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Close Pricing Plans & Tiers

CRM built for inside sales teams with calling and email

CRMper-seatFrom $49/mo

Pricing last verified: March 16, 2026

Data compiled by Arthur Jacquemin, Founder & Lead Analyst
Updated March 16, 2026
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Pricing Analysis

Close's extreme low-end ($9/mo for Solo with 10K leads, everything in Essentials) is a loss-leader designed to capture solopreneurs and tiny agencies, establishing baseline features (forms, email, SMS, calling) that normally cost $20–40 per-seat minimum. This forces competitors to match or appear feature-deficient, a pricing judo move that commoditizes core selling mechanics.

The Growth tier ($99/mo POPULAR, includes Power Dialer + AI Email Assistant) prices at parity with competitors' base plans (HubSpot $50, Pipedrive $99) while including calling natively—a $300+/year feature advantage that's invisible to buyers comparing feature tables. Close monetizes phone integration expertise as a tier-pricing advantage rather than upsell.

Scale tier ($139/mo) adds Predictive Dialer and role-based access—infrastructure features that are table-stakes for >3-person teams but positioned as 'premium' to justify $40/mo premium. This reveals Close's monetization strategy: they're not selling Predictive Dialer separately; they're bundling it as a lock-in to discourage mid-market buyers from evaluating standalone telephony platforms.

Strengths

  • Solo tier ($9/mo) is genuinely operational for freelance brokers or coaches—10K leads + unlimited contacts + full email/SMS/calling suite eliminates the 'basic CRM + separate dialer + separate email tool' stack that typically costs $60+/mo for solopreneurs.
  • Essentials ($35/mo) becomes a team-friendly price point once you factor in native calling—competitors charging $50 base + $20 calling add-on are actually $70/mo, making Close's $35 entry point 50% cheaper for full-featured small teams.
  • Growth tier ($99/mo) bundles AI Email Assistant and Power Dialer, which Outreach sells as separate module subscriptions ($40–80 each), making Close's all-in pricing transparent versus competitor's module tax.

Considerations

  • Lead limits on Solo (10K) and Essentials (unlimited) create a false ceiling—teams exceeding 10K quickly realize they need Essentials, creating a $26/mo upgrade cliff with no transparent guidance on when to switch.
  • Power Dialer (Growth+) is hidden in tier bundles; buyers can't pay for dialing alone at Essentials tier, forcing wholesale tier jumps to access calling productivity, unlike competitors offering à la carte add-ons.
  • Predictive Dialer (Scale tier) requires $139/mo minimum; Outreach and SalesLoft charge $200–400 for this feature alone, but Close's bundling obscures true feature cost, making buyers overpay for tier features they don't need alongside dialing.
Ideal For

Inside sales teams of 2–15 using phone-first prospecting with need for native calling + email workflow automation.

Pricing Takeaway

Close bundles calling into CRM tiers to eliminate competitor's dialer add-on tax, making Growth ($99/mo) the true entry point for teams, not Essentials, despite pricing psychology suggesting otherwise.

Third-Party Ratings

G2Close CRM ReviewsCapterraClose Reviews

Best choice: Close

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Pricing Plans (3)

Essentials

$49/mo

$35/year

  • ✓Unlimited contacts & leads
  • ✓Multiple pipelines
  • ✓Advanced lead & activity filters
  • ✓Built-in forms, email, calling & SMS
  • ✓Centralized inbox & task lists
Start with Essentials

Growth

$109/mo

$99/year

  • ✓Automated workflows
  • ✓Power Dialer
  • ✓AI Email Assistant
  • ✓Custom Activities
Start with Growth

Scale

$149/mo

$139/year

  • ✓Role-based access & permissions
  • ✓Lead visibility rules
  • ✓Predictive Dialer
  • ✓Unlimited call recording
Start with Scale

How does Close pricing compare?

See how Close's 3 pricing plans stack up against similar CRM tools.

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Frequently Asked Questions

How much does Close CRM cost per user?
Close charges $29/user/month for the Starter plan (billed annually at $290/user/year) or $35/user/month for monthly billing. Professional costs $59/user/month annually, and Enterprise is $99/user/month. All plans include unlimited contacts, calls, SMS, and email — no overages for communication channels.
Does Close CRM include phone calling and SMS in the base price?
Yes, all Close plans include unlimited calling, SMS, and email at no additional cost. Competitors like HubSpot charge $50-150/month extra for Sales Hub. For sales teams making 50+ calls per day, Close's included calling infrastructure saves $100-300/month versus adding calling add-ons elsewhere.
Is Close CRM cheaper than Salesforce for small sales teams?
Yes, Close's Starter is $29/user/month with unlimited communication channels. Salesforce Starter is $25/user/month but lacks calling and SMS — you'd need integrations costing $50-200/month. For a 5-person team prioritizing calling and SMS, Close at $145/month is cheaper than Salesforce + calling add-ons at $300+/month.
Does Close offer a free plan?
Close offers a 14-day free trial but no permanent free plan. This contrasts with HubSpot's unlimited free CRM. However, Close's Starter plan at $29/user/month for unlimited contacts and calling is affordable enough that the lack of free tier is less penalizing than enterprise CRMs.
How does Close handle SMS and calling costs?
Close includes SMS and calling minutes in all plans with no per-message or per-minute charges. SMS and calling are truly unlimited. This flat-rate approach differs from Twilio ($0.0075/SMS) and other VOIP services where communication usage is metered.
Can Close integrate with my existing email and calendar?
Yes, Close integrates with Gmail, Outlook, and Google Calendar for email and meeting sync. All integrations are included in the base plan without additional fees or seats. This allows non-paying stakeholders to access the CRM through email forwarding without consuming a $29/user/month seat.

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Sources

  1. Close Official Pricing— Vendor pricing page
  2. Close CRM Reviews— Independent reviews on G2
  3. Close Reviews— Independent reviews on Capterra

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