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Capsule CRM vs Copper: Pricing Comparison 2026

Side-by-side pricing comparison of Capsule CRM and Copper. See all plans, features, and costs at a glance.

Bottom line: Capsule CRM starts at $18/mo and Copper starts at Custom pricing. Compare all 9 pricing tiers side by side.

Last updated: March 16, 2026

Data compiled by Arthur Jacquemin
Updated March 16, 2026

Capsule CRM vs Copper: Quick Pricing Facts

FeatureCapsule CRMCopper
Starting Price$18/moCustom pricing
Number of Plans54
Free TierYesNo
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

Capsule CRM and Copper are both priced at $18/mo, making them equally accessible CRM tools. Together they offer 9 pricing plans with 58 features compared, so the best choice comes down to which features match your needs.

Capsule CRM stands out with a free plan for getting started.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your CRM needs.

Pricing Plans
Capsule CRM
Capsule CRM
Try it free
Tier 1
Free
$0/monthCheapest
Includes
  • 250 Contacts
  • 5 custom fields
  • 1 Sales Pipeline
  • Activity Log
  • Contact History
  • Outlook & Gmail add-in
  • Mobile app access
  • Upgrade to a paid plan anytime
Start with Free
Starter
$9 / year
Includes
  • 1,000 contact limit
  • Google Workspace integration
  • Tasks + Activity feed
  • Forms
  • Zapier integration
Start with Starter
Tier 2
Starter
$18/monthCheapest
Includes
  • 30,000 Contacts
  • Email TemplatesAvoid writing the same email over and over with a bank of reusable templates, ready to edit and send
  • Shared MailboxConnect a shared email inbox to enable multiple team members to respond from the same account e.g. sales@, support@, info@
  • Basic Reporting
  • Premium IntegrationsAccess direct integrations with tools like Xero, Zendesk and Import2
  • GoalsSet and track performance objectives around Opportunities won or created
  • AI Pipeline GeneratorBuild a custom sales pipeline tailored to your unique business and process in seconds.
Start with Starter
Basic
$23 / year
Includes
  • 2,500 contact limit
  • Task automation
  • Pipelines
  • Project Management
  • Contact enrichment
Start with Basic
Tier 3
GrowthEnhanced AI ToolsPopular
$36/monthCheapest
Includes
  • 60,000 Contacts
  • Workflow AutomationsDefine repeatable sales processes by configuring a series of tasks, email notifications or stage changes within pipeline/project boards
  • Advanced Sales ReportingMore in depth reports so you can get visibility on your sales forecast, where you are losing the most sales and how active your team is.
  • Reporting DashboardsAnalyze CRM data for insights on conversions, task efficiency, pipeline, projects, and contact health.
  • Multiple Sales Pipelines
  • Multiple Project Boards
  • Project ManagementManage client delivery and other activities via kanban-style project boards
  • Team & Access Controls
  • AI Business EnrichmentAI automatically fills out business information at a contact level, so you don’t have to.
  • AI SummariesGet an instant summary of the last 50 activities on any Contact, Opportunity, or Project.
Start with GrowthEnhanced AI Tools
ProfessionalPopular
$59 / year
Includes
  • 15,000 contact limit
  • Workflow automation
  • Bulk email
  • Reporting
  • Integrations
Start with Professional
Tier 4
AdvancedEnhanced AI Tools
$54/monthCheapest
Includes
  • 120,000 Contacts
  • 50 project boards
  • 50 sales pipelines
Start with AdvancedEnhanced AI Tools
Business
$99 / year
Includes
  • Unlimited contacts
  • Email series
  • Custom reports
  • Multi-currency
  • Premium support
Start with Business
Tier 5
Enhanced AI ToolsPopular
$36/monthCheapest
Includes
  • 60,000 Contacts
  • Workflow Automations Define repeatable sales processes by configuring a series of tasks, email notifications or stage changes within pipeline/project boards
  • Advanced Sales Reporting More in depth reports so you can get visibility on your sales forecast, where you are losing the most sales and how active your team is.
  • Reporting Dashboards Analyze CRM data for insights on conversions, task efficiency, pipeline, projects, and contact health.
  • Multiple Sales Pipelines
  • Multiple Project Boards
  • Project Management Manage client delivery and other activities via kanban-style project boards
  • Team & Access Controls
  • AI Business Enrichment AI automatically fills out business information at a contact level, so you don’t have to.
  • AI Summaries Get an instant summary of the last 50 activities on any Contact, Opportunity, or Project.
Start with Enhanced AI Tools

Swipe to compare plans →

Capsule CRM

Simple and smart online CRM for small businesses

View all Capsule CRM plans

Copper

Google Workspace-native CRM for relationship management

View all Copper plans
Our Pick

Capsule CRM

Capsule CRM offers a free plan, offers 5 tiers vs 4.

Based on pricing data only. Review the full comparison below for your specific needs.

Best value: Capsule CRM

Try Capsule CRM free

Which Should You Choose?

Choose Capsule CRM if:

  • You need a free plan with 250 Contacts, 5 custom fields—Capsule CRM offers no-cost access with no credit card required
  • You need 5 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
  • You want more features built-in—Capsule CRM offers 18 additional features across its plans

Choose Copper if:

  • Your team needs custom enterprise pricing—Copper offers negotiated terms for large deployments
  • You prioritize Copper's user experience and interface over price (both tools are similarly priced)
  • You prefer Copper's per-seat model with its 4-tier structure

Capsule CRM offers a free plan [1], eliminating the cost barrier for evaluation, while Copper requires paid subscription from the start. This gives Capsule CRM a significant advantage for teams with budget constraints or extended trial periods. Once you outgrow Capsule CRM's free tier, upgrading to a paid plan at approximately $36/mo provides substantial additional functionality. Compare this pricing path against Copper's tiering starting at Custom pricing to assess total cost of ownership over 12 months. Capsule CRM's 5 tiers provide flexibility at different budgets, while Copper's 4 tiers structure may force you into higher-cost plans than necessary for your use case. If evaluation cost matters to your decision, Capsule CRM is the obvious starting point with zero financial commitment. Use the free tier to validate core functionality before committing to paid plans from either tool.

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Frequently Asked Questions: Capsule CRM vs Copper

How many pricing plans does Capsule CRM have vs Copper?
Capsule CRM offers 5 pricing plans, while Copper offers 4 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Capsule CRM or Copper offer a free plan?
Capsule CRM offers a free plan, while Copper does not. If budget is a concern, Capsule CRM lets you get started at no cost.
Can I save money by paying annually for Capsule CRM or Copper?
Both Capsule CRM and Copper offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
What is the most popular Capsule CRM plan?
The GrowthEnhanced AI Tools plan is Capsule CRM's most popular tier, priced at $36/mo. Key features include 60,000 Contacts, Workflow AutomationsDefine repeatable sales processes by configuring a series of tasks, email notifications or stage changes within pipeline/project boards, Advanced Sales ReportingMore in depth reports so you can get visibility on your sales forecast, where you are losing the most sales and how active your team is..
What is the most popular Copper plan?
The Professional plan is Copper's most popular tier, priced at Custom pricing. Key features include 15,000 contact limit, Workflow automation, Bulk email.
Does Capsule CRM or Copper offer custom enterprise pricing?
Copper offers a custom-priced enterprise tier for larger teams. Capsule CRM lists all its pricing publicly.
How do Capsule CRM and Copper compare for CRM?
Both Capsule CRM and Copper are CRM tools. Capsule CRM offers 5 plans starting at $18/mo, while Copper offers 4 plans starting at Custom pricing. Review the feature breakdowns above to see which better fits your CRM needs.

Sources

  1. Capsule CRM Official PricingVendor pricing page
  2. Copper Official PricingVendor pricing page

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