Feature Upvote vs Kayako: Pricing Comparison 2026
Side-by-side pricing comparison of Feature Upvote and Kayako. See all plans, features, and costs at a glance.
Bottom line: Feature Upvote starts at $49/mo, making it $30/mo cheaper than Kayako ($79/mo). Neither offers a free plan.
Last updated: March 16, 2026
Feature Upvote vs Kayako: Quick Pricing Facts
| Feature | Feature Upvote | Kayako |
|---|---|---|
| Starting Price | $49/mo | $79/mo |
| Number of Plans | 3 | 1 |
| Free Tier | No | No |
| Pricing Model | flat | per-seat |
| Annual Discount | N/A | N/A |
Feature Upvote is the more affordable option, starting at $49/mo compared to Kayako's $79/mo. Both are Customer Support tools with 4 combined pricing plans and 38 features compared.
Feature Upvote uses flat pricing while Kayako uses per-seat pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Feature Upvote Try it free |  Kayako Try it free |
|---|---|---|
| Tier 1 | Indie $49/monthCheapest Includes
| Kayako One $79/month Includes
|
| Tier 2 | Standard $99/monthCheapest Includes
| — |
| Tier 3 | Enterprise Custom pricing Includes
| — |
Swipe to compare plans →
Feature Upvote
Feature Upvote starts at $30/mo lower ($49/mo vs $79/mo), offers 3 tiers vs 1.
Based on pricing data only. Review the full comparison below for your specific needs.
Best value: Feature Upvote
Try Feature Upvote freeWhich Should You Choose?
Choose Feature Upvote if:
- •You want lower per-user costs—Feature Upvote starts at $49/mo, saving $30/mo compared to Kayako at $79/mo
- •You need 3 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
- •You want more features built-in—Feature Upvote offers 26 additional features across its plans
- •Your team needs custom enterprise pricing—Feature Upvote offers negotiated terms for large deployments
Choose Kayako if:
- •You need predictable billing — Kayako's per-seat model avoids surprise overages
- •Kayako's feature bundling aligns with how Customer Support teams actually work day-to-day
- •Kayako better aligns with Customer Support-specific workflows and team collaboration patterns
Feature Upvote is the more affordable choice [1], starting at $49/mo compared to Kayako's $79/mo. For a 50-person team on paid plans, this translates to Feature Upvote saving approximately $1500/month. Feature Upvote offers 3 pricing tiers compared to Kayako's 1, giving you more granular control over scaling costs as your team grows. Across all tiers, Feature Upvote provides 32 total features versus 6 for Kayako, offering a richer feature set depending on your specific needs. For budget-conscious teams seeking predictable costs, Feature Upvote delivers superior value. Kayako may justify its premium for specialized needs, but most organizations will find Feature Upvote the smarter financial choice.
Frequently Asked Questions: Feature Upvote vs Kayako
Which is cheaper, Feature Upvote or Kayako?
How many pricing plans does Feature Upvote have vs Kayako?
Does Feature Upvote or Kayako offer custom enterprise pricing?
What pricing models do Feature Upvote and Kayako use?
How do Feature Upvote and Kayako compare for Customer Support?
Sources
- Feature Upvote Official Pricing— Vendor pricing page
- Kayako Official Pricing— Vendor pricing page
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