Skip to main content
Analytics

Pendo vs Umami: Pricing Comparison 2026

Side-by-side pricing comparison of Pendo and Umami. See all plans, features, and costs at a glance.

Bottom line: Both Pendo and Umami offer free plans. Pendo has 4 pricing tiers while Umami has 3.

Last updated: March 16, 2026

Data compiled by Arthur Jacquemin
Updated March 16, 2026

Pendo vs Umami: Quick Pricing Facts

FeaturePendoUmami
Starting PriceCustom pricing$20/mo
Number of Plans43
Free TierYesYes
Pricing Modelusage-basedopen-source
Annual DiscountN/AN/A

Pendo and Umami are both priced at Custom pricing, making them equally accessible Analytics tools. Together they offer 7 pricing plans with 28 features compared, so the best choice comes down to which features match your needs.

Both tools offer free plans, making them accessible for teams on a budget. Pendo uses usage-based pricing while Umami uses open-source pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Analytics needs.

Pricing Plans
Tier 1
Free
$0/monthCheapest
Includes
  • Product Analytics
  • In-app Guides
  • Up to 500 MAUs
Start with Free
Hobby
$0/monthCheapest
Includes
  • 100K events per month
  • Up to 3 websites
  • 6 month data retention
  • Community support
Start with Hobby
Tier 2
Base
Custom pricing
Includes
  • Product Analytics
  • In-app Guides
Start with Base
Pro
$20/monthCheapest
Includes
  • 1 million events per month
  • $0.00002 per additional event
  • Unlimited websites
  • Unlimited team members
  • 5 year data retention
  • Email support
Start with Pro
Tier 3
Core
Custom pricing
Includes
  • Product Analytics
  • In-app Guides
  • Session Replay
Start with Core
Enterprise
Custom pricing
Includes
  • Custom pricing
  • Custom data retention
  • Uptime SLA
  • Enterprise support
Start with Enterprise
Tier 4
UltimatePopular
Custom pricing
Includes
  • Product Analytics
  • In-app Guides
  • Session Replay
  • Sentiment (NPS, PMF, CSAT surveys)
  • Journey orchestration
  • Data Sync
Start with Ultimate

Swipe to compare plans →

Pendo

Product analytics with in-app guides and user feedback

View all Pendo plans

Umami

Open-source, privacy-focused alternative to Google Analytics

View all Umami plans
Our Pick

Pendo

Pendo offers a free plan, offers 4 tiers vs 3.

Based on pricing data only. Review the full comparison below for your specific needs.

Best value: Pendo

Try Pendo free

Which Should You Choose?

Choose Pendo if:

  • You prefer Pendo's free tier features—Product Analytics, In-app Guides
  • You need 4 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
  • You prioritize Pendo's user experience and interface over price (both tools are similarly priced)

Choose Umami if:

  • You prefer Umami's free tier features—100K events per month, Up to 3 websites
  • You prioritize Umami's user experience and interface over price (both tools are similarly priced)
  • You prefer Umami's open-source model with its 3-tier structure

Both Pendo and Umami offer free plans [1], eliminating cost barriers for evaluation. This means you can test both tools thoroughly with your actual workflows before any financial commitment. The free tiers differ in scope: Pendo includes 3 features, while Umami includes 4 features. Evaluate which free tier matches your evaluation needs before deciding to upgrade. Your best approach is to activate both free trials and evaluate which tool's workflow, integrations, and user experience align better with your team's needs before committing to paid plans.

ShareShare

Frequently Asked Questions: Pendo vs Umami

How many pricing plans does Pendo have vs Umami?
Pendo offers 4 pricing plans, while Umami offers 3 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Pendo or Umami offer a free plan?
Yes, both Pendo and Umami offer free plans. Compare the feature limits of each free tier to see which better fits your use case before upgrading.
What is the most popular Pendo plan?
The Ultimate plan is Pendo's most popular tier, priced at Custom pricing. Key features include Product Analytics, In-app Guides, Session Replay.
Does Pendo or Umami offer custom enterprise pricing?
Yes, both Pendo and Umami offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
What pricing models do Pendo and Umami use?
Pendo uses a usage-based pricing model, while Umami uses open-source pricing. The right model depends on your team size and usage patterns.
How do Pendo and Umami compare for Analytics?
Both Pendo and Umami are Analytics tools. Pendo offers 4 plans starting at Custom pricing, while Umami offers 3 plans starting at $20/mo. Review the feature breakdowns above to see which better fits your Analytics needs.

Sources

  1. Pendo Official PricingVendor pricing page
  2. Umami Official PricingVendor pricing page

Related Articles

Track Price Changes

Get notified when pricing changes for these tools.