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Olark vs UserVoice: Pricing Comparison 2026

Side-by-side pricing comparison of Olark and UserVoice. See all plans, features, and costs at a glance.

Bottom line: Olark starts at $29/mo, making it $1304/mo cheaper than UserVoice ($1333.33/mo). Neither offers a free plan.

Last updated: March 16, 2026

Data compiled by Arthur Jacquemin
Updated March 16, 2026

Olark vs UserVoice: Quick Pricing Facts

FeatureOlarkUserVoice
Starting Price$29/mo$1333.33/mo
Number of Plans21
Free TierNoNo
Pricing Modelper-seatflat
Annual DiscountN/AN/A

Olark is the more affordable option, starting at $29/mo compared to UserVoice's $1333.33/mo. Both are Customer Support tools with 3 combined pricing plans and 25 features compared.

Olark uses per-seat pricing while UserVoice uses flat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
UserVoice
UserVoice
Try it free
Tier 1
Olark Standard
$29/monthCheapest
Includes
  • Customizable chatbox
  • Advanced reporting
  • Agent groups
  • Targeted chat
  • Basic integrations
  • Comprehensive security
  • Email and chat support
  • Built in WCAG 2.1 AA accessibility certification
Start with Olark Standard
Enterprise
$1333/month
$1333 / year
Includes
  • Centralized customer feedback portal
  • Easy feedback capture tools
  • Internal and external communications suite
  • Quantitative enhancement of feedback data
  • Rich taxonomy options
  • Advanced filtering and sorting
  • Customer segmentation
  • Top tier security and compliance
  • Expert onboarding assistance
Start with Enterprise
Tier 2
Olark Pro
Custom pricing
Includes
  • Powerful chatbots, AI & automation
  • All Powerups included
  • Dedicated account manager
  • Live training
  • Professional services including legal and procurement
  • Video chat, SMS, or call us for help
  • Custom chat routing
  • First priority in our support queue
Start with Olark Pro

Swipe to compare plans →

Olark

Live chat software for sales and customer support

View all Olark plans

UserVoice

Product feedback management and feature request tracking

View all UserVoice plans
Our Pick

Olark

Olark starts at $1304.33/mo lower ($29/mo vs $1333.33/mo), offers 2 tiers vs 1.

Based on pricing data only. Review the full comparison below for your specific needs.

Best value: Olark

Try Olark free

Which Should You Choose?

Choose Olark if:

  • You want lower per-user costs—Olark starts at $29/mo, saving $1304.33/mo compared to UserVoice at $1333.33/mo
  • You need 2 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
  • You want more features built-in—Olark offers 7 additional features across its plans
  • Your team needs custom enterprise pricing—Olark offers negotiated terms for large deployments

Choose UserVoice if:

  • You want UserVoice's approach to incremental feature unlocking across its 1 pricing tier
  • UserVoice's feature bundling aligns with how Customer Support teams actually work day-to-day
  • UserVoice better aligns with Customer Support-specific workflows and team collaboration patterns

Olark is the more affordable choice [1], starting at $29/mo compared to UserVoice's $1333.33/mo. For a 50-person team on paid plans, this translates to Olark saving approximately $65217/month. Olark offers 2 pricing tiers compared to UserVoice's 1, giving you more granular control over scaling costs as your team grows. Across all tiers, Olark provides 16 total features versus 9 for UserVoice, offering a richer feature set depending on your specific needs. If controlling SaaS spend is a priority, Olark offers the better cost-to-value ratio. Consider UserVoice only if its unique capabilities directly address a gap Olark cannot fill.

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Frequently Asked Questions: Olark vs UserVoice

Which is cheaper, Olark or UserVoice?
As of March 2026, Olark starts at a lower price point. Olark starts at $29/mo while UserVoice starts at $1333.33/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Olark have vs UserVoice?
Olark offers 2 pricing plans, while UserVoice offers 1 plan. More plans typically means more flexibility to match your exact needs and budget.
Can I save money by paying annually for Olark or UserVoice?
Both Olark and UserVoice offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
Does Olark or UserVoice offer custom enterprise pricing?
Olark offers a custom-priced enterprise tier for larger teams. UserVoice lists all its pricing publicly.
What pricing models do Olark and UserVoice use?
Olark uses a per-seat pricing model, while UserVoice uses flat pricing. The right model depends on your team size and usage patterns.
How do Olark and UserVoice compare for Customer Support?
Both Olark and UserVoice are Customer Support tools. Olark offers 2 plans starting at $29/mo, while UserVoice offers 1 plan starting at $1333.33/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.

Sources

  1. Olark Official PricingVendor pricing page
  2. UserVoice Official PricingVendor pricing page

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