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Customer Support

Feature Upvote vs Kayako: Pricing Comparison 2026

Side-by-side pricing comparison of Feature Upvote and Kayako. See all plans, features, and costs at a glance.

Bottom line: Feature Upvote starts at $49/mo and Kayako starts at Custom pricing. Compare all 4 pricing tiers side by side.

Last updated: July 6, 2026

Data compiled by Arthur Jacquemin
Updated July 6, 2026
Try Feature Upvote freeTry Kayako freePrice updated 11d agoPrice updated 11d ago
Best Value

Feature Upvote - Feature Upvote offers 3 tiers vs 1.

Feature Upvote vs Kayako: Quick Pricing Facts

FeatureFeature UpvoteKayako
Starting Price$49/moCustom pricing
Number of Plans31
Free TierNoNo
Pricing Modelflatper-seat
Annual DiscountN/AN/A

Feature Upvote and Kayako are both priced at $49/mo, making them equally accessible Customer Support tools. Together they offer 4 pricing plans with 40 features compared, so the best choice comes down to which features match your needs.

Feature Upvote uses flat pricing while Kayako uses per-seat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Feature Upvote
Feature Upvote
Try free
Kayako
Kayako
Try free
Tier 1
Indie
$49/monthCheapest
Includes
  • Unlimited contributors
  • Unlimited team members
  • Multiple languages
  • Custom domain name
  • Private boards
  • Custom statuses and tags
  • Custom CSS
  • Integration with Slack and Discord
  • Integration with Microsoft Teams, Jira, and Zapier
  • Single sign-on (SSO) using SAML 2.0
  • Hide “Powered by Feature Upvote”
  • GDPR compliance
  • Same day support
Start with Indie
Kayako One
Custom pricing
Includes
  • Unified inbox
  • Ticketing system
  • Knowledge base
  • Live chat widget
  • Automation rules
  • Reporting & analytics
  • Kay AI agent ($1/resolution)
  • White-glove onboarding & setup
Start with Kayako One
Tier 2
Standard
$99/monthCheapest
Includes
  • Unlimited contributors
  • Unlimited team members
  • Multiple languages
  • Custom domain name
  • Private boards
  • Custom statuses and tags
  • Custom CSS
  • Integration with Slack and Discord
  • Integration with Microsoft Teams, Jira, and Zapier
  • Single sign-on (SSO) using SAML 2.0
  • Hide “Powered by Feature Upvote”
  • GDPR compliance
  • Priority support
Start with Standard
-
Tier 3
Enterprise
Custom pricing
Includes
  • Contact us if you need any of these:
  • Pricing for more than 10 boards
  • Security audit
  • Custom T&Cs
  • Custom Data Processing Agreement
  • Payment via reseller
Start with Enterprise
-

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Feature Upvote

Simple feature request voting board for products

View all Feature Upvote plans

Kayako

Unified customer service platform with chat and ticketing

View all Kayako plans

Frequently Asked Questions: Feature Upvote vs Kayako

How many pricing plans does Feature Upvote have vs Kayako?
Feature Upvote offers 3 pricing plans, while Kayako offers 1 plan. More plans typically means more flexibility to match your exact needs and budget.
Does Feature Upvote or Kayako offer custom enterprise pricing?
Yes, both Feature Upvote and Kayako offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
What pricing models do Feature Upvote and Kayako use?
Feature Upvote uses a flat pricing model, while Kayako uses per-seat pricing. The right model depends on your team size and usage patterns.
How do Feature Upvote and Kayako compare for Customer Support?
Both Feature Upvote and Kayako are Customer Support tools. Feature Upvote offers 3 plans starting at $49/mo, while Kayako offers 1 plan starting at Custom pricing. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Feature Upvote Official Pricing- Vendor pricing page
  2. Kayako Official Pricing- Vendor pricing page

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