Skip to main content
CompareTiers
Compare Now
CRM

Salesforce vs Zoho CRM: Pricing Comparison 2026

Side-by-side pricing comparison of Salesforce and Zoho CRM. See all plans, features, and costs at a glance.

Bottom line: Zoho CRM starts at $14/mo, making it $11/mo cheaper than Salesforce ($25/mo). Neither offers a free plan.

Last updated: March 16, 2026

Data compiled by Arthur Jacquemin
Updated March 16, 2026
Try Salesforce freeTry Zoho CRM free

Salesforce vs Zoho CRM: Quick Pricing Facts

FeatureSalesforceZoho CRM
Starting Price$25/mo$14/mo
Number of Plans45
Free TierNoNo
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

Zoho CRM is the more affordable option, starting at $14/mo compared to Salesforce's $25/mo. Both are CRM tools with 9 combined pricing plans and 64 features compared. At comparable tiers, the monthly price difference is $60.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your CRM needs.

Pricing Plans
Salesforce
Salesforce
Try it free
Zoho CRM
Zoho CRM
Try it free
Tier 1
Starter Suite
$25/month
Includes
  • Lead and opportunity management
  • Account and contact management
  • Email integration
  • Customizable reports and dashboards
  • Mobile app
  • Case management
Start with Starter Suite
Standard
$14/monthCheapest
Includes
  • Workflows & assignment rules
  • Cadences
  • Reports & dashboards
  • Sales forecasting
  • Self service kiosks
  • WhatsApp Business
Start with Standard
Tier 2
Pro SuitePopular
$100/month
Includes
  • All Starter Suite features
  • Pipeline management and forecasting
  • Quote management
  • Lightning App Builder
  • Advanced customization
  • Sales engagement tools
  • Workflow automation
Start with Pro Suite
Professional
$23/monthCheapest
Includes
  • CPQ
  • Email intelligence
  • Process automation
  • Widgets
  • Inventory management
  • Google Ads integration
Start with Professional
Tier 3
Enterprise
$175/month
Includes
  • All Pro Suite features
  • Advanced pipeline management
  • Territory management
  • Opportunity scoring
  • Advanced reporting
  • API access
  • Workflow and approval automation
  • Custom app development
Start with Enterprise
EnterprisePopular
$40/monthCheapest
Includes
  • AI sales assistant
  • Journey orchestration
  • Territory management
  • Custom functions
  • Wizards
  • Customer portals
Start with Enterprise
Tier 4
Unlimited
$330/month
Includes
  • All Enterprise features
  • Premier Success plan
  • Full Sandbox
  • Einstein AI analytics
  • Einstein conversation insights
  • Unlimited customization
  • Priority support
  • 24/7 toll-free support
Start with Unlimited
Ultimate
$52/monthCheapest
Includes
  • Enhanced feature limits
  • Consulting
  • Migration assistance
  • Custom AI/ML
  • Data preparation
Start with Ultimate
Tier 5
—
Starter
$20/monthCheapest
Includes
  • Sales forecastingTrack progress and estimate future sales using your pipeline insights
  • Team moduleManage your team, roles, and collaboration settings
  • 2500 workflow rulesRules that run when records meet specific criteria
  • 5 CRM Marketplace extensionsPlug-and-play integrations from the Marketplace
  • Ticket managementView, assign, and resolve support tickets.
  • Agent productivityTools that help agents work faster
  • 5 customer support channelsManage customer interactions from different channels
  • Unlimited emailsHandle all customer emails
  • 1 chatbot
  • 25K bot sessionsYour chatbot can handle upto 25K chat sessions per month.
  • Visitor insights (50K visitors/month) View a real-time list of all your website visitors categorized based on your chosen criteria like location, time spent, traffic source, and more.
  • Unlimited projects
Start with Starter

Swipe to compare plans →

Salesforce

Enterprise CRM platform for sales, service, and marketing

View all Salesforce plans

Zoho CRM

Affordable CRM with AI assistant, automation, and analytics

View all Zoho CRM plans

What Reviewers Say

Our Pick

Zoho CRM

Zoho CRM starts at $11/mo lower ($14/mo vs $25/mo), offers 5 tiers vs 4.

Based on pricing data only. Review the full comparison below for your specific needs.

Best value: Zoho CRM

Try Zoho CRM free

Which Should You Choose?

Choose Salesforce if:

  • •You want Salesforce's approach to incremental feature unlocking across its 4 pricing tiers
  • •You value Salesforce's specific feature progression from free to advanced tier levels
  • •Salesforce's approach to CRM reflects how modern teams actually use these tools

Choose Zoho CRM if:

  • •You want lower per-user costs—Zoho CRM starts at $14/mo, saving $11/mo compared to Salesforce at $25/mo
  • •You need 5 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
  • •You want more features built-in—Zoho CRM offers 6 additional features across its plans

Zoho CRM is the more affordable choice [1], starting at $14/mo compared to Salesforce's $25/mo. For a 50-person team on paid plans, this translates to Zoho CRM saving approximately $550/month. Zoho CRM offers 5 pricing tiers compared to Salesforce's 4, giving you more granular control over scaling costs as your team grows. Across all tiers, Zoho CRM provides 35 total features versus 29 for Salesforce, offering a richer feature set depending on your specific needs. If controlling SaaS spend is a priority, Zoho CRM offers the better cost-to-value ratio. Consider Salesforce only if its unique capabilities directly address a gap Zoho CRM cannot fill.

ShareShare

Frequently Asked Questions: Salesforce vs Zoho CRM

Which is cheaper, Salesforce or Zoho CRM?
As of March 2026, Zoho CRM starts at a lower price point. Salesforce starts at $25/mo while Zoho CRM starts at $14/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Salesforce have vs Zoho CRM?
Salesforce offers 4 pricing plans, while Zoho CRM offers 5 plans. More plans typically means more flexibility to match your exact needs and budget.
What is the most popular Salesforce plan?
The Pro Suite plan is Salesforce's most popular tier, priced at $100/mo. Key features include All Starter Suite features, Pipeline management and forecasting, Quote management.
What is the most popular Zoho CRM plan?
The Enterprise plan is Zoho CRM's most popular tier, priced at $40/mo. Key features include AI sales assistant, Journey orchestration, Territory management.
How do Salesforce and Zoho CRM compare for CRM?
Both Salesforce and Zoho CRM are CRM tools. Salesforce offers 4 plans starting at $25/mo, while Zoho CRM offers 5 plans starting at $14/mo. Review the feature breakdowns above to see which better fits your CRM needs.

Sources

  1. Salesforce Official Pricing— Vendor pricing page
  2. Zoho CRM Official Pricing— Vendor pricing page

Related Articles

Enterprise vs Startup SaaS Pricing: Why 10–50x Cost Difference? (2026)

Why enterprise SaaS costs 10–50x more than startup alternatives. Pricing structure, TCO, support, customization, and compliance explained.

HubSpot vs Salesforce Pricing: Which CRM Costs Less? (2026)

HubSpot (free-$3,200/mo) vs Salesforce ($165-660/user/mo). TCO shows HubSpot saves $5k-200k at 5-50 users. Salesforce justified only for 100+ enterprise teams.

SaaS Pricing Calculator: How to Calculate the True Cost of Any Software

SaaS TCO framework: base + add-ons + implementation ($5-50K) + training + support + integrations. True cost is 40-60% higher than sticker price. Negotiation tactics.

Track Price Changes

Get notified when pricing changes for these tools.

See all Salesforce alternativesSee all Zoho CRM alternativesCRMCompare more tools