Chatwoot vs Missive: Pricing Comparison 2026
Side-by-side pricing comparison of Chatwoot and Missive. See all plans, features, and costs at a glance.
Bottom line: Missive starts at $14/mo, making it $5/mo cheaper than Chatwoot ($19/mo). Chatwoot offers a free plan.
Last updated: July 6, 2026
Chatwoot vs Missive: Quick Pricing Facts
| Feature | Chatwoot | Missive |
|---|---|---|
| Starting Price | $19/mo | $14/mo |
| Number of Plans | 4 | 3 |
| Free Tier | Yes | No |
| Pricing Model | open-source | per-seat |
| Annual Discount | N/A | N/A |
Missive is the more affordable option, starting at $14/mo compared to Chatwoot's $19/mo. Both are Customer Support tools with 7 combined pricing plans and 47 features compared.
Chatwoot stands out with a free plan for getting started. Chatwoot uses open-source pricing while Missive uses per-seat pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Chatwoot Try free |  Missive Try free |
|---|---|---|
| Tier 1 | Starter $14/month Includes
| |
| Tier 2 | Startups $19/monthCheapest Includes
| Productive $24/month Includes
|
| Tier 3 | Business $39/month Includes
| Business $36/monthCheapest Includes
|
| Tier 4 | Enterprise $99/monthCheapest Includes
| - |
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Ready to get started? Try either tool free — no credit card required.
Which Should You Choose?
Choose Chatwoot if:
- •You need a customer support platform with live chat and social channels
- •You want open-source software you can self-host
- •Your primary use case is inbound customer support
Choose Missive if:
- •You need a collaborative team inbox for all outbound and inbound email
- •You want internal threads and comments on external emails
- •Your team handles a mix of internal coordination and external communication
Missive is a collaborative team inbox starting at $14/user/month, focused on making email collaborative with internal threading. Chatwoot is a customer support platform with live chat and multi-channel inbox. Missive feels like a team communication tool. Chatwoot feels like a support tool. The distinction matters - teams that primarily coordinate internally prefer Missive; teams focused on customer support prefer Chatwoot.
Frequently Asked Questions: Chatwoot vs Missive
Which is cheaper, Chatwoot or Missive?
How many pricing plans does Chatwoot have vs Missive?
Does Chatwoot or Missive offer a free plan?
What pricing models do Chatwoot and Missive use?
How do Chatwoot and Missive compare for Customer Support?
Sources
- Chatwoot Official Pricing- Vendor pricing page
- Missive Official Pricing- Vendor pricing page
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