Gladly vs Help Scout: Pricing Comparison 2026
Side-by-side pricing comparison of Gladly and Help Scout. See all plans, features, and costs at a glance.
Bottom line: Help Scout starts at $25/mo, making it $4/mo cheaper than Gladly ($29/mo). Gladly offers a free plan.
Last updated: July 6, 2026
Gladly - Gladly offers a free plan, offers 5 tiers vs 3.
Gladly vs Help Scout: Quick Pricing Facts
| Feature | Gladly | Help Scout |
|---|---|---|
| Starting Price | $29/mo | $25/mo |
| Number of Plans | 5 | 3 |
| Free Tier | Yes | No |
| Pricing Model | per-seat | per-seat |
| Annual Discount | N/A | N/A |
Help Scout is the more affordable option, starting at $25/mo compared to Gladly's $29/mo. Both are Customer Support tools with 8 combined pricing plans and 39 features compared. At comparable tiers, the monthly price difference is $54.
Gladly stands out with a free plan for getting started.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Gladly Try free |  Help Scout Try free |
|---|---|---|
| Tier 1 | Standard $25/month Includes
| |
| Tier 2 | Starter $29/monthCheapest $29 / year Includes
| PlusPopular $45/month Includes
|
| Tier 3 | ProPopular $99/month $99 / year Includes
| Pro $75/monthCheapest Includes
|
| Tier 4 | Business $199/monthCheapest $199 / year Includes
| - |
| Tier 5 | Enterprise Custom pricing Includes
| - |
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Frequently Asked Questions: Gladly vs Help Scout
Which is cheaper, Gladly or Help Scout?
How many pricing plans does Gladly have vs Help Scout?
Does Gladly or Help Scout offer a free plan?
Can I save money by paying annually for Gladly or Help Scout?
What is the most popular Gladly plan?
What is the most popular Help Scout plan?
Does Gladly or Help Scout offer custom enterprise pricing?
Sources
- Gladly Official Pricing- Vendor pricing page
- Help Scout Official Pricing- Vendor pricing page
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