Chatwoot vs Missive: Pricing Comparison 2026
Side-by-side pricing comparison of Chatwoot and Missive. See all plans, features, and costs at a glance.
Bottom line: Missive starts at $14/mo, making it $5/mo cheaper than Chatwoot ($19/mo). Chatwoot offers a free plan.
Last updated: March 16, 2026
Chatwoot vs Missive: Quick Pricing Facts
| Feature | Chatwoot | Missive |
|---|---|---|
| Starting Price | $19/mo | $14/mo |
| Number of Plans | 4 | 3 |
| Free Tier | Yes | No |
| Pricing Model | open-source | per-seat |
| Annual Discount | N/A | N/A |
Missive is the more affordable option, starting at $14/mo compared to Chatwoot's $19/mo. Both are Customer Support tools with 7 combined pricing plans and 47 features compared.
Chatwoot stands out with a free plan for getting started. Chatwoot uses open-source pricing while Missive uses per-seat pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Chatwoot Try it free |  Missive Try it free |
|---|---|---|
| Tier 1 | Starter $14/month Includes
| |
| Tier 2 | Startups $19/monthCheapest Includes
| Productive $24/month Includes
|
| Tier 3 | Business $39/month Includes
| Business $36/monthCheapest Includes
|
| Tier 4 | Enterprise $99/monthCheapest Includes
| — |
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Chatwoot
Chatwoot offers a free plan, offers 4 tiers vs 3.
Based on pricing data only. Review the full comparison below for your specific needs.
Best value: Chatwoot
Try Chatwoot freeWhich Should You Choose?
Choose Chatwoot if:
- •You need a free plan with Conversations, 500/month—Chatwoot offers no-cost access with no credit card required
- •You need 4 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
- •You prioritize Chatwoot's user experience and interface over price (both tools are similarly priced)
Choose Missive if:
- •You want lower per-user costs—Missive starts at $14/mo, saving $5/mo compared to Chatwoot at $19/mo
- •You want more features built-in—Missive offers 1 additional features across its plans
- •You prioritize Missive's user experience and interface over price (both tools are similarly priced)
Chatwoot offers a free plan [1], eliminating the cost barrier for evaluation, while Missive requires paid subscription from the start. This gives Chatwoot a significant advantage for teams with budget constraints or extended trial periods. Once you outgrow Chatwoot's free tier, upgrading to a paid plan at approximately $19/mo provides substantial additional functionality. Compare this pricing path against Missive's tiering starting at $14/mo to assess total cost of ownership over 12 months. Chatwoot's 4 tiers provide flexibility at different budgets, while Missive's 3 tiers structure may force you into higher-cost plans than necessary for your use case. If evaluation cost matters to your decision, Chatwoot is the obvious starting point with zero financial commitment. Use the free tier to validate core functionality before committing to paid plans from either tool.
Frequently Asked Questions: Chatwoot vs Missive
Which is cheaper, Chatwoot or Missive?
How many pricing plans does Chatwoot have vs Missive?
Does Chatwoot or Missive offer a free plan?
What pricing models do Chatwoot and Missive use?
How do Chatwoot and Missive compare for Customer Support?
Sources
- Chatwoot Official Pricing— Vendor pricing page
- Missive Official Pricing— Vendor pricing page
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