Gorgias vs Zoho Desk: Pricing Comparison 2026
Side-by-side pricing comparison of Gorgias and Zoho Desk. See all plans, features, and costs at a glance.
Bottom line: Zoho Desk starts at $7/mo, making it $3/mo cheaper than Gorgias ($10/mo). Zoho Desk offers a free plan.
Last updated: March 16, 2026
Gorgias vs Zoho Desk: Quick Pricing Facts
| Feature | Gorgias | Zoho Desk |
|---|---|---|
| Starting Price | $10/mo | $7/mo |
| Number of Plans | 5 | 5 |
| Free Tier | No | Yes |
| Pricing Model | usage-based | per-seat |
| Annual Discount | N/A | N/A |
Zoho Desk is the more affordable option, starting at $7/mo compared to Gorgias' $10/mo. Both are Customer Support tools with 10 combined pricing plans and 39 features compared.
Zoho Desk stands out with a free plan for getting started. Gorgias uses usage-based pricing while Zoho Desk uses per-seat pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Gorgias Try it free |  Zoho Desk Try it free |
|---|---|---|
| Tier 1 | Starter $10/month | Free $0/monthCheapest Includes
|
| Tier 2 | Basic $50/month | Express $7/monthCheapest $7 / year Includes
|
| Tier 3 | Pro $300/month | Standard $14/monthCheapest $14 / year Includes
|
| Tier 4 | Advanced $750/month | ProfessionalPopular $23/monthCheapest $23 / year Includes
|
| Tier 5 | Enterprise Custom pricing | Enterprise $40/monthCheapest $40 / year Includes
|
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Zoho Desk
Zoho Desk offers a free plan, starts at $3/mo lower ($7/mo vs $10/mo).
Based on pricing data only. Review the full comparison below for your specific needs.
Best value: Zoho Desk
Try Zoho Desk freeWhich Should You Choose?
Choose Gorgias if:
- •Your team needs custom enterprise pricing—Gorgias offers negotiated terms for large deployments
- •You prioritize Gorgias's user experience and interface over price (both tools are similarly priced)
- •You need predictable billing — Gorgias's usage-based model avoids surprise overages
Choose Zoho Desk if:
- •You want lower per-user costs—Zoho Desk starts at $7/mo, saving $3/mo compared to Gorgias at $10/mo
- •You need a free plan with Gestion des tickets facilitée par e-mail, 3 licences utilisateur—Zoho Desk offers no-cost access with no credit card required
- •You want more features built-in—Zoho Desk offers 39 additional features across its plans
Zoho Desk is the more affordable choice [1], starting at $7/mo compared to Gorgias' $10/mo. For a 50-person team on paid plans, this translates to Zoho Desk saving approximately $150/month. Zoho Desk offers 5 pricing tiers compared to Gorgias' 5, giving you more granular control over scaling costs as your team grows. Across all tiers, Zoho Desk provides 39 total features versus 0 for Gorgias, offering a richer feature set depending on your specific needs. For budget-conscious teams seeking predictable costs, Zoho Desk delivers superior value. Gorgias may justify its premium for specialized needs, but most organizations will find Zoho Desk the smarter financial choice.
Frequently Asked Questions: Gorgias vs Zoho Desk
Which is cheaper, Gorgias or Zoho Desk?
How many pricing plans does Gorgias have vs Zoho Desk?
Does Gorgias or Zoho Desk offer a free plan?
Can I save money by paying annually for Gorgias or Zoho Desk?
What is the most popular Zoho Desk plan?
Does Gorgias or Zoho Desk offer custom enterprise pricing?
What pricing models do Gorgias and Zoho Desk use?
Sources
- Gorgias Official Pricing— Vendor pricing page
- Zoho Desk Official Pricing— Vendor pricing page
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