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Close vs SugarCRM: Pricing Comparison 2026

Side-by-side pricing comparison of Close and SugarCRM. See all plans, features, and costs at a glance.

Bottom line: Close starts at $49/mo, making it $10/mo cheaper than SugarCRM ($59/mo). Neither offers a free plan.

Last updated: March 16, 2026

Data compiled by Arthur Jacquemin
Updated March 16, 2026
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Close vs SugarCRM: Quick Pricing Facts

FeatureCloseSugarCRM
Starting Price$49/mo$59/mo
Number of Plans33
Free TierNoNo
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

Close is the more affordable option, starting at $49/mo compared to SugarCRM's $59/mo. Both are CRM tools with 6 combined pricing plans and 40 features compared.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your CRM needs.

Pricing Plans
Close
Close
Try it freeAffiliate
SugarCRM
SugarCRM
Try it free
Tier 1
Essentials
$49/monthCheapest
$35 / year
Includes
  • Unlimited contacts & leads
  • Multiple pipelines
  • Advanced lead & activity filters
  • Built-in forms, email, calling & SMS
  • Centralized inbox & task lists
Start with Essentials
Standard
$59/month
Includes
  • Accounts & contact management
  • Lead & opportunity management
  • Quote management
  • Activity management
  • Pipeline management
  • Business process management
  • Reporting & analytics
  • Mobility
  • Basic support
  • *Mail & calendar integration
Start with Standard
Tier 2
Growth
$109/month
$99 / year
Includes
  • Automated workflows
  • Power Dialer
  • AI Email Assistant
  • Custom Activities
Start with Growth
AdvancedPopular
$85/monthCheapest
Includes
  • Mail & calendar integration
  • Case management
  • Bug tracking
  • Standard support
  • *Intelligent lead prioritization
  • *Revenue Intelligence
  • *Generative AI
  • *Sentiment analysis
  • *Chat & chatbot
Start with Advanced
Tier 3
Scale
$149/month
$139 / year
Includes
  • Role-based access & permissions
  • Lead visibility rules
  • Predictive Dialer
  • Unlimited call recording
Start with Scale
Premier
$135/monthCheapest
Includes
  • Geo mapping
  • Enhanced forecasting
  • 2x file managed storage
  • 2x data managed storage
  • Enhanced support
  • News feeds
  • Smart guides
  • LinkedIn connector
Start with Premier

Swipe to compare plans →

Close

CRM built for inside sales teams with calling and email

View all Close plans

SugarCRM

Enterprise CRM with AI predictions and advanced automation

View all SugarCRM plans

What Reviewers Say

Which Should You Choose?

Choose Close if:

  • •You want lower per-user costs—Close starts at $49/mo, saving $10/mo compared to SugarCRM at $59/mo
  • •You need predictable billing — Close's per-seat model avoids surprise overages
  • •You value Close's specific feature progression from free to advanced tier levels

Choose SugarCRM if:

  • •You want more features built-in—SugarCRM offers 14 additional features across its plans
  • •You need predictable billing — SugarCRM's per-seat model avoids surprise overages
  • •You value SugarCRM's specific feature progression from free to advanced tier levels

Close is the more affordable choice [1], starting at $49/mo compared to SugarCRM's $59/mo. For a 50-person team on paid plans, this translates to Close saving approximately $500/month. Close offers 3 pricing tiers compared to SugarCRM's 3, giving you more granular control over scaling costs as your team grows. Across all tiers, Close provides 13 total features versus 27 for SugarCRM, offering a more focused toolset depending on your specific needs. The pricing math favors Close for most team sizes. SugarCRM becomes worth the premium only when its differentiating features are central to your workflow.

Best choice: Close

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Frequently Asked Questions: Close vs SugarCRM

Which is cheaper, Close or SugarCRM?
As of March 2026, Close starts at a lower price point. Close starts at $49/mo while SugarCRM starts at $59/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Close have vs SugarCRM?
Close offers 3 pricing plans, while SugarCRM offers 3 plans. More plans typically means more flexibility to match your exact needs and budget.
Can I save money by paying annually for Close or SugarCRM?
Both Close and SugarCRM offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
What is the most popular SugarCRM plan?
The Advanced plan is SugarCRM's most popular tier, priced at $85/mo. Key features include Mail & calendar integration, Case management, Bug tracking.
How do Close and SugarCRM compare for CRM?
Both Close and SugarCRM are CRM tools. Close offers 3 plans starting at $49/mo, while SugarCRM offers 3 plans starting at $59/mo. Review the feature breakdowns above to see which better fits your CRM needs.

Sources

  1. Close Official Pricing— Vendor pricing page
  2. SugarCRM Official Pricing— Vendor pricing page

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