Skip to main content
CompareTiers
Auto-generated comparison. Editorial verdict in progress.
Customer Support

Olark vs UserVoice: Pricing Comparison 2026

Side-by-side pricing comparison of Olark and UserVoice. See all plans, features, and costs at a glance.

Bottom line: Olark starts at $29/mo, making it $1304/mo cheaper than UserVoice ($1333.33/mo). Neither offers a free plan.

Last updated: July 6, 2026

Data compiled by Arthur Jacquemin
Updated July 6, 2026
Try Olark freeTry UserVoice freeUpdated this month
Best Value

Olark - Olark starts at $1304.33/mo lower ($29/mo vs $1333.33/mo), offers 2 tiers vs 1.

Olark vs UserVoice: Quick Pricing Facts

FeatureOlarkUserVoice
Starting Price$29/mo$1333.33/mo
Number of Plans21
Free TierNoNo
Pricing Modelper-seatflat
Annual DiscountN/AN/A

Olark is the more affordable option, starting at $29/mo compared to UserVoice's $1333.33/mo. Both are Customer Support tools with 3 combined pricing plans and 25 features compared.

Olark uses per-seat pricing while UserVoice uses flat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Olark
UserVoice
UserVoice
Try free
Tier 1
Olark Standard
$29/monthCheapest
Includes
  • Customizable chatbox
  • Advanced reporting
  • Agent groups
  • Targeted chat
  • Basic integrations
  • Comprehensive security
  • Email and chat support
  • Built in WCAG 2.1 AA accessibility certification
Start with Olark Standard
Enterprise
$1333/month
$1333 / year
Includes
  • Centralized customer feedback portal
  • Easy feedback capture tools
  • Internal and external communications suite
  • Quantitative enhancement of feedback data
  • Rich taxonomy options
  • Advanced filtering and sorting
  • Customer segmentation
  • Top tier security and compliance
  • Expert onboarding assistance
Start with Enterprise
Tier 2
Olark Pro
Custom pricing
Includes
  • Powerful chatbots, AI & automation
  • All Powerups included
  • Dedicated account manager
  • Live training
  • Professional services including legal and procurement
  • Video chat, SMS, or call us for help
  • Custom chat routing
  • First priority in our support queue
Start with Olark Pro
-

← Swipe to compare plans →

Ready to get started? Try either tool free — no credit card required.

Try Olark freeFrom $29/moTry UserVoice freeFrom $1333.33/mo
Find the best deal for your team
Answer 2 quick questions and we'll help you choose the right plan

Olark

Live chat software for sales and customer support

View all Olark plans

UserVoice

Product feedback management and feature request tracking

View all UserVoice plans

Frequently Asked Questions: Olark vs UserVoice

Which is cheaper, Olark or UserVoice?
As of August 2026, Olark starts at a lower price point. Olark starts at $29/mo while UserVoice starts at $1333.33/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Olark have vs UserVoice?
Olark offers 2 pricing plans, while UserVoice offers 1 plan. More plans typically means more flexibility to match your exact needs and budget.
Can I save money by paying annually for Olark or UserVoice?
Both Olark and UserVoice offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
Does Olark or UserVoice offer custom enterprise pricing?
Olark offers a custom-priced enterprise tier for larger teams. UserVoice lists all its pricing publicly.
What pricing models do Olark and UserVoice use?
Olark uses a per-seat pricing model, while UserVoice uses flat pricing. The right model depends on your team size and usage patterns.
How do Olark and UserVoice compare for Customer Support?
Both Olark and UserVoice are Customer Support tools. Olark offers 2 plans starting at $29/mo, while UserVoice offers 1 plan starting at $1333.33/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Olark Official Pricing- Vendor pricing page
  2. UserVoice Official Pricing- Vendor pricing page

Related Articles

Best Customer Support for Agencies (2026)

Compare customer support pricing for agencies: Canny ($19/mo), Chatwoot ($19/mo), Crisp (Free). Hand-picked tools that fit teams of 10-50 people.

Best Customer Support for Enterprise (2026)

Compare customer support pricing for enterprise: Canny ($19/mo), Chatwoot ($19/mo), Crisp (Free). Hand-picked tools that fit teams of 100+ people.

Best Customer Support for Small Teams (2026)

Compare customer support pricing for small teams: Canny ($19/mo), Chatwoot ($19/mo), Crisp (Free). Hand-picked tools that fit teams of 2-10 people.

Track Price Changes

Get notified when pricing changes for these tools.

See all Olark alternativesSee all UserVoice alternativesCustomer SupportCompare more tools