Zendesk Sell vs Zoho CRM: Pricing Comparison 2026
Side-by-side pricing comparison of Zendesk Sell and Zoho CRM. See all plans, features, and costs at a glance.
Bottom line: Zendesk Sell starts at Custom pricing and Zoho CRM starts at $7/mo. Compare all 28 pricing tiers side by side.
Last updated: August 31, 2026
Zoho CRM - Zoho CRM offers a free plan.
Zendesk Sell vs Zoho CRM: Quick Pricing Facts
| Feature | Zendesk Sell | Zoho CRM |
|---|---|---|
| Starting Price | Custom pricing | $7/mo |
| Number of Plans | 23 | 5 |
| Free Tier | No | Yes |
| Pricing Model | per-seat | per-seat |
| Annual Discount | N/A | N/A |
Zendesk Sell and Zoho CRM are both priced at Custom pricing, making them equally accessible CRM tools. Together they offer 28 pricing plans with 52 features compared, so the best choice comes down to which features match your needs.
Zoho CRM stands out with a free plan for getting started.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your CRM needs.
| Pricing Plans |  Zendesk Sell Try free |  Zoho CRM Try freeAffiliate |
|---|---|---|
| Tier 1 | AI Agents Custom pricing | Free $0/monthCheapest Includes
|
| Tier 2 | Copilot Custom pricing | Standard $14/monthCheapest Includes
|
| Tier 3 | Email Custom pricing | ProfessionalPopular $23/monthCheapest Includes
|
| Tier 4 | Messaging and live chat Custom pricing | Enterprise $40/monthCheapest Includes
|
| Tier 5 | Social and business Custom pricing | Bigin Express $7/monthCheapest Includes
|
| Tier 6 | Voice Custom pricing | - |
| Tier 7 | Help center Custom pricing | - |
| Tier 8 | Knowledge management Custom pricing | - |
| Tier 9 | Community forums Custom pricing | - |
| Tier 10 | Agent workspace with customer context Custom pricing | - |
| Tier 11 | Collaboration tools Custom pricing | - |
| Tier 12 | Marketplace Custom pricing | - |
| Tier 13 | Workflows Custom pricing | - |
| Tier 14 | Automations & intelligence Custom pricing | - |
| Tier 15 | Change management Custom pricing | - |
| Tier 16 | Reporting & analytics Custom pricing | - |
| Tier 17 | Data Custom pricing | - |
| Tier 18 | Custom apps and integrations Custom pricing | - |
| Tier 19 | Developer tools Custom pricing | - |
| Tier 20 | Security and compliance Custom pricing | - |
| Tier 21 | Messaging platform (Sunshine Conversations) Custom pricing | - |
| Tier 22 | Contact Center Custom pricing | - |
| Tier 23 | Support and services from the Zendesk team Custom pricing | - |
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Frequently Asked Questions: Zendesk Sell vs Zoho CRM
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Sources
- Zendesk Sell Official Pricing- Vendor pricing page
- Zoho CRM Official Pricing- Vendor pricing page
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