Freshdesk vs UserVoice: Pricing Comparison 2026
Side-by-side pricing comparison of Freshdesk and UserVoice. See all plans, features, and costs at a glance.
Bottom line: Freshdesk starts at $19/mo, making it $1314/mo cheaper than UserVoice ($1333.33/mo). Neither offers a free plan.
Last updated: March 16, 2026
Freshdesk vs UserVoice: Quick Pricing Facts
| Feature | Freshdesk | UserVoice |
|---|---|---|
| Starting Price | $19/mo | $1333.33/mo |
| Number of Plans | 3 | 1 |
| Free Tier | No | No |
| Pricing Model | per-seat | flat |
| Annual Discount | N/A | N/A |
Freshdesk is the more affordable option, starting at $19/mo compared to UserVoice's $1333.33/mo. Both are Customer Support tools with 4 combined pricing plans and 9 features compared.
Freshdesk uses per-seat pricing while UserVoice uses flat pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Freshdesk Try it free |  UserVoice Try it free |
|---|---|---|
| Tier 1 | Growth $19/monthCheapest | Enterprise $1333/month $1333 / year Includes
|
| Tier 2 | ProPopular $55/monthCheapest | — |
| Tier 3 | Enterprise $89/monthCheapest | — |
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What Reviewers Say
Freshdesk
Freshdesk starts at $1314.33/mo lower ($19/mo vs $1333.33/mo), offers 3 tiers vs 1.
Based on pricing data only. Review the full comparison below for your specific needs.
Best value: Freshdesk
Try Freshdesk freeWhich Should You Choose?
Choose Freshdesk if:
- •You want lower per-user costs—Freshdesk starts at $19/mo, saving $1314.33/mo compared to UserVoice at $1333.33/mo
- •You need 3 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
- •You need predictable billing — Freshdesk's per-seat model avoids surprise overages
Choose UserVoice if:
- •You want more features built-in—UserVoice offers 9 additional features across its plans
- •UserVoice's flat pricing lets you match exact team size without tier gaps
- •You value UserVoice's specific feature progression from free to advanced tier levels
Freshdesk is the more affordable choice [1], starting at $19/mo compared to UserVoice's $1333.33/mo. For a 50-person team on paid plans, this translates to Freshdesk saving approximately $65717/month. Freshdesk offers 3 pricing tiers compared to UserVoice's 1, giving you more granular control over scaling costs as your team grows. Across all tiers, Freshdesk provides 0 total features versus 9 for UserVoice, offering a more focused toolset depending on your specific needs. The pricing math favors Freshdesk for most team sizes. UserVoice becomes worth the premium only when its differentiating features are central to your workflow.
Frequently Asked Questions: Freshdesk vs UserVoice
Which is cheaper, Freshdesk or UserVoice?
How many pricing plans does Freshdesk have vs UserVoice?
Can I save money by paying annually for Freshdesk or UserVoice?
What is the most popular Freshdesk plan?
What pricing models do Freshdesk and UserVoice use?
How do Freshdesk and UserVoice compare for Customer Support?
Sources
- Freshdesk Official Pricing— Vendor pricing page
- UserVoice Official Pricing— Vendor pricing page
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