Dixa vs Kayako: Pricing Comparison 2026
Side-by-side pricing comparison of Dixa and Kayako. See all plans, features, and costs at a glance.
Bottom line: Kayako starts at $79/mo, making it $10/mo cheaper than Dixa ($89/mo). Neither offers a free plan.
Last updated: March 16, 2026
Dixa vs Kayako: Quick Pricing Facts
| Feature | Dixa | Kayako |
|---|---|---|
| Starting Price | $89/mo | $79/mo |
| Number of Plans | 3 | 1 |
| Free Tier | No | No |
| Pricing Model | per-seat | per-seat |
| Annual Discount | N/A | N/A |
Kayako is the more affordable option, starting at $79/mo compared to Dixa's $89/mo. Both are Customer Support tools with 4 combined pricing plans and 6 features compared.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Dixa Try it free |  Kayako Try it free |
|---|---|---|
| Tier 1 | Growth $89/month | Kayako One $79/monthCheapest Includes
|
| Tier 2 | Ultimate $139/monthCheapest | — |
| Tier 3 | Prime $179/monthCheapest | — |
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Kayako
Kayako starts at $10/mo lower ($79/mo vs $89/mo).
Based on pricing data only. Review the full comparison below for your specific needs.
Best value: Kayako
Try Kayako freeWhich Should You Choose?
Choose Dixa if:
- •You need 3 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
- •You need predictable billing — Dixa's per-seat model avoids surprise overages
- •You value Dixa's specific feature progression from free to advanced tier levels
Choose Kayako if:
- •You want lower per-user costs—Kayako starts at $79/mo, saving $10/mo compared to Dixa at $89/mo
- •You want more features built-in—Kayako offers 6 additional features across its plans
- •You want Kayako's approach to incremental feature unlocking across its 1 pricing tier
Kayako is the more affordable choice [1], starting at $79/mo compared to Dixa's $89/mo. For a 50-person team on paid plans, this translates to Kayako saving approximately $500/month. Kayako offers 1 pricing tier compared to Dixa's 3, giving you more granular control over scaling costs as your team grows. Across all tiers, Kayako provides 6 total features versus 0 for Dixa, offering a richer feature set depending on your specific needs. For budget-conscious teams seeking predictable costs, Kayako delivers superior value. Dixa may justify its premium for specialized needs, but most organizations will find Kayako the smarter financial choice.
Frequently Asked Questions: Dixa vs Kayako
Which is cheaper, Dixa or Kayako?
How many pricing plans does Dixa have vs Kayako?
How do Dixa and Kayako compare for Customer Support?
Sources
- Dixa Official Pricing— Vendor pricing page
- Kayako Official Pricing— Vendor pricing page
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