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Customer Support

Front vs UserVoice: Pricing Comparison 2026

Side-by-side pricing comparison of Front and UserVoice. See all plans, features, and costs at a glance.

Bottom line: Front starts at $25/mo, making it $1308/mo cheaper than UserVoice ($1333.33/mo). Neither offers a free plan.

Last updated: March 16, 2026

Data compiled by Arthur Jacquemin
Updated March 16, 2026

Front vs UserVoice: Quick Pricing Facts

FeatureFrontUserVoice
Starting Price$25/mo$1333.33/mo
Number of Plans31
Free TierNoNo
Pricing Modelper-seatflat
Annual DiscountN/AN/A

Front is the more affordable option, starting at $25/mo compared to UserVoice's $1333.33/mo. Both are Customer Support tools with 4 combined pricing plans and 24 features compared.

Front uses per-seat pricing while UserVoice uses flat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
UserVoice
UserVoice
Try it free
Tier 1
Starter
$25/monthCheapest
Includes
  • Shared inbox and ticketing
  • AI Topics and up to 10 automation rules
  • Basic analytics
  • No-code public knowledge base
  • Available AI add-ons: Copilot, QA, CSAT
Start with Starter
Enterprise
$1333/month
$1333 / year
Includes
  • Centralized customer feedback portal
  • Easy feedback capture tools
  • Internal and external communications suite
  • Quantitative enhancement of feedback data
  • Rich taxonomy options
  • Advanced filtering and sorting
  • Customer segmentation
  • Top tier security and compliance
  • Expert onboarding assistance
Start with Enterprise
Tier 2
Professional
$65/monthCheapest
Includes
  • Omnichannel (email, SMS, social, etc.)
  • Macros and up to 20 automation rules
  • Advanced analytics
  • Multiple workspaces, SSO, and SCIM
  • AI Autopilot add-on
Start with Professional
Tier 3
EnterprisePopular
$105/monthCheapest
Includes
  • Smart rules
  • Unlimited rules and macros
  • Multi-language knowledge base
  • Custom roles and permissions
  • AI Copilot, QA, and CSAT included
Start with Enterprise

Swipe to compare plans →

Front

Shared inbox platform for team email and communication

View all Front plans

UserVoice

Product feedback management and feature request tracking

View all UserVoice plans
Our Pick

Front

Front starts at $1308.33/mo lower ($25/mo vs $1333.33/mo), offers 3 tiers vs 1.

Based on pricing data only. Review the full comparison below for your specific needs.

Best value: Front

Try Front free

Which Should You Choose?

Choose Front if:

  • You want lower per-user costs—Front starts at $25/mo, saving $1308.33/mo compared to UserVoice at $1333.33/mo
  • You need 3 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
  • You want more features built-in—Front offers 6 additional features across its plans

Choose UserVoice if:

  • UserVoice's single-tier flat structure gives clearer cost visibility for budget planning
  • UserVoice's feature bundling aligns with how Customer Support teams actually work day-to-day
  • UserVoice better aligns with Customer Support-specific workflows and team collaboration patterns

Front is the more affordable choice [1], starting at $25/mo compared to UserVoice's $1333.33/mo. For a 50-person team on paid plans, this translates to Front saving approximately $65417/month. Front offers 3 pricing tiers compared to UserVoice's 1, giving you more granular control over scaling costs as your team grows. Across all tiers, Front provides 15 total features versus 9 for UserVoice, offering a richer feature set depending on your specific needs. If controlling SaaS spend is a priority, Front offers the better cost-to-value ratio. Consider UserVoice only if its unique capabilities directly address a gap Front cannot fill.

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Frequently Asked Questions: Front vs UserVoice

Which is cheaper, Front or UserVoice?
As of March 2026, Front starts at a lower price point. Front starts at $25/mo while UserVoice starts at $1333.33/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Front have vs UserVoice?
Front offers 3 pricing plans, while UserVoice offers 1 plan. More plans typically means more flexibility to match your exact needs and budget.
Can I save money by paying annually for Front or UserVoice?
Both Front and UserVoice offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
What is the most popular Front plan?
The Enterprise plan is Front's most popular tier, priced at $105/mo. Key features include Smart rules, Unlimited rules and macros, Multi-language knowledge base.
What pricing models do Front and UserVoice use?
Front uses a per-seat pricing model, while UserVoice uses flat pricing. The right model depends on your team size and usage patterns.
How do Front and UserVoice compare for Customer Support?
Both Front and UserVoice are Customer Support tools. Front offers 3 plans starting at $25/mo, while UserVoice offers 1 plan starting at $1333.33/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.

Sources

  1. Front Official PricingVendor pricing page
  2. UserVoice Official PricingVendor pricing page

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