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Customer Support

Freshdesk vs Missive: Pricing Comparison 2026

Side-by-side pricing comparison of Freshdesk and Missive. See all plans, features, and costs at a glance.

Bottom line: Missive starts at $14/mo, making it $5/mo cheaper than Freshdesk ($19/mo). Neither offers a free plan.

Last updated: July 6, 2026

Data compiled by Arthur Jacquemin
Updated July 6, 2026
Try Freshdesk freeAffiliateTry Missive freePrice updated 11d agoPrice updated 11d ago
Best Value

Missive - Missive starts at $5/mo lower ($14/mo vs $19/mo).

Freshdesk vs Missive: Quick Pricing Facts

FeatureFreshdeskMissive
Starting Price$19/mo$14/mo
Number of Plans33
Free TierNoNo
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

Missive is the more affordable option, starting at $14/mo compared to Freshdesk's $19/mo. Both are Customer Support tools with 6 combined pricing plans and 24 features compared.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Freshdesk
Freshdesk
Try freeAffiliate
Missive
Missive
Try free
Tier 1
Growth
$19/month
Starter
$14/monthCheapest
Includes
  • Billed yearly
  • Billed monthly
  • Email, SMS, social accounts
  • Team spaces and inboxes
  • Conversations and tasks
  • SOC 2 Type II compliance
Tier 2
ProPopular
$55/month
Productive
$24/monthCheapest
Includes
  • Billed yearly
  • Billed monthly
  • Everything in
  • plus
  • Up to 50 users
  • Integrations with external tools
  • Rules & automations
  • Basic analytics & reporting
  • API access
Tier 3
Enterprise
$89/month
Business
$36/monthCheapest
Includes
  • Billed yearly
  • Billed monthly
  • Everything in
  • plus
  • SAML SSO
  • IP restriction
  • Advanced analytics & reporting
  • Personalized team onboarding
  • Personalized team onboarding

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Freshdesk

Cloud-based helpdesk software with omnichannel support

View all Freshdesk plans

Missive

Team inbox and chat app for collaborative email

View all Missive plans

What Reviewers Say

Frequently Asked Questions: Freshdesk vs Missive

Which is cheaper, Freshdesk or Missive?
As of July 2026, Missive starts at a lower price point. Freshdesk starts at $19/mo while Missive starts at $14/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Freshdesk have vs Missive?
Freshdesk offers 3 pricing plans, while Missive offers 3 plans. More plans typically means more flexibility to match your exact needs and budget.
What is the most popular Freshdesk plan?
The Pro plan is Freshdesk's most popular tier, priced at $55/mo.
How do Freshdesk and Missive compare for Customer Support?
Both Freshdesk and Missive are Customer Support tools. Freshdesk offers 3 plans starting at $19/mo, while Missive offers 3 plans starting at $14/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Freshdesk Official Pricing- Vendor pricing page
  2. Missive Official Pricing- Vendor pricing page

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