UserVoice vs Zendesk: Pricing Comparison 2026
Side-by-side pricing comparison of UserVoice and Zendesk. See all plans, features, and costs at a glance.
Bottom line: UserVoice starts at $1333.33/mo and Zendesk starts at Custom pricing. Compare all 5 pricing tiers side by side.
Last updated: March 16, 2026
UserVoice vs Zendesk: Quick Pricing Facts
| Feature | UserVoice | Zendesk |
|---|---|---|
| Starting Price | $1333.33/mo | Custom pricing |
| Number of Plans | 1 | 4 |
| Free Tier | No | No |
| Pricing Model | flat | per-seat |
| Annual Discount | N/A | N/A |
UserVoice and Zendesk are both priced at $1333.33/mo, making them equally accessible Customer Support tools. Together they offer 5 pricing plans with 9 features compared, so the best choice comes down to which features match your needs.
UserVoice uses flat pricing while Zendesk uses per-seat pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  UserVoice Try it free |  Zendesk Try it free |
|---|---|---|
| Tier 1 | Enterprise $1333/monthCheapest $1333 / year Includes
| ADVANCED AI AGENTS Custom pricing |
| Tier 2 | — | COPILOT Custom pricing |
| Tier 3 | — | ZENDESK QUALITY ASSURANCE Custom pricing |
| Tier 4 | — | ZENDESK WORKFORCE MANAGEMENT Custom pricing |
Swipe to compare plans →
What Reviewers Say
Which Should You Choose?
Choose UserVoice if:
- •You want more features built-in—UserVoice offers 9 additional features across its plans
- •You prioritize UserVoice's user experience and interface over price (both tools are similarly priced)
- •UserVoice's flat pricing lets you match exact team size without tier gaps
Choose Zendesk if:
- •You need 4 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
- •Your team needs custom enterprise pricing—Zendesk offers negotiated terms for large deployments
- •You prioritize Zendesk's user experience and interface over price (both tools are similarly priced)
UserVoice and Zendesk offer competitively positioned plans [1], with UserVoice starting at $1333.33/mo and Zendesk at Custom pricing. This pricing similarity means value differentiation comes down to feature alignment rather than cost. UserVoice provides 1 pricing tier versus Zendesk's 4 options, which affects your flexibility and cost-per-tier efficiency as your team scales and usage increases. Feature-wise, UserVoice offers 9 total features across its tiers, while Zendesk provides 0. Map your required features to each tier to determine which tool delivers the capabilities you need at your target price point. With similar pricing, your final decision should prioritize feature requirements, integration ecosystem, and hands-on user experience testing. Request demos or activate trials with both vendors to validate long-term fit before committing to annual contracts.
Frequently Asked Questions: UserVoice vs Zendesk
How many pricing plans does UserVoice have vs Zendesk?
Can I save money by paying annually for UserVoice or Zendesk?
Does UserVoice or Zendesk offer custom enterprise pricing?
What pricing models do UserVoice and Zendesk use?
How do UserVoice and Zendesk compare for Customer Support?
Sources
- UserVoice Official Pricing— Vendor pricing page
- Zendesk Official Pricing— Vendor pricing page
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