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Analytics

Pendo vs Smartlook: Pricing Comparison 2026

Side-by-side pricing comparison of Pendo and Smartlook. See all plans, features, and costs at a glance.

Bottom line: Both Pendo and Smartlook offer free plans. Pendo has 4 pricing tiers while Smartlook has 4.

Last updated: July 2, 2026

Data compiled by Arthur Jacquemin
Updated July 2, 2026
Try Pendo freeTry Smartlook freeUpdated this monthUpdated this month
Best Value

Smartlook - Smartlook offers a free plan.

Pendo vs Smartlook: Quick Pricing Facts

FeaturePendoSmartlook
Starting PriceCustom pricing$79/mo
Number of Plans44
Free TierYesYes
Pricing Modelusage-basedusage-based
Annual DiscountN/AN/A

Pendo and Smartlook are both priced at Custom pricing, making them equally accessible Analytics tools. Together they offer 8 pricing plans with 34 features compared, so the best choice comes down to which features match your needs.

Both tools offer free plans, making them accessible for teams on a budget.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Analytics needs.

Pricing Plans
Pendo
Smartlook
Smartlook
Try free
Tier 1
Free
$0/monthCheapest
Includes
  • Product Analytics
  • In-app Guides
  • Up to 500 MAUs
Start with Free
Free
$0/monthCheapest
Includes
  • Session recordings
  • Heatmaps
  • Events
  • Funnels
  • Crash reports
Start with Free
Tier 2
Base
Custom pricing
Includes
  • Product Analytics
  • In-app Guides
Start with Base
ProPopular
$79/monthCheapest
$79 / year
Includes
  • All Free features
  • Advanced analytics
  • Custom events
  • User segmentation
  • Priority support
Start with Pro
Tier 3
Core
Custom pricing
Includes
  • Product Analytics
  • In-app Guides
  • Session Replay
Start with Core
Business
$199/monthCheapest
$199 / year
Includes
  • All Pro features
  • Team collaboration
  • Custom integrations
  • Dedicated account manager
  • Advanced security
Start with Business
Tier 4
UltimatePopular
Custom pricing
Includes
  • Product Analytics
  • In-app Guides
  • Session Replay
  • Sentiment (NPS, PMF, CSAT surveys)
  • Journey orchestration
  • Data Sync
Start with Ultimate
Enterprise
Custom pricing
Includes
  • All Business features
  • Custom pricing
  • On-premise deployment
  • Enterprise-level support
  • Compliance and security
Start with Enterprise

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Pendo

Product analytics with in-app guides and user feedback

View all Pendo plans

Smartlook

Session replay and heatmap analytics for web and mobile

View all Smartlook plans

Frequently Asked Questions: Pendo vs Smartlook

How many pricing plans does Pendo have vs Smartlook?
Pendo offers 4 pricing plans, while Smartlook offers 4 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Pendo or Smartlook offer a free plan?
Yes, both Pendo and Smartlook offer free plans. Compare the feature limits of each free tier to see which better fits your use case before upgrading.
Can I save money by paying annually for Pendo or Smartlook?
Both Pendo and Smartlook offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
What is the most popular Pendo plan?
The Ultimate plan is Pendo's most popular tier, priced at Custom pricing. Key features include Product Analytics, In-app Guides, Session Replay.
What is the most popular Smartlook plan?
The Pro plan is Smartlook's most popular tier, priced at $79/mo. Key features include All Free features, Advanced analytics, Custom events.
Does Pendo or Smartlook offer custom enterprise pricing?
Yes, both Pendo and Smartlook offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
How do Pendo and Smartlook compare for Analytics?
Both Pendo and Smartlook are Analytics tools. Pendo offers 4 plans starting at Custom pricing, while Smartlook offers 4 plans starting at $79/mo. Review the feature breakdowns above to see which better fits your Analytics needs.
AI Recommendations

Sources

  1. Pendo Official Pricing- Vendor pricing page
  2. Smartlook Official Pricing- Vendor pricing page

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