Apptivo vs Zendesk Sell: Pricing Comparison 2026
Side-by-side pricing comparison of Apptivo and Zendesk Sell. See all plans, features, and costs at a glance.
Bottom line: Apptivo starts at $20/mo and Zendesk Sell starts at Custom pricing. Compare all 27 pricing tiers side by side.
Last updated: August 24, 2026
Apptivo - Apptivo's lower price and broader operational coverage win for teams outside the Zendesk ecosystem.
Apptivo vs Zendesk Sell: Quick Pricing Facts
| Feature | Apptivo | Zendesk Sell |
|---|---|---|
| Starting Price | $20/mo | Custom pricing |
| Number of Plans | 4 | 23 |
| Free Tier | No | No |
| Pricing Model | per-seat | per-seat |
| Annual Discount | N/A | N/A |
Apptivo and Zendesk Sell are both priced at $20/mo, making them equally accessible CRM tools. Together they offer 27 pricing plans with 25 features compared, so the best choice comes down to which features match your needs.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your CRM needs.
| Pricing Plans |  Apptivo Try free |  Zendesk Sell Try free |
|---|---|---|
| Tier 1 | Lite $20/monthCheapest Includes
| AI Agents Custom pricing |
| Tier 2 | Premium $30/monthCheapest Includes
| Copilot Custom pricing |
| Tier 3 | Ultimate $50/monthCheapest Includes
| Email Custom pricing |
| Tier 4 | Enterprise Custom pricing Includes
| Messaging and live chat Custom pricing |
| Tier 5 | - | Social and business Custom pricing |
| Tier 6 | - | Voice Custom pricing |
| Tier 7 | - | Help center Custom pricing |
| Tier 8 | - | Knowledge management Custom pricing |
| Tier 9 | - | Community forums Custom pricing |
| Tier 10 | - | Agent workspace with customer context Custom pricing |
| Tier 11 | - | Collaboration tools Custom pricing |
| Tier 12 | - | Marketplace Custom pricing |
| Tier 13 | - | Workflows Custom pricing |
| Tier 14 | - | Automations & intelligence Custom pricing |
| Tier 15 | - | Change management Custom pricing |
| Tier 16 | - | Reporting & analytics Custom pricing |
| Tier 17 | - | Data Custom pricing |
| Tier 18 | - | Custom apps and integrations Custom pricing |
| Tier 19 | - | Developer tools Custom pricing |
| Tier 20 | - | Security and compliance Custom pricing |
| Tier 21 | - | Messaging platform (Sunshine Conversations) Custom pricing |
| Tier 22 | - | Contact Center Custom pricing |
| Tier 23 | - | Support and services from the Zendesk team Custom pricing |
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Apptivo
Apptivo's lower price and broader operational coverage win for teams outside the Zendesk ecosystem.
Based on pricing data only. Review the full comparison below for your specific needs.
Try Apptivo freeFrom $20/moWhich Should You Choose?
Choose Apptivo if:
- •You need invoicing, procurement, and project management alongside CRM at $10/user/month
- •Apptivo's broader business operations coverage replaces more tools
- •Your team doesn't use Zendesk Support and doesn't need the ecosystem integration
Choose Zendesk Sell if:
- •You need a CRM integrated with Zendesk Support for unified sales and service data
- •Zendesk Sell's built-in calling and email tracking serve inside sales teams well
- •Your organization already uses Zendesk and wants a native CRM integration
Zendesk Sell is the sales CRM for Zendesk shops - at $19/agent/month, it provides a clean pipeline that shares customer data with Zendesk Support. Apptivo is a broader business platform at $10/user/month. Apptivo wins on price and operational breadth. Zendesk Sell wins for organizations already in the Zendesk ecosystem where sales-to-support data sharing is valuable. Outside the Zendesk ecosystem, Apptivo's coverage and lower cost are more compelling.
Frequently Asked Questions: Apptivo vs Zendesk Sell
How many pricing plans does Apptivo have vs Zendesk Sell?
Does Apptivo or Zendesk Sell offer custom enterprise pricing?
How do Apptivo and Zendesk Sell compare for CRM?
Sources
- Apptivo Official Pricing- Vendor pricing page
- Zendesk Sell Official Pricing- Vendor pricing page
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