Chatwoot vs Gorgias: Pricing Comparison 2026
Side-by-side pricing comparison of Chatwoot and Gorgias. See all plans, features, and costs at a glance.
Bottom line: Gorgias starts at $10/mo, making it $9/mo cheaper than Chatwoot ($19/mo). Chatwoot offers a free plan.
Last updated: March 16, 2026
Chatwoot vs Gorgias: Quick Pricing Facts
| Feature | Chatwoot | Gorgias |
|---|---|---|
| Starting Price | $19/mo | $10/mo |
| Number of Plans | 4 | 5 |
| Free Tier | Yes | No |
| Pricing Model | open-source | usage-based |
| Annual Discount | N/A | N/A |
Gorgias is the more affordable option, starting at $10/mo compared to Chatwoot's $19/mo. Both are Customer Support tools with 9 combined pricing plans and 23 features compared.
Chatwoot stands out with a free plan for getting started. Chatwoot uses open-source pricing while Gorgias uses usage-based pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Chatwoot Try it free |  Gorgias Try it free |
|---|---|---|
| Tier 1 | Starter $10/month | |
| Tier 2 | Startups $19/monthCheapest Includes
| Basic $50/month |
| Tier 3 | Business $39/monthCheapest Includes
| Pro $300/month |
| Tier 4 | Enterprise $99/monthCheapest Includes
| Advanced $750/month |
| Tier 5 | — | Enterprise Custom pricing |
Swipe to compare plans →
Chatwoot
Chatwoot offers a free plan.
Based on pricing data only. Review the full comparison below for your specific needs.
Best value: Chatwoot
Try Chatwoot freeWhich Should You Choose?
Choose Chatwoot if:
- •You need a free plan with Conversations, 500/month—Chatwoot offers no-cost access with no credit card required
- •You want more features built-in—Chatwoot offers 23 additional features across its plans
- •You want Chatwoot's approach to incremental feature unlocking across its 4 pricing tiers
Choose Gorgias if:
- •You want lower per-user costs—Gorgias starts at $10/mo, saving $9/mo compared to Chatwoot at $19/mo
- •You need 5 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
- •Your team needs custom enterprise pricing—Gorgias offers negotiated terms for large deployments
Chatwoot offers a free plan [1], eliminating the cost barrier for evaluation, while Gorgias requires paid subscription from the start. This gives Chatwoot a significant advantage for teams with budget constraints or extended trial periods. Once you outgrow Chatwoot's free tier, upgrading to a paid plan at approximately $19/mo provides substantial additional functionality. Compare this pricing path against Gorgias' tiering starting at $10/mo to assess total cost of ownership over 12 months. Chatwoot's 4 tiers provide flexibility at different budgets, while Gorgias' 5 tiers structure may force you into higher-cost plans than necessary for your use case. If evaluation cost matters to your decision, Chatwoot is the obvious starting point with zero financial commitment. Use the free tier to validate core functionality before committing to paid plans from either tool.
Frequently Asked Questions: Chatwoot vs Gorgias
Which is cheaper, Chatwoot or Gorgias?
How many pricing plans does Chatwoot have vs Gorgias?
Does Chatwoot or Gorgias offer a free plan?
Does Chatwoot or Gorgias offer custom enterprise pricing?
What pricing models do Chatwoot and Gorgias use?
How do Chatwoot and Gorgias compare for Customer Support?
Sources
- Chatwoot Official Pricing— Vendor pricing page
- Gorgias Official Pricing— Vendor pricing page
Related Articles
Track Price Changes
Get notified when pricing changes for these tools.