Canny vs Chatwoot: Pricing Comparison 2026
Side-by-side pricing comparison of Canny and Chatwoot. See all plans, features, and costs at a glance.
Bottom line: Chatwoot starts at $19/mo, making it $60/mo cheaper than Canny ($79/mo). Canny offers a free plan.
Last updated: June 22, 2026
Canny vs Chatwoot: Quick Pricing Facts
| Feature | Canny | Chatwoot |
|---|---|---|
| Starting Price | $79/mo | $19/mo |
| Number of Plans | 3 | 4 |
| Free Tier | Yes | Yes |
| Pricing Model | flat | open-source |
| Annual Discount | N/A | N/A |
Chatwoot is the more affordable option, starting at $19/mo compared to Canny's $79/mo. Both are Customer Support tools with 7 combined pricing plans and 32 features compared.
Both tools offer free plans, making them accessible for teams on a budget. Canny uses flat pricing while Chatwoot uses open-source pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Canny Try free |  Chatwoot Try free |
|---|---|---|
| Tier 1 | $0 / month $0/monthCheapest Includes
| |
| Tier 2 | $79 / month billed yearlyPopular $79/month Includes
| Startups $19/monthCheapest Includes
|
| Tier 3 | Let's talk Custom pricing Includes
| Business $39/monthCheapest Includes
|
| Tier 4 | - | Enterprise $99/monthCheapest Includes
|
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Which Should You Choose?
Choose Canny if:
- •You need a product feedback and feature voting board for your users
- •You want to collect, prioritize, and communicate product roadmap decisions
- •You need changelog posts and announcement tools tied to user requests
Choose Chatwoot if:
- •You need a multi-channel customer support inbox - email, chat, WhatsApp, and social
- •You want a self-hostable open-source alternative to Intercom or Zendesk
- •You need live chat support tooling, not product feedback collection
Canny is a product feedback management platform for collecting and prioritizing feature requests. Chatwoot is an open-source customer support platform with a shared inbox for multiple channels. Canny pricing starts at $79/month. Chatwoot is free to self-host. These tools solve different problems - Canny for product teams, Chatwoot for support teams. Many companies use both alongside each other.
Frequently Asked Questions: Canny vs Chatwoot
Which is cheaper, Canny or Chatwoot?
How many pricing plans does Canny have vs Chatwoot?
Does Canny or Chatwoot offer a free plan?
What is the most popular Canny plan?
Does Canny or Chatwoot offer custom enterprise pricing?
What pricing models do Canny and Chatwoot use?
How do Canny and Chatwoot compare for Customer Support?
Sources
- Canny Official Pricing- Vendor pricing page
- Chatwoot Official Pricing- Vendor pricing page
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