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Customer Support

UserVoice vs Zendesk: Pricing Comparison 2026

Side-by-side pricing comparison of UserVoice and Zendesk. See all plans, features, and costs at a glance.

Bottom line: Zendesk starts at $19/mo, making it $1314/mo cheaper than UserVoice ($1333.33/mo). Neither offers a free plan.

Last updated: August 3, 2026

Data compiled by Arthur Jacquemin
Updated August 3, 2026
Try UserVoice freeTry Zendesk freePrice updated today
Best Value

Zendesk - Zendesk starts at $1314.33/mo lower ($19/mo vs $1333.33/mo), offers 8 tiers vs 1.

UserVoice vs Zendesk: Quick Pricing Facts

FeatureUserVoiceZendesk
Starting Price$1333.33/mo$19/mo
Number of Plans18
Free TierNoNo
Pricing Modelflatper-seat
Annual DiscountN/AN/A

Zendesk is the more affordable option, starting at $19/mo compared to UserVoice's $1333.33/mo. Both are Customer Support tools with 9 combined pricing plans and 9 features compared.

UserVoice uses flat pricing while Zendesk uses per-seat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
UserVoice
UserVoice
Try free
Zendesk
Zendesk
Try free
Tier 1
Enterprise
$1333/month
$1333 / year
Includes
  • Centralized customer feedback portal
  • Easy feedback capture tools
  • Internal and external communications suite
  • Quantitative enhancement of feedback data
  • Rich taxonomy options
  • Advanced filtering and sorting
  • Customer segmentation
  • Top tier security and compliance
  • Expert onboarding assistance
Start with Enterprise
Support Team
$19/monthCheapest
Start with Support Team
Tier 2
-
Suite Team
$55/monthCheapest
Start with Suite Team
Tier 3
-
Suite Professional
$115/monthCheapest
Start with Suite Professional
Tier 4
-
Suite Enterprise + Copilot
Custom pricing
Start with Suite Enterprise + Copilot
Tier 5
-
Copilot
$50/monthCheapest
Start with Copilot
Tier 6
-
Workforce Engagement Bundle
$50/monthCheapest
Start with Workforce Engagement Bundle
Tier 7
-
Contact Center
$83/monthCheapest
Start with Contact Center
Tier 8
-
How can we help? Contact us.
Custom pricing
Start with How can we help? Contact us.

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UserVoice

Product feedback management and feature request tracking

View all UserVoice plans

Zendesk

Customer service and engagement platform with ticketing

View all Zendesk plans

What Reviewers Say

Frequently Asked Questions: UserVoice vs Zendesk

Which is cheaper, UserVoice or Zendesk?
As of August 2026, Zendesk starts at a lower price point. UserVoice starts at $1333.33/mo while Zendesk starts at $19/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does UserVoice have vs Zendesk?
UserVoice offers 1 pricing plan, while Zendesk offers 8 plans. More plans typically means more flexibility to match your exact needs and budget.
Can I save money by paying annually for UserVoice or Zendesk?
Both UserVoice and Zendesk offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
Does UserVoice or Zendesk offer custom enterprise pricing?
Zendesk offers a custom-priced enterprise tier for larger teams. UserVoice lists all its pricing publicly.
What pricing models do UserVoice and Zendesk use?
UserVoice uses a flat pricing model, while Zendesk uses per-seat pricing. The right model depends on your team size and usage patterns.
How do UserVoice and Zendesk compare for Customer Support?
Both UserVoice and Zendesk are Customer Support tools. UserVoice offers 1 plan starting at $1333.33/mo, while Zendesk offers 8 plans starting at $19/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. UserVoice Official Pricing- Vendor pricing page
  2. Zendesk Official Pricing- Vendor pricing page

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