Tidio vs UserVoice: Pricing Comparison 2026
Side-by-side pricing comparison of Tidio and UserVoice. See all plans, features, and costs at a glance.
Bottom line: Tidio starts at $24.17/mo, making it $1309/mo cheaper than UserVoice ($1333.33/mo). Tidio offers a free plan.
Last updated: March 16, 2026
Tidio vs UserVoice: Quick Pricing Facts
| Feature | Tidio | UserVoice |
|---|---|---|
| Starting Price | $24.17/mo | $1333.33/mo |
| Number of Plans | 5 | 1 |
| Free Tier | Yes | No |
| Pricing Model | freemium | flat |
| Annual Discount | N/A | N/A |
Tidio is the more affordable option, starting at $24.17/mo compared to UserVoice's $1333.33/mo. Both are Customer Support tools with 6 combined pricing plans and 28 features compared.
Tidio stands out with a free plan for getting started. Tidio uses freemium pricing while UserVoice uses flat pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Tidio Try it free |  UserVoice Try it free |
|---|---|---|
| Tier 1 | Free $0/monthCheapest Includes
| Enterprise $1333/month $1333 / year Includes
|
| Tier 2 | Starter $24/monthCheapest $24 / year Includes
| — |
| Tier 3 | Growth $49/monthCheapest $49 / year Includes
| — |
| Tier 4 | Plus $749/monthCheapest $749 / year Includes
| — |
| Tier 5 | Premium Custom pricing Includes
| — |
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Tidio
Tidio offers a free plan, starts at $1309.1599999999999/mo lower ($24.17/mo vs $1333.33/mo), offers 5 tiers vs 1.
Based on pricing data only. Review the full comparison below for your specific needs.
Best value: Tidio
Try Tidio freeWhich Should You Choose?
Choose Tidio if:
- •You want lower per-user costs—Tidio starts at $24.17/mo, saving $1309.1599999999999/mo compared to UserVoice at $1333.33/mo
- •You need a free plan with 50 Billable conversations, 100 visitors reached—Tidio offers no-cost access with no credit card required
- •You need 5 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
- •You want more features built-in—Tidio offers 10 additional features across its plans
Choose UserVoice if:
- •You want UserVoice's approach to incremental feature unlocking across its 1 pricing tier
- •UserVoice's feature bundling aligns with how Customer Support teams actually work day-to-day
- •UserVoice better aligns with Customer Support-specific workflows and team collaboration patterns
Tidio is the more affordable choice [1], starting at $24.17/mo compared to UserVoice's $1333.33/mo. For a 50-person team on paid plans, this translates to Tidio saving approximately $65458/month. Tidio offers 5 pricing tiers compared to UserVoice's 1, giving you more granular control over scaling costs as your team grows. Across all tiers, Tidio provides 19 total features versus 9 for UserVoice, offering a richer feature set depending on your specific needs. The pricing math favors Tidio for most team sizes. UserVoice becomes worth the premium only when its differentiating features are central to your workflow.
Frequently Asked Questions: Tidio vs UserVoice
Which is cheaper, Tidio or UserVoice?
How many pricing plans does Tidio have vs UserVoice?
Does Tidio or UserVoice offer a free plan?
Can I save money by paying annually for Tidio or UserVoice?
Does Tidio or UserVoice offer custom enterprise pricing?
What pricing models do Tidio and UserVoice use?
How do Tidio and UserVoice compare for Customer Support?
Sources
- Tidio Official Pricing— Vendor pricing page
- UserVoice Official Pricing— Vendor pricing page
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