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Customer Support

Front vs Tawk.to: Pricing Comparison 2026

Side-by-side pricing comparison of Front and Tawk.to. See all plans, features, and costs at a glance.

Bottom line: Front starts at $25/mo and Tawk.to starts at Custom pricing. Compare all 4 pricing tiers side by side.

Last updated: August 24, 2026

Data compiled by Arthur Jacquemin
Updated August 24, 2026
Try Front freeTry Tawk.to freePrice updated 6d ago

Front vs Tawk.to: Quick Pricing Facts

FeatureFrontTawk.to
Starting Price$25/moCustom pricing
Number of Plans31
Free TierNoYes
Pricing Modelper-seatfreemium
Annual DiscountN/AN/A

Front and Tawk.to are both priced at $25/mo, making them equally accessible Customer Support tools. Together they offer 4 pricing plans with 20 features compared, so the best choice comes down to which features match your needs.

Tawk.to stands out with a free plan for getting started. Front uses per-seat pricing while Tawk.to uses freemium pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Front
Tawk.to
Tawk.to
Try free
Tier 1
Starter
$25/month
Includes
  • Shared inbox and ticketing
  • AI Topics and up to 10 automation rules
  • Basic analytics
  • No-code public knowledge base
  • AI add-ons available
Start with Starter
Forever Free
$0/monthCheapest
Includes
  • Live Chat Software
  • Email Ticketing System
  • Hosted Knowledge Base
  • CRM
  • Chat Pages
Start with Forever Free
Tier 2
Professional
$65/monthCheapest
Includes
  • Omnichannel (email, SMS, social, etc.)
  • Macros and up to 20 automation rules
  • Advanced analytics
  • Multiple workspaces, SSO, and SCIM
  • AI add-ons available
Start with Professional
-
Tier 3
EnterprisePopular
$105/monthCheapest
Includes
  • Smart rules
  • Unlimited rules and macros
  • Multi-language knowledge base
  • Custom roles and permissions
  • AI Copilot, QA, and CSAT included
Start with Enterprise
-

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Front

Shared inbox platform for team email and communication

View all Front plans

Tawk.to

Free live chat and customer communication platform

View all Tawk.to plans

Frequently Asked Questions: Front vs Tawk.to

How many pricing plans does Front have vs Tawk.to?
Front offers 3 pricing plans, while Tawk.to offers 1 plan. More plans typically means more flexibility to match your exact needs and budget.
Does Front or Tawk.to offer a free plan?
Tawk.to offers a free plan, while Front does not. If budget is a concern, Tawk.to lets you get started at no cost.
What is the most popular Front plan?
The Enterprise plan is Front's most popular tier, priced at $105/mo. Key features include Smart rules, Unlimited rules and macros, Multi-language knowledge base.
What pricing models do Front and Tawk.to use?
Front uses a per-seat pricing model, while Tawk.to uses freemium pricing. The right model depends on your team size and usage patterns.
How do Front and Tawk.to compare for Customer Support?
Both Front and Tawk.to are Customer Support tools. Front offers 3 plans starting at $25/mo, while Tawk.to offers 1 plan starting at Custom pricing. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Front Official Pricing- Vendor pricing page
  2. Tawk.to Official Pricing- Vendor pricing page

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