Canny vs Chatwoot: Pricing Comparison 2026
Side-by-side pricing comparison of Canny and Chatwoot. See all plans, features, and costs at a glance.
Bottom line: Both Canny and Chatwoot offer free plans. Canny has 4 pricing tiers while Chatwoot has 4.
Last updated: March 16, 2026
Canny vs Chatwoot: Quick Pricing Facts
| Feature | Canny | Chatwoot |
|---|---|---|
| Starting Price | $19/mo | $19/mo |
| Number of Plans | 4 | 4 |
| Free Tier | Yes | Yes |
| Pricing Model | flat | open-source |
| Annual Discount | N/A | N/A |
Canny and Chatwoot are both priced at $19/mo, making them equally accessible Customer Support tools. Together they offer 8 pricing plans with 35 features compared, so the best choice comes down to which features match your needs.
Both tools offer free plans, making them accessible for teams on a budget. Canny uses flat pricing while Chatwoot uses open-source pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Canny Try it free |  Chatwoot Try it free |
|---|---|---|
| Tier 1 | $0 / month $0/monthCheapest Includes
| |
| Tier 2 | $19 / month billed yearly $19/monthCheapest Includes
| Startups $19/monthCheapest Includes
|
| Tier 3 | $79 / month billed yearlyPopular $79/month Includes
| Business $39/monthCheapest Includes
|
| Tier 4 | Let's talk Custom pricing Includes
| Enterprise $99/monthCheapest Includes
|
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Chatwoot
Chatwoot offers a free plan.
Based on pricing data only. Review the full comparison below for your specific needs.
Best value: Chatwoot
Try Chatwoot freeWhich Should You Choose?
Choose Canny if:
- •You prefer Canny's free tier features—25 tracked users, Unlimited posts
- •Your team needs custom enterprise pricing—Canny offers negotiated terms for large deployments
- •You prioritize Canny's user experience and interface over price (both tools are similarly priced)
Choose Chatwoot if:
- •You prefer Chatwoot's free tier features—Conversations, 500/month
- •You want more features built-in—Chatwoot offers 11 additional features across its plans
- •You prioritize Chatwoot's user experience and interface over price (both tools are similarly priced)
Both Canny and Chatwoot offer free plans [1], eliminating cost barriers for evaluation. This means you can test both tools thoroughly with your actual workflows before any financial commitment. The free tiers differ in scope: Canny includes 3 features, while Chatwoot includes 5 features. Evaluate which free tier matches your evaluation needs before deciding to upgrade. Your best approach is to activate both free trials and evaluate which tool's workflow, integrations, and user experience align better with your team's needs before committing to paid plans.
Frequently Asked Questions: Canny vs Chatwoot
Which is cheaper, Canny or Chatwoot?
How many pricing plans does Canny have vs Chatwoot?
Does Canny or Chatwoot offer a free plan?
What is the most popular Canny plan?
Does Canny or Chatwoot offer custom enterprise pricing?
What pricing models do Canny and Chatwoot use?
How do Canny and Chatwoot compare for Customer Support?
Sources
- Canny Official Pricing— Vendor pricing page
- Chatwoot Official Pricing— Vendor pricing page
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