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SugarCRM vs Zoho CRM: Pricing Comparison 2026

Side-by-side pricing comparison of SugarCRM and Zoho CRM. See all plans, features, and costs at a glance.

Bottom line: Zoho CRM starts at $14/mo, making it $45/mo cheaper than SugarCRM ($59/mo). Neither offers a free plan.

Last updated: March 16, 2026

Data compiled by Arthur Jacquemin
Updated March 16, 2026

SugarCRM vs Zoho CRM: Quick Pricing Facts

FeatureSugarCRMZoho CRM
Starting Price$59/mo$14/mo
Number of Plans35
Free TierNoNo
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

Zoho CRM is the more affordable option, starting at $14/mo compared to SugarCRM's $59/mo. Both are CRM tools with 8 combined pricing plans and 62 features compared. At comparable tiers, the monthly price difference is $45.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your CRM needs.

Pricing Plans
SugarCRM
SugarCRM
Try it free
Zoho CRM
Zoho CRM
Try it free
Tier 1
Standard
$59/month
Includes
  • Accounts & contact management
  • Lead & opportunity management
  • Quote management
  • Activity management
  • Pipeline management
  • Business process management
  • Reporting & analytics
  • Mobility
  • Basic support
  • *Mail & calendar integration
Start with Standard
Standard
$14/monthCheapest
Includes
  • Workflows & assignment rules
  • Cadences
  • Reports & dashboards
  • Sales forecasting
  • Self service kiosks
  • WhatsApp Business
Start with Standard
Tier 2
AdvancedPopular
$85/month
Includes
  • Mail & calendar integration
  • Case management
  • Bug tracking
  • Standard support
  • *Intelligent lead prioritization
  • *Revenue Intelligence
  • *Generative AI
  • *Sentiment analysis
  • *Chat & chatbot
Start with Advanced
Professional
$23/monthCheapest
Includes
  • CPQ
  • Email intelligence
  • Process automation
  • Widgets
  • Inventory management
  • Google Ads integration
Start with Professional
Tier 3
Premier
$135/month
Includes
  • Geo mapping
  • Enhanced forecasting
  • 2x file managed storage
  • 2x data managed storage
  • Enhanced support
  • News feeds
  • Smart guides
  • LinkedIn connector
Start with Premier
EnterprisePopular
$40/monthCheapest
Includes
  • AI sales assistant
  • Journey orchestration
  • Territory management
  • Custom functions
  • Wizards
  • Customer portals
Start with Enterprise
Tier 4
Ultimate
$52/monthCheapest
Includes
  • Enhanced feature limits
  • Consulting
  • Migration assistance
  • Custom AI/ML
  • Data preparation
Start with Ultimate
Tier 5
Starter
$20/monthCheapest
Includes
  • Sales forecastingTrack progress and estimate future sales using your pipeline insights
  • Team moduleManage your team, roles, and collaboration settings
  • 2500 workflow rulesRules that run when records meet specific criteria
  • 5 CRM Marketplace extensionsPlug-and-play integrations from the Marketplace
  • Ticket managementView, assign, and resolve support tickets.
  • Agent productivityTools that help agents work faster
  • 5 customer support channelsManage customer interactions from different channels
  • Unlimited emailsHandle all customer emails
  • 1 chatbot
  • 25K bot sessionsYour chatbot can handle upto 25K chat sessions per month.
  • Visitor insights (50K visitors/month) View a real-time list of all your website visitors categorized based on your chosen criteria like location, time spent, traffic source, and more.
  • Unlimited projects
Start with Starter

Swipe to compare plans →

SugarCRM

Enterprise CRM with AI predictions and advanced automation

View all SugarCRM plans

Zoho CRM

Affordable CRM with AI assistant, automation, and analytics

View all Zoho CRM plans

What Reviewers Say

Our Pick

Zoho CRM

Zoho CRM starts at $45/mo lower ($14/mo vs $59/mo), offers 5 tiers vs 3.

Based on pricing data only. Review the full comparison below for your specific needs.

Best value: Zoho CRM

Try Zoho CRM free

Which Should You Choose?

Choose SugarCRM if:

  • SugarCRM's 3-tier per-seat structure gives clearer cost visibility for budget planning
  • SugarCRM's focused feature set keeps your team in control without tool bloat
  • Your CRM team's workflow matches SugarCRM's feature organization more naturally

Choose Zoho CRM if:

  • You want lower per-user costs—Zoho CRM starts at $14/mo, saving $45/mo compared to SugarCRM at $59/mo
  • You need 5 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
  • You want more features built-in—Zoho CRM offers 8 additional features across its plans

Zoho CRM is the more affordable choice [1], starting at $14/mo compared to SugarCRM's $59/mo. For a 50-person team on paid plans, this translates to Zoho CRM saving approximately $2250/month. Zoho CRM offers 5 pricing tiers compared to SugarCRM's 3, giving you more granular control over scaling costs as your team grows. Across all tiers, Zoho CRM provides 35 total features versus 27 for SugarCRM, offering a richer feature set depending on your specific needs. For budget-conscious teams seeking predictable costs, Zoho CRM delivers superior value. SugarCRM may justify its premium for specialized needs, but most organizations will find Zoho CRM the smarter financial choice.

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Frequently Asked Questions: SugarCRM vs Zoho CRM

Which is cheaper, SugarCRM or Zoho CRM?
As of March 2026, Zoho CRM starts at a lower price point. SugarCRM starts at $59/mo while Zoho CRM starts at $14/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does SugarCRM have vs Zoho CRM?
SugarCRM offers 3 pricing plans, while Zoho CRM offers 5 plans. More plans typically means more flexibility to match your exact needs and budget.
What is the most popular SugarCRM plan?
The Advanced plan is SugarCRM's most popular tier, priced at $85/mo. Key features include Mail & calendar integration, Case management, Bug tracking.
What is the most popular Zoho CRM plan?
The Enterprise plan is Zoho CRM's most popular tier, priced at $40/mo. Key features include AI sales assistant, Journey orchestration, Territory management.
How do SugarCRM and Zoho CRM compare for CRM?
Both SugarCRM and Zoho CRM are CRM tools. SugarCRM offers 3 plans starting at $59/mo, while Zoho CRM offers 5 plans starting at $14/mo. Review the feature breakdowns above to see which better fits your CRM needs.

Sources

  1. SugarCRM Official PricingVendor pricing page
  2. Zoho CRM Official PricingVendor pricing page

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