Dixa vs Kayako: Pricing Comparison 2026
Side-by-side pricing comparison of Dixa and Kayako. See all plans, features, and costs at a glance.
Bottom line: Dixa starts at Custom pricing and Kayako starts at Custom pricing. Compare all 4 pricing tiers side by side.
Last updated: July 6, 2026
Dixa - Dixa for new deployments; Kayako only for teams with significant existing investment.
Dixa vs Kayako: Quick Pricing Facts
| Feature | Dixa | Kayako |
|---|---|---|
| Starting Price | Custom pricing | Custom pricing |
| Number of Plans | 3 | 1 |
| Free Tier | No | No |
| Pricing Model | per-seat | per-seat |
| Annual Discount | N/A | N/A |
Dixa and Kayako are both priced at Custom pricing, making them equally accessible Customer Support tools. Together they offer 4 pricing plans with 8 features compared, so the best choice comes down to which features match your needs.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Dixa Try free |  Kayako Try free |
|---|---|---|
| Tier 1 | Growth Custom pricing | Kayako One Custom pricing Includes
|
| Tier 2 | Ultimate Custom pricing | - |
| Tier 3 | Prime Custom pricing | - |
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Dixa
Dixa for new deployments; Kayako only for teams with significant existing investment.
Based on pricing data only. Review the full comparison below for your specific needs.
Try Dixa freeWhich Should You Choose?
Choose Dixa if:
- •You need a modern omnichannel platform with advanced routing
- •You want real-time analytics and contemporary UI
- •Your team is starting a new deployment
Choose Kayako if:
- •Your team has years of existing investment in Kayako
- •You need specific Kayako integrations your stack relies on
- •Migrating away from Kayako is too costly
Kayako is a legacy help desk platform. Dixa is a modern omnichannel platform. For new deployments, Dixa's routing intelligence and modern UI are superior. Kayako's advantage is existing customer history and established integrations. Most teams evaluating both and starting fresh would choose Dixa. Migration cost is the main reason teams stay with Kayako.
Frequently Asked Questions: Dixa vs Kayako
How many pricing plans does Dixa have vs Kayako?
Does Dixa or Kayako offer custom enterprise pricing?
How do Dixa and Kayako compare for Customer Support?
Sources
- Dixa Official Pricing- Vendor pricing page
- Kayako Official Pricing- Vendor pricing page
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