Gladly vs Groove: Pricing Comparison 2026
Side-by-side pricing comparison of Gladly and Groove. See all plans, features, and costs at a glance.
Bottom line: Groove starts at $0.5/mo, making it $29/mo cheaper than Gladly ($29/mo). Gladly offers a free plan.
Last updated: July 2, 2026
Groove - Groove offers a free plan, starts at $28.5/mo lower ($0.5/mo vs $29/mo).
Gladly vs Groove: Quick Pricing Facts
| Feature | Gladly | Groove |
|---|---|---|
| Starting Price | $29/mo | $0.5/mo |
| Number of Plans | 5 | 3 |
| Free Tier | Yes | Yes |
| Pricing Model | per-seat | per-seat |
| Annual Discount | N/A | N/A |
Groove is the more affordable option, starting at $0.5/mo compared to Gladly's $29/mo. Both are Customer Support tools with 8 combined pricing plans and 33 features compared. At comparable tiers, the monthly price difference is $98.5.
Both tools offer free plans, making them accessible for teams on a budget.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Gladly Try free |  Groove Try free |
|---|---|---|
| Tier 1 | Fully Featured Support Platform $0/monthCheapest Includes
| |
| Tier 2 | AI-First SupportPopular $1/monthCheapest Includes
| |
| Tier 3 | ProPopular $99/monthCheapest $99 / year Includes
| Enterprise Custom pricing Includes
|
| Tier 4 | Business $199/monthCheapest $199 / year Includes
| - |
| Tier 5 | Enterprise Custom pricing Includes
| - |
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Frequently Asked Questions: Gladly vs Groove
Which is cheaper, Gladly or Groove?
How many pricing plans does Gladly have vs Groove?
Does Gladly or Groove offer a free plan?
Can I save money by paying annually for Gladly or Groove?
What is the most popular Gladly plan?
What is the most popular Groove plan?
Does Gladly or Groove offer custom enterprise pricing?
Sources
- Gladly Official Pricing- Vendor pricing page
- Groove Official Pricing- Vendor pricing page
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