Bigin by Zoho vs Zendesk Sell: Pricing Comparison 2026
Side-by-side pricing comparison of Bigin by Zoho and Zendesk Sell. See all plans, features, and costs at a glance.
Bottom line: Bigin by Zoho starts at $9/mo and Zendesk Sell starts at Custom pricing. Compare all 8 pricing tiers side by side.
Last updated: March 16, 2026
Bigin by Zoho vs Zendesk Sell: Quick Pricing Facts
| Feature | Bigin by Zoho | Zendesk Sell |
|---|---|---|
| Starting Price | $9/mo | Custom pricing |
| Number of Plans | 4 | 4 |
| Free Tier | Yes | No |
| Pricing Model | per-seat | per-seat |
| Annual Discount | N/A | N/A |
Bigin by Zoho and Zendesk Sell are both priced at $9/mo, making them equally accessible CRM tools. Together they offer 8 pricing plans with 0 features compared, so the best choice comes down to which features match your needs.
Bigin by Zoho stands out with a free plan for getting started.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your CRM needs.
| Pricing Plans |  Bigin by Zoho Try it free |  Zendesk Sell Try it free |
|---|---|---|
| Tier 1 | Free $0/monthCheapest | ADVANCED AI AGENTS Custom pricing |
| Tier 2 | Express $9/monthCheapest | COPILOT Custom pricing |
| Tier 3 | Premier $15/monthCheapest | ZENDESK QUALITY ASSURANCE Custom pricing |
| Tier 4 | Bigin 360 $21/monthCheapest | ZENDESK WORKFORCE MANAGEMENT Custom pricing |
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Bigin by Zoho
Bigin by Zoho offers a free plan.
Based on pricing data only. Review the full comparison below for your specific needs.
Best value: Bigin by Zoho
Try Bigin by Zoho freeWhich Should You Choose?
Choose Bigin by Zoho if:
- •You need a free plan with core features—Bigin by Zoho offers no-cost access with no credit card required
- •You prioritize Bigin by Zoho's user experience and interface over price (both tools are similarly priced)
- •Bigin by Zoho's per-seat pricing lets you match exact team size without tier gaps
Choose Zendesk Sell if:
- •Your team needs custom enterprise pricing—Zendesk Sell offers negotiated terms for large deployments
- •You prioritize Zendesk Sell's user experience and interface over price (both tools are similarly priced)
- •You need predictable billing — Zendesk Sell's per-seat model avoids surprise overages
Bigin by Zoho offers a free plan [1], eliminating the cost barrier for evaluation, while Zendesk Sell requires paid subscription from the start. This gives Bigin by Zoho a significant advantage for teams with budget constraints or extended trial periods. Once you outgrow Bigin by Zoho's free tier, upgrading to a paid plan at approximately $9/mo provides substantial additional functionality. Compare this pricing path against Zendesk Sell's tiering starting at Custom pricing to assess total cost of ownership over 12 months. Bigin by Zoho's 4 tiers provide flexibility at different budgets, while Zendesk Sell's 4 tiers structure may force you into higher-cost plans than necessary for your use case. If evaluation cost matters to your decision, Bigin by Zoho is the obvious starting point with zero financial commitment. Use the free tier to validate core functionality before committing to paid plans from either tool.
Frequently Asked Questions: Bigin by Zoho vs Zendesk Sell
How many pricing plans does Bigin by Zoho have vs Zendesk Sell?
Does Bigin by Zoho or Zendesk Sell offer a free plan?
Does Bigin by Zoho or Zendesk Sell offer custom enterprise pricing?
How do Bigin by Zoho and Zendesk Sell compare for CRM?
Sources
- Bigin by Zoho Official Pricing— Vendor pricing page
- Zendesk Sell Official Pricing— Vendor pricing page
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