprise (2026)

Compare customer support pricing for enterprise: Canny ($19/mo), Chatwoot ($19/mo), Crisp (Free). Hand-picked tools that fit teams of 100+ people.

Best Customer Support for Small Teams (2026)

Compare customer support pricing for small teams: Canny ($19/mo), Chatwoot ($19/mo), Crisp (Free). Hand-picked tools that fit teams of 2-10 people.

Track Price Changes

Get notified when pricing changes for these tools.

See all Missive alternativesSee all Zoho Desk alternativesCustomer SupportCompare more tools