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Capsule CRM vs SugarCRM: Pricing Comparison 2026

Side-by-side pricing comparison of Capsule CRM and SugarCRM. See all plans, features, and costs at a glance.

Bottom line: Capsule CRM starts at $18/mo, making it $41/mo cheaper than SugarCRM ($59/mo). Capsule CRM offers a free plan.

Last updated: August 3, 2026

Data compiled by Arthur Jacquemin
Updated August 3, 2026
Try Capsule CRM freeTry SugarCRM freePrice updated 6d ago
Best Value

Capsule CRM - Capsule CRM offers a free plan, starts at $41/mo lower ($18/mo vs $59/mo), offers 4 tiers vs 3.

Capsule CRM vs SugarCRM: Quick Pricing Facts

FeatureCapsule CRMSugarCRM
Starting Price$18/mo$59/mo
Number of Plans43
Free TierYesNo
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

Capsule CRM is the more affordable option, starting at $18/mo compared to SugarCRM's $59/mo. Both are CRM tools with 7 combined pricing plans and 56 features compared. At comparable tiers, the monthly price difference is $49.

Capsule CRM stands out with a free plan for getting started.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your CRM needs.

Pricing Plans
Capsule CRM
Capsule CRM
Try free
SugarCRM
SugarCRM
Try free
Tier 1
Free
$0/monthCheapest
Includes
  • 250 Contacts
  • 5 custom fields
  • 1 Sales Pipeline
  • Custom Sales Milestones
  • Custom Task CategoriesUpgrade to go beyond standard categories by setting custom task types that fit your specific workflows.
  • Advanced Mail ConnectionUse your Gmail or Outlook account to send emails now. Upgrade to connect professional mail servers for advanced business needs.
Start with Free
Standard
$59/month
Includes
  • Gestion des pipelines
  • Projections de vente
  • Analyses du pipeline
  • Disponibilité mobile
  • Communication omni-canal
  • Gestion des processus d'entreprise
  • Extensibilité & intégrabilité
  • Connecteurs pour SharePoint, Google, Dropbox et Docusign
  • Utilisation des champs personnalisables
  • Sandbox
  • *Intégration de la messagerie et du calendrier
Start with Standard
Tier 2
Starter
$18/monthCheapest
Includes
  • 30,000 Contacts
  • Email TemplatesAvoid writing the same email over and over with a bank of reusable templates, ready to edit and send
  • Shared MailboxConnect a shared email inbox to enable multiple team members to respond from the same account e.g. sales@, support@, info@
  • Basic Reporting
  • Premium IntegrationsAccess direct integrations with tools like Xero, Zendesk and Import2
  • GoalsSet and track performance objectives around Opportunities, Tasks, and Activites
  • AI Pipeline GeneratorBuild a custom sales pipeline tailored to your unique business and process in seconds.
  • Custom Activity Types
Start with Starter
AdvancedPopular
$85/month
Includes
  • Intégration de la messagerie et du calendrier
  • Gestion des tickets
  • Analyse des anomalies
  • Support standard
  • *Priorisation intelligente des leads
  • *Revenue Intelligence
  • *IA générative
  • *Analyse de sentiment
  • *Chat et chatbot
Start with Advanced
Tier 3
GrowthEnhanced AI ToolsPopular
$36/monthCheapest
Includes
  • 60,000 Contacts
  • Workflow AutomationsDefine repeatable sales processes by configuring a series of tasks, email notifications or stage changes within pipeline/project boards
  • Advanced Sales ReportingMore in depth reports so you can get visibility on your sales forecast, where you are losing the most sales and how active your team is.
  • Reporting DashboardsAnalyze CRM data for insights on conversions, task efficiency, pipeline, projects, and contact health.
  • Multiple Sales Pipelines
  • Multiple Project Boards
  • Project ManagementManage client delivery and other activities via kanban-style project boards
  • Team & Access Controls
  • AI Business EnrichmentAI automatically fills out business information at a contact level, so you don’t have to.
  • AI SummariesGet an instant summary of the last 50 activities on any Contact, Opportunity, or Project.
  • AI Meeting PrepGet a focused brief for every meeting in one click—surfacing notes, history, risks and opportunities so you can walk into any call prepared.Beta
Start with GrowthEnhanced AI Tools
Premier
$135/month
Includes
  • Enrichissement des données & fil d'actualité
  • Géo-cartographie
  • Prédictions de vente avancées
  • 2x stockage de fichiers
  • Support étendu
  • Fil d'actualité
  • Smart guides
  • Connecteur LinkedIn
Start with Premier
Tier 4
AdvancedEnhanced AI Tools
$54/monthCheapest
Includes
  • 120,000 Contacts
  • 50 project boards
  • 50 sales pipelines
Start with AdvancedEnhanced AI Tools
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Capsule CRM

Simple and smart online CRM for small businesses

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SugarCRM

Enterprise CRM with AI predictions and advanced automation

View all SugarCRM plans

Frequently Asked Questions: Capsule CRM vs SugarCRM

Which is cheaper, Capsule CRM or SugarCRM?
As of August 2026, Capsule CRM starts at a lower price point. Capsule CRM starts at $18/mo while SugarCRM starts at $59/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Capsule CRM have vs SugarCRM?
Capsule CRM offers 4 pricing plans, while SugarCRM offers 3 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Capsule CRM or SugarCRM offer a free plan?
Capsule CRM offers a free plan, while SugarCRM does not. If budget is a concern, Capsule CRM lets you get started at no cost.
What is the most popular Capsule CRM plan?
The GrowthEnhanced AI Tools plan is Capsule CRM's most popular tier, priced at $36/mo. Key features include 60,000 Contacts, Workflow AutomationsDefine repeatable sales processes by configuring a series of tasks, email notifications or stage changes within pipeline/project boards, Advanced Sales ReportingMore in depth reports so you can get visibility on your sales forecast, where you are losing the most sales and how active your team is..
What is the most popular SugarCRM plan?
The Advanced plan is SugarCRM's most popular tier, priced at $85/mo. Key features include Intégration de la messagerie et du calendrier, Gestion des tickets, Analyse des anomalies.
How do Capsule CRM and SugarCRM compare for CRM?
Both Capsule CRM and SugarCRM are CRM tools. Capsule CRM offers 4 plans starting at $18/mo, while SugarCRM offers 3 plans starting at $59/mo. Review the feature breakdowns above to see which better fits your CRM needs.
AI Recommendations

Sources

  1. Capsule CRM Official Pricing- Vendor pricing page
  2. SugarCRM Official Pricing- Vendor pricing page

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