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Customer Support

Fider vs Front: Pricing Comparison 2026

Side-by-side pricing comparison of Fider and Front. See all plans, features, and costs at a glance.

Bottom line: Fider starts at Custom pricing and Front starts at $25/mo. Compare all 7 pricing tiers side by side.

Last updated: August 31, 2026

Data compiled by Arthur Jacquemin
Updated August 31, 2026
Try Fider freeTry Front freeUpdated this monthPrice updated today

Fider vs Front: Quick Pricing Facts

FeatureFiderFront
Starting PriceCustom pricing$25/mo
Number of Plans43
Free TierNoNo
Pricing Modelopen-sourceper-seat
Annual DiscountN/AN/A

Fider and Front are both priced at Custom pricing, making them equally accessible Customer Support tools. Together they offer 7 pricing plans with 15 features compared, so the best choice comes down to which features match your needs.

Fider uses open-source pricing while Front uses per-seat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Tier 1
Create your Fider board, give it a title and a welcome message.
Custom pricing
Starter
$25/monthCheapest
Includes
  • Shared inbox and ticketing
  • AI Topics and up to 10 automation rules
  • Basic analytics
  • No-code public knowledge base
  • AI add-ons available
Tier 2
Kick things off by adding a few ideas to your Fider board.
Custom pricing
Professional
$65/monthCheapest
Includes
  • Omnichannel (email, SMS, social, etc.)
  • Macros and up to 20 automation rules
  • Advanced analytics
  • Multiple workspaces, SSO, and SCIM
  • AI add-ons available
Tier 3
Now you've got a public list of ideas, let the voting commence.
Custom pricing
EnterprisePopular
$105/monthCheapest
Includes
  • Smart rules
  • Unlimited rules and macros
  • Multi-language knowledge base
  • Custom roles and permissions
  • AI Copilot, QA, and CSAT included
Tier 4
Now you can sit back, and see which features and ideas your customers really want
Custom pricing
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Fider

Free open-source feature request and feedback platform

View all Fider plans

Front

Shared inbox platform for team email and communication

View all Front plans

Frequently Asked Questions: Fider vs Front

How many pricing plans does Fider have vs Front?
Fider offers 4 pricing plans, while Front offers 3 plans. More plans typically means more flexibility to match your exact needs and budget.
What is the most popular Front plan?
The Enterprise plan is Front's most popular tier, priced at $105/mo. Key features include Smart rules, Unlimited rules and macros, Multi-language knowledge base.
Does Fider or Front offer custom enterprise pricing?
Fider offers a custom-priced enterprise tier for larger teams. Front lists all its pricing publicly.
What pricing models do Fider and Front use?
Fider uses a open-source pricing model, while Front uses per-seat pricing. The right model depends on your team size and usage patterns.
How do Fider and Front compare for Customer Support?
Both Fider and Front are Customer Support tools. Fider offers 4 plans starting at Custom pricing, while Front offers 3 plans starting at $25/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Fider Official Pricing- Vendor pricing page
  2. Front Official Pricing- Vendor pricing page

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